Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (166)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

72

1

0

Accepted Solution

Official Solution

Closed

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

472.2K

5.4K

Accepted Solution

Official Solution

Tethering or Hotspot with iPhone 6 for a laptop?

How do I go about using my iPhone 6 Plus to connect to the internet. I replaced my Blackberry and I just received my iPhone 6+. I used to use my Blackberry to tether my work laptop. I have a 3G Mobile Share plan. Do I need to change my plan to the 5G Data Share plan or can I use my iPhone as a hotsp

Questions

27K

9

0

0

Accepted Solution

Official Solution

ATT Next Savings?

Based on the website (http://www.att.com/shop/wireless/next.html), they lay it out the payments assuming you buy a Galaxy S5 (which I assume is similar in terms of pricing to the iPhone 6).   Right off the bat, you know that the 1 year plan isn't really saving you anything considering you near

Questions

8.5K

34

0

0

Accepted Solution

Official Solution

Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Questions

178

3

0

Accepted Solution

Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

488

4

0

Accepted Solution

Official Solution

Upgrading to a multimonth prepaid account

I currently have an unlimited prepaid account with autopay that runs month to month. Is there a way I can upgrade to an unlimited voice, text, and data  multimonth prepaid account?I don't mind paying for up to 12 months and also don't mind it being on autopay.  Also, can I get it wit

Questions

61

1

0

Accepted Solution

Official Solution

Can a contract iphone 6 be used as a gophone?

I aquired 2 at&t iPhone 6s that were contract phones...can I change them to a gophone monthly plan?

Questions

4K

5

0

0

Accepted Solution

Official Solution

Can I use a iPhone 6s Plus as a hotspot?

I use little data -20 GB per month. What would be the speed of the iPhone 6s Plus as compared to cable internet (WAVE-Astound)? Thank you in advance for any suggestions or clarifications. SA

Questions

173

10

0

Accepted Solution

Official Solution

How to Activate Service on a New Device

I had an iPhone 5S and a iPhone 4 before that). I just got thr iPhone 6, but for some reason, even thoguh I shut down my iPhone 5S fully before turning on and backing up from iCloud my new iPhone 6..... the new iPhone 6 is not 'registering" my phone number?   It just shows "No Service" in upper left

Questions

699.4K

43

0

Accepted Solution

Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Questions

75

1

0

Accepted Solution

Rewards card

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

Questions

34

2

0

U-Verse wont log me in

This has happened to me twice in the last year.... and just recently again today, i have had to delete the App because i am unable to use it...   I have reset my password twice to try and log into the U-Verse app it still tells me :   " Please Log in with your U-Verse Member ID (Email address)"   I

Questions

37

1

0

iOS 9.0.1 data usage

--I have iOS 9.0.1 installed on my iPhone 6.--Rarely ever use LTE/4G service, as home and office have wifi and we have a public wifi network that I use in town.--I've had Wifi Assist turned off for over a week.--My usage hasn't changed at all. If anything, I use my phone less lately than I used to. 

Questions

482

1

0

0

Unlock Denied

Hi. I recently bought an iphone 6  from some family friends. It runs through at&t, but I am not an at&t customer. I have tried to unlock the device three times. When I went to check the status of my request, each time it was denied and given no reason. Instead I was given this message "Once you have

Questions

331

2

0

0

Business att iPhone unlock won't work

I have an att iPhone that was under a business account that has since been removed.  It is paid off but it does not recognize that it is an att network iPhone.  I have verified that this is an att iPhone and does work perfectly with an att sim card.  It is a business iPhone from the company evans &

Questions

212

1

0

0

Won't unlock a refurbished AT&T iPhone 6

Two years ago, I bought a refurbished iPhone 6s from Walmart. And I am using a Tracfone number with it. It works well. However, when I went to China and Canada, I found that I couldn't use sim cards of local carriers with it. It has sim card lock actually. Apple told me it's an AT&T device. So I tri

Questions

260

1

0

0

Change from default greeting to custom greeting

When I try to change my default Greeting to a custom greeting. The phone records the custom greeting, plays it back, but when I press save it goes back to the default greeting and deletes the custom greeting. What am I doing wrong or is it the phone?Brad

Questions

84

2

0

Phone dead?

I have an iPhone 6 and after 3 months it has just gone blank. The battery had started not lasting more than 4 hours then tonight the battery was down at 22% and the phone went black. I have had it plugged in for an hour and nothing! Is this what a 600 dollar piece of crap looks like?

Questions

338

4

0

0

iPhone is paid off but account was closed years ago

AT&T cannot unlock my paid off phone because they cannot find my wireless account which was closed in 2019. I do have the imei number , passcode and previous account number too. I don’t know how my old AT&T account is not in AT&T database. That sounds weird. Store people asked me

Questions

39

10

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.