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Set up Voicemail, Change Tones, Add Contacts & More
Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
Questions
• Device Features
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How can I suspend my account for 4 months?
i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!
Questions
• Account & Usage
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Installment placed on a currently owned phone.
How can the owner of an AT&T account place an installment plan on a phone that is owned outright?
Questions
• Apple
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Need a supervisor to fix problem with activation
I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th
Questions
• Phone & Device Upgrades
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Finding a phone under my pkan
Can you track and find a phone that carries a SIM card you pay for on your monthly plan?
Questions
• Wireless Account
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Unlocked iPhone 12 from Apple
My wife currently has a line with AT&T. I don't, my line is with another carrier through work. If I buy an 'unlocked' iPhone 12 directly from Apple and give it to my wife as a gift, will she be able to set it up with AT&T and easily replace her old iPhone? I'll be holding this for over th
Questions
• Apple
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Unlocking my old iPhone I no longer have.
Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic
Questions
• Apple
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Will AutoPay charge my new card or both my new and previous card on file?
I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
• Wireless Billing
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Spoofer using my phone number
I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?
Questions
• Other Phones & Devices
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Iphone 12 Trade-In Offer
I saw this offer today on Apple: Get iPhone 12 Pro from $6.64/mo. over 30 mo.after trade-in with AT&T.1Get up to $800* in bill credits after eligible trade-in of iPhone 8 or newer. I have a iPhone XS with 5 more payments ($166); would I be able to pay it off, upgrade my line to unlimited, a
Questions
• Phone & Device Upgrades
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If I get the new SE, will I be able to swap sims between phones?
I have the XR. If I get the SE for $10/ a month, will I be able to swap sims between the phones?
Questions
• Phone & Device Upgrades
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use iPhone a2215 with att from Europe
I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you
Questions
• Phones, Tablets & Devices
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Please help a dumb Englishman moving to America!
I am British and am moving to New York in February next year. I need to get myself an American phone and number so I can sort a few things out. I have found an iPhone 6S Plus on AT&T that I like and can order from Best Buy, I can also get one of my friends in the US to pick it up and activate
Questions
• Account & Usage
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APN profile for Iphone6
Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.
Questions
• More AT&T PREPAID Discussions
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Closed
I am 500 dollars due on my bill and need covid-19 support
I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.
Questions
• Wireless Billing
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Trouble unlocking subsidized device?
Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r
Questions
• Phone & Device Upgrades
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Closed
Keep Americans Connected Pledge
My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.
Questions
• Wireless Billing
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iPhone 11 Pro - Available Now
Three up your camera game. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and showson the Super Retina XDR display—the brightest iPhone display yet. Experienceunprecedented performance with A13
Questions
• Apple
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My iphone was purchased third party
Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please
Questions
• Apple
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Trade in Logistics
I have seen many recent posts on this topic. I want to trade in my iPhone X (perfect condition) for an iPhone 13 PRO. I tested the check out process. I selected my current phone for trade in. I received a popup box with the $700 trade in value (potential - once they receive
Questions
• Wireless Account