Ordered my iPad Pro from the AT&T website on Sunday evening. Was surprised it arrived mid afternoon on Tuesday. Got home from work and opened the box to find the top of the display to be blacked out and other pixelated issues. Tried to call for assistance and all the system does is send me over

I am planning on porting out my number to Verizon. I have no more payments left on the iPhone. However, I still have roughly 10 months worth of device payments left on the iPad. Is it possible that to port out the the phone line and leave the iPad line with AT&T? If so, will they increase the m

My iPad was previously used on AT&T network. Now when I go to Cellular Data, Add a New Plan, my only choice is AT&T and Other. T-Mobile was unable to set up my ESIM using Other. I contact AT&T advanced technical support twice. They did not know how to resolve for me. Please someone help

Problem: many wireless devices (iPads, tablets, cell phones, laptop) lose connection to home WiFi every 30 minutes or so. They reconnect by themselves with 1 minute. Wired connection (computer) to the router remained stable at all times. Troubleshooting: replaced modem/router; set fixed/manual chan

I have seven lines on AT&T today, two of them are "Data Only". I want to switch from my old AT&T Unlimited Plus Multi Line (LTE) plan to the newer AT&T My Way, 5G Unlimited Elite plans. Unfortunately, If I do, I will have to cap my data usage on both of my "Data Only" devices down to

My auto bill for 30 days failed on September 12th. The service then stopped working.  I can log in to the /ipadlanding page and update my credit card expiry date, but can’t force it to redo the payment on that web site.  I only have att internet service on my iPad.  When I try to log

I accidentally erased my data plan on an iPad Pro (that I purchased through AT&T on an installment plan). Now I’m showing no data plan on this iPad Pro. I just need to reinstate that plan on this device.

I want to add an iPad pro with a cellular card to my account. How do I do that? I currently just have an iPhone with ATT

• I’d like to re-submit a request for Carrier Visibility so I can view and select another cellular provider on my 2018 iPad Pro 11”. Right now the only option available is AT&T. The prior request did not work. • This is not the same as device unlocking. The standard SIM is already unlocked,

I am logged in on my cell phone (THANK GOD!), but my computer, iPad and U-verse all say the same error message. I AM USING THE SAME PASSWORD I have on my phone. Why won’t this work?

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Loves my cellular phone - Get one 🤠🤣🤩🥳😘😁🤣😭😂😅😆😃

I have been unable to text other smart devices since August 2022. I have utilized this forum and tried all suggestions without resolution. I am unable to receive texts from all, I believe, but when I respond not all people receive my responses. Nor am I able to initiate a text to those same numbers.

I have just purchased a new ipad pro 12.9 2021 model and transferred my sim from old ipad pro 2018 12.9 to new one. I have old grandfathered 34.99 unlimited plan. Plan details are below. Data Plan: Unlimited MB for 30 days - LTE is getting 5g service on this plan is an op

I Brought my own ipad device and the prepaid Sim appears active but I cannot send/ receive non Apple messages. A new phone number was assigned, but the message app is greyed out under settings? I do not have an ATT phone currently, so please dont ask me to verify my ATT ‘cell’ number, its just the

Just bought a new iPad, and it's attached itself to the 2.4 Ghz radio on my Pace 5268AC router. An older iPad is on the 5 Ghz band and is receiving a stronger signal. How do I get the new one moved over to the 5 GHZ radio?

I recently paid off my iPad so that I can removed it from my plan.  Shortly after doing so, I received a message from AT&T inviting me to UNlock the iPad.  So I clicked the link and proceeded as directed only to receive an error message that my iPad did not have an AT&T IMEI.  So I went to an AT&T s

For the last week or so, I have had speed issues on LTE only with my iPad and with my iPhone 6 plus when either are used as a tethered connection to my laptop.  As soon as I untether, the speed returns to normal.  I tried 2 different iPads with cellular (3rd gen and 2nd gen mini) as well.  All three

I just purchased a 11 inch 2020 iPad Pro and am trying to transfer my cellular plan from another device (2018 iPad Pro 11 inch). The other device's sim slot is empty so I assume it is an eSim.When I go to 'Set up Cellular Data' on the new one, tap AT&T, and then tap 'Transfer', I am asked for My acc

I use AT&T IA, All-Fi CGW450 router, Smart Home Manager software on iPhone 11 + iPad 8 now for ~1 week. It all works well at advertised fast speeds. 2 questions, please: 1) why don’t security scans I initiate finish even after running for 1-2 hours? 2) does SHM routinely run these security scan