Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (239)

Relevance
Selected Relevance
Uverse app for iPhone 5s & iPad not working at all.

Every time I try to log in it says "U-verse mobile service is temporarily unavailable" & to try again later. I have tried logging in countless times and I get the same notification every single time. I even updated my iPad & downloaded it there, but the same notification pops up every single time. I

Questions

1.8K

1

0

0

Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Questions

27

5

IPhone Fraudently Blacklisted by at&t

I bought my iphone at an AT&T store in 2015, and had it on AT&T up until yesterday, when AT&T unhooked my microcell and i could no longer get much connectivity.  I had them unlock the phone and went to another cellular service, but that service along with other services i checked all stated that my

Questions

1.7K

6

0

0

error C500200000005 when trying to change sim card

I have the ipad unlimited data $34.99 auto renewal plan. My auto pay went through on March 31st, on the morning of April 1st, it would not connect. I kept getting a disconnected service message. There was some indication online that this might be a bad sim issue. So, I purchased a new SIM card, went

Questions

430

1

0

iPad Pro Carrier Visibility

Hello, I would like to submit a request for carrier visibility on my iPad Pro 11 that I bought from ATT. No one at the stores or over the phone have been able to assist me.

Questions

195

1

0

0

Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

32

1

0

DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

59

8

0

Log In required at Check usage

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on my daugthers cell phones. This used to be seamless and seems to have started recently. Anybody else experiencing this? Anybody else know why?

Questions

34

1

0

Waited almost 2 hours -iPad no longer get 4G

I was on hold for what I was told would be 10 minutes (being transferred from another dept). I waited 1 hour and 45 minutes only to get a recording that ATT could not take my call at this time, call back later. Really?

Questions

1.1K

11

0

0

New NVG599 WiFI

When the device was originally installed It made the connection to my Win 10 PC without any problem. However I had problems when I went to connect to my ipad. The tag on the unit shows a Name of ATTsMiyUmS. On the ipad that Name was found but it would not accept several attemps at entering the passw

Questions

177

1

0

0

iPad Pro Trade-In Nightmare

I ordered and received a new iPad Pro last month. At the same time, I completed the online form to trade-in my original (18 month old) iPad Pro. First AT&T sent me the wrong size packet to send in my 12.9" iPad Pro. It was also so flimsy that the screen would have been broken in transit. I was then

Questions

1.3K

13

0

0

Carrier reveal request @greyes0407

I can't DM you. How?

Questions

30

1

0

iPad can't send email

my iPad will receive, but not send email.  Error says my password or user name is wrong.  IMac and Android phone do fine with the settings.  Tried all settings many times.  Help.

Questions

425

2

0

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

71

1

0

Having problems recovering password from ipadlanding page

I'm having problems recovering my account password from the ipadlanding page.I've put in the email address the account bills to and the imei and iccid from my iPad, but the portal rejects my info.Anyone else have this problem and what was the solution?

Questions

281

1

0

Request for Carrier Visibility/Carrier Reveal for iPad pro

Hello, I purchased a new iPad Pro 12.9-in off Amazon which is supposed to be unlocked but the eSIM is locked to AT&T and I am unable to use any other sim cards with it. Based on other posts regarding the same issue, I want to request for a "Carrier Reveal/Visibility" so I can use other wir

Questions

60

4

0

refurbished Apple ipad 6 gen. cellular unlocked

If I purchase a refurbished iPad 6th generation with cellular, Will I be able to put the sim card from my old ipad into it and will it work? The old ipad had cellular so it’s already on the plan.

Questions

16

1

0

Hideous, gold, Refurbished iPad

I purchased a defective 5th generation iPad from AT&T. After 10 months of bimonthly, hours long calls, AT&T agrees to switch out under warranty.  I signed a contract agreeing to pay full $569.99 ($100 more than a new 6th generation iPad) price of replacement, if I failed to return my iPad. I receive

Questions

921

22

0

0

ATT MANAGER WANTED ME TO WRITE A COLD CHECK

I transferred my phone service to ATT in August 2023. When I got off the phone I was to pay $184 for 3 lines and internet, one bill, paid on the 9th of every month. That was the whole point for switching...to have one bill. Since then I have spent over 34 hours on the phone because my internet is se

Questions

57

9

0

Exchange (Lost receipt)

So I recently bought an iPad Pro 11 and wanted to exchange it for the 12.9 in version, but I’ve lost my receipt. Would I be able to go to any AT&T store and switch out the devices? It’s been under 14 days.

Questions

67

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.