Everytime I try to access my iPad account I get a page like this AT&T is not able to process your request. We apologize for any inconvenience. Please try again later (H7002)

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

This may be long. July 25th I used my daughters upgrade for a new iphone 12. She was still using an iphone 8. FedEx contacted me telling me that the package had been crushed to (Edited per community guidelines) and that the phone has also been crushed. She told me to refuse the delivery and they wil

With my Uverse subscription I have been watching TCM using their ipad app for some time. But the past few days, anytime I try to watch something via the app, I get a User Not Authorized Error telling me to contact my provider. I am logged in to the app via my Uverse account. I have uninstalled and r

I have a group text with two friends. One friend also has an iPhone, the other friend primarily uses an Android phone, but will occasionally text from her iPad, in which case the entire group switches to iMessage. Once she switches back to her Android, my phone will only continue to send it in iMess

Does anyone know of any loopholes that will allow me to do something as normal as canceling service on a broken IPad? AT&T will only allow me to cancel service if I have this 4/6/8 digit passcode. The account was being used by my daughter, and the IPad no longer works. There is no option to rese

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I got a new 9th gen iPad at the end of December last year when AT&T had a promotion going on for 9th gen iPads at 50% off of the installment price if gotten in the month of December. I have since called AT&T numerous times to get the promotion added after I found that the guy at the store di

I deactivated my iPad line a few months back because it would not let me cancel. I am still getting charged for it. I have no agreement but seem to get taken to incorrect pages when i try to cancel. Reactivation is plain as day but no cancel. can someone help me get to the correct page to cancel.

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

How to I check to see if my esims on iPad is unlocked. iPad mini 6th generation 

I can't DM you. How?

my iPad will receive, but not send email.  Error says my password or user name is wrong.  IMac and Android phone do fine with the settings.  Tried all settings many times.  Help.

I was on hold for what I was told would be 10 minutes (being transferred from another dept). I waited 1 hour and 45 minutes only to get a recording that ATT could not take my call at this time, call back later. Really?

My I-Pad was replaced by Apple due to a cracked screen, I had to order a new SIM as I forgot to take the one out of my old I-Pad. When attempting to activate the SIM, I get an error stating I have no numbers eligible for activation ---> "ACT107: Looks like there aren't any numbers eligible for ac

I have a iPad Pro 10.5inch and yesterday it something happens where I can’t get it to work anymore.  I plugged a set of my headphones into the headphone jack and all of a sudden it just turned off like it was out of battery. I tried charging it, also doing a soft reset and still nothing.  Any sugges

Hello, I would like to submit a request for carrier visibility on my iPad Pro 11 that I bought from ATT. No one at the stores or over the phone have been able to assist me.

Hello, I purchased a new iPad Pro 12.9-in off Amazon which is supposed to be unlocked but the eSIM is locked to AT&T and I am unable to use any other sim cards with it. Based on other posts regarding the same issue, I want to request for a "Carrier Reveal/Visibility" so I can use other wir

@ATTHelp I need to request carrier visibility so that I can see other providers (i.e Verizon, Sprint). Please advise.