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Cancel A Line for iPad

I deactivated my iPad line a few months back because it would not let me cancel. I am still getting charged for it. I have no agreement but seem to get taken to incorrect pages when i try to cancel. Reactivation is plain as day but no cancel. can someone help me get to the correct page to cancel.

Questions

555

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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40

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iPhone 13 - Issues with Group MMS with iMessage and Android

I have a group text with two friends. One friend also has an iPhone, the other friend primarily uses an Android phone, but will occasionally text from her iPad, in which case the entire group switches to iMessage. Once she switches back to her Android, my phone will only continue to send it in iMess

Questions

92

1

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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132

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Carrier reveal

How to I check to see if my esims on iPad is unlocked. iPad mini 6th generation 

Questions

589

15

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New NVG599 WiFI

When the device was originally installed It made the connection to my Win 10 PC without any problem. However I had problems when I went to connect to my ipad. The tag on the unit shows a Name of ATTsMiyUmS. On the ipad that Name was found but it would not accept several attemps at entering the passw

Questions

173

1

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Using Linksys WRT54G with U-Verse Pace 5031nv

I recently switched from AT&T DSL to U-Verse. As part of the process, they replaced my existing SpeedStream modem+Linksys WRT54G setup with a Pace 5031NV gateway that handles the jobs of both of the former devices. However, I feel like the wireless from this new device is way spottier on my iPhone a

Questions

2.4K

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iPad Pro Carrier Visibility

Hello, I would like to submit a request for carrier visibility on my iPad Pro 11 that I bought from ATT. No one at the stores or over the phone have been able to assist me.

Questions

193

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iPad Pro 10.5 dead

I have a iPad Pro 10.5inch and yesterday it something happens where I can’t get it to work anymore.  I plugged a set of my headphones into the headphone jack and all of a sudden it just turned off like it was out of battery. I tried charging it, also doing a soft reset and still nothing.  Any sugges

Questions

210

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Log In required at Check usage

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on my daugthers cell phones. This used to be seamless and seems to have started recently. Anybody else experiencing this? Anybody else know why?

Questions

31

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Request for Carrier Visibility/Carrier Reveal for iPad pro

Hello, I purchased a new iPad Pro 12.9-in off Amazon which is supposed to be unlocked but the eSIM is locked to AT&T and I am unable to use any other sim cards with it. Based on other posts regarding the same issue, I want to request for a "Carrier Reveal/Visibility" so I can use other wir

Questions

52

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Carrier reveal request @greyes0407

I can't DM you. How?

Questions

24

1

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Activations, Horrible customer service and contact options

My I-Pad was replaced by Apple due to a cracked screen, I had to order a new SIM as I forgot to take the one out of my old I-Pad. When attempting to activate the SIM, I get an error stating I have no numbers eligible for activation ---> "ACT107: Looks like there aren't any numbers eligible for ac

Questions

23

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iPad Data Plan-No service, no help

I have had the same data plan for my iPad for years now. I suddenly have no service and am getting an “invalid access” code when trying to log in to manage my account. I don’t have a flipping account number only a fake phone number associated with the account. By fake I mean none of the AT&T “he

Questions

32

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Closed

Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

40

5

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iPad can't send email

my iPad will receive, but not send email.  Error says my password or user name is wrong.  IMac and Android phone do fine with the settings.  Tried all settings many times.  Help.

Questions

420

2

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Having problems recovering password from ipadlanding page

I'm having problems recovering my account password from the ipadlanding page.I've put in the email address the account bills to and the imei and iccid from my iPad, but the portal rejects my info.Anyone else have this problem and what was the solution?

Questions

236

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

61

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iPad Pro Trade-In Nightmare

I ordered and received a new iPad Pro last month. At the same time, I completed the online form to trade-in my original (18 month old) iPad Pro. First AT&T sent me the wrong size packet to send in my 12.9" iPad Pro. It was also so flimsy that the screen would have been broken in transit. I was then

Questions

1.3K

13

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Waited almost 2 hours -iPad no longer get 4G

I was on hold for what I was told would be 10 minutes (being transferred from another dept). I waited 1 hour and 45 minutes only to get a recording that ATT could not take my call at this time, call back later. Really?

Questions

1.1K

11

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