Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (222)

Relevance
Cust service abysmal. No sense. No offer for retention

Been thrown around and spoken to like I’m stupid. Ive been ignored and dropped suddenly on almost every single call with an agent. All I’ve wanted was to see if att could match the price of a device with another carrier and no one is listening. They’ll ignore and focus on something else and then ask

Questions

32

6

0

Multiple Issues on iPhone & iPad After Changing AT&T Password

@ATTHelp I find myself here again, 2 years after posting about the same issue.  I updated my AT&T password, then my email stopped working on my iPhone and iPad. Clicking the Re-Enter password link brought up the Yahoo screen within the IOS settings and it showed my AT&T email by

Questions

56

1

0

iPad Mini connected to Mifi lIberate but no internet

I connected my Mifi Liberate device to my iPad Mini and it connected but it keeps having me go straight to the Admin Login page. So I put the admin password in but I'm still not getting any internet! Help me please!

Questions

716

1

0

0

TLC Go and FX Now both say that my AT&T service doesn't support the application -

TLC Go and FX Now both say that my AT&T service doesn't support the application -  I pay for both channels, so why couldn't I use the apps?  This is on both my IPad (for FX NOW and TLC GO) and my Roku (for FX Now).  I've tried uninstalling/ reinstalling, but get the same message.

Questions

3K

5

0

0

My ipad mini, I can only activate for 7gb max a month.

What happened to my data plan for my ipad mini. Now there is only a 1gb and 7gb plan. I use it in my truck cross country for two weeks at a time. 7gb will not make it through one state with me and my backup driver. I have the 22gb plan for 34.99 dollars per month on one and got a backup I was going

Questions

226

3

0

How can I Set-Up my Email on an iOS device?

How can I Set-Up my Email on an iOS device?   Thanks, Dmitriy

Questions

12.7K

2

0

0

New prepaid Data plan for IPAD - cannot access with iPAD.

I have used ATT for years with iPads. Just got a new iPad Air 4.  Set up the account online with my Mac.  I entered the IMEI and the CSN/EID of the iPad.  When the account and payment $$$ was confirmed, the CSN/EID looked completely different.  Tried to update the CSN/EID again,

Questions

247

0

0

Carrier Visibilty Reveal Request

Request for carrier visibility / carrier reveal on iPad Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrie

Questions

50

0

0

connected but constant restarting when in car, bluetooth on

I have an AT+T Z432, very basic, phone. It started out working perfectly with my Subaru  [recent model, has Bluetooth connection stuff].Then I had an iPad from work in my bag with me, and my own iPad... and the mobile phone suddenly began a cycle of restarting, connecting to BT and then restarting a

Questions

208

1

0

0

Switch wireless plan to a ipad plan

Can I keep my original number if I switch the account to a ipad?

Questions

24

1

0

Installment Plan: Return or Trade?

I'm not necessarily looking to do this but I'm just curious...If I'm midway through my Installment plan for an iPad Pro, is it possible to turn it back in or trade it for something else of equal or lesser value? How does that work? I've barely used it at all and it's in excellent/like-new condition.

Questions

302

1

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

70

4

Unlocking my ipad

I purchased a iPad years ago and haven’t used it in about 3 years. Now that I have a daughter I would love to use it versus my phone to read to her. How am I able to unlock my tablet? I don’t remember the password number lock? Please help.

Questions

245

1

0

0

Add cellular on iPad with my existing cell phone

can I use my existing cell phone service on my iPad?

Questions

137

3

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

42

2

0

DataConnect Pass was cancelled without consent

I am having the same issue as @oldipadplan. An instore rep cancelled my plan, after I explicitly said I wanted to transfer my DataConnect Pass 30 Day unlimited LTE data plan In use since June 2010. She sent me out of store, never disclosing the information changes she made to the service plan and cr

Questions

178

2

0

Suspended service due to death in family

My service was suspended due to non payment as my mother fell I’ll and I dropped everything to be by her side. She passed away on Halloween and I am trying to get life back on track. During this time of taking care of her I recieved an offer to get a discount but was unable to reach out to loyalty t

Questions

29

1

0

Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

Questions

47

15

Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Questions

29

8

0

Strange pop-up message on IPAD "all downloaded content has been deleted..."

My IPAD has started displaying the is pop-up periodically. Anyone else seen this? Or know how to fix? “Sorry, all downloaded content has been deleted from your device because it was deregistered from the DIRECTV App. Check in with your DIRECTV household [OR account] boss for more info.”

Questions

168

0

0

0

Not finding what you're looking for?