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Request for carrier visibility / carrier reveal on iPad Pro 12.9” 2nd-Generation

- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 2nd generation 12.9”. Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM tha

Questions

29

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0

My ipad mini, I can only activate for 7gb max a month.

What happened to my data plan for my ipad mini. Now there is only a 1gb and 7gb plan. I use it in my truck cross country for two weeks at a time. 7gb will not make it through one state with me and my backup driver. I have the 22gb plan for 34.99 dollars per month on one and got a backup I was going

Questions

228

3

0

Audio is lost on iOS App after Short Buffer

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Questions

21

1

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Sign In iMessage on iPad

I keep getting an error message saying that face time activation error occurred try again later. How can I resolve this so I can send text messages from my iPad?!.

Questions

270

5

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IOS app (iPad) is not refreshing list of recorded shows

My iPad app is not showing the correct recorded shows that are available.  Using my remote, I have watched and deleted shows.  When I open the UVerse app, the shows I deleted are still listed.  Even after dragging down the list window (typical for refreshing), the list won't change.  Even after an h

Questions

403

3

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LiveTV not working with u-verse app for iPad

Ever since installing version 4.0.2 (build 3634) of the u-verse app for the iPad on my iPad Air 2, the LiveTV feature does not work. The following is displayed: Video playback could not be started. Please try again in a moment.(LibraryManager not started)(QP1001) I used this feature alot with the pr

Questions

870

6

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Former Customer - Unlock my iPad Pro

I want to have my iPad Pro unlocked so I can use it with another carrier. I am no longer an AT&T customer. What needs to happen?

Questions

16

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Fraud

An account was fraudulently opened in my husband's name. We believe a costco kiosk worker opened it for commission. We have spent over a month trying to close the account and return the IPad that was sent. We have filled out police reports, gone to corporate, filled out all the required forms, and w

Questions

91

2

0

Request for carrier visibility / carrier reveal on iPad

Please DM me, I cannot send @ATTHelp a DM myself. This my continued Request for carrier visibility / carrier reveal on iPad. Need eSim open carrier usage ability.  My iPad Pro will allow me to only add At&t service and it's never been setup on there, but the other carriers need to work on

Questions

147

2

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

75

2

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Made a new user ID , verified my emails and phone number but cannot link to my account for account details

I don’t know what to do, my mom pays the phone bill, but mine is registered in my name and I am trying to get the information to my Max subscription I’m at a complete loss someone help! Please and thank you

Questions

31

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iPad Mini connected to Mifi lIberate but no internet

I connected my Mifi Liberate device to my iPad Mini and it connected but it keeps having me go straight to the Admin Login page. So I put the admin password in but I'm still not getting any internet! Help me please!

Questions

718

1

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Using Nubersync to tie three devices together

I have an Android phone (LG V20--Android 8.0.0) and an iPad (7th generation; 2018 model--iOS 13.5.1), and I am consittering getting a Palm phone (android 8.1) as small portable device for when I don't want to carry my full sized phone.     I'd like to use NumberSync to connect all three

Questions

85

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Disabled ipad - how to switch from "connect to iTunes" back to Passcode

Locked out of ipad - tried Restore via iTunes did not work - want to switch back to using Passcode becuz I think i found the right passcode so how to I switch back to Passcode?

Questions

206

1

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Trying to unlock my iPad, but IMEI doesn't work.

Trying to unlock my iPad mini, but IMEI doesn't work. The unlock device portal says the IMEI doesn't match an AT&T iPad. That's completely wrong.  There's no outstanding payments for equipment. My account is in good standing. iPhone 6s unlock request (bought at the same time from the same place) wen

Questions

1.4K

1

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New prepaid Data plan for IPAD - cannot access with iPAD.

I have used ATT for years with iPads. Just got a new iPad Air 4.  Set up the account online with my Mac.  I entered the IMEI and the CSN/EID of the iPad.  When the account and payment $$$ was confirmed, the CSN/EID looked completely different.  Tried to update the CSN/EID again,

Questions

252

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Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad mini 6 . Right now the only option available is AT&T. - This is not the same as device unlocking.  The iPad

Questions

419

5

0

AT&T/apple care

I just purchased apple care+ for both my new Apple Watch and iPad I just added onto my phone plan from AT&T. They're both on payment plans through AT&T and I'm wondering if I still need to buy AT&T's protection plan also or if the apple care+ will cover them lost/damaged, even if they're

Questions

32

1

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No SIM error on iPad but it does not have a removable SIM - What do I do?

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Questions

639

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

95

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