I need 2.4GHz wifi for my Echelon Reflect, how do I enable 2.4GHz wifi while keeping my 5GHz wifi running. Router model# Arris BGW210-700

Hello all! I was wondering if anyone could explain to me why AT&T will not give me a BGW320 gateway device. I specifically requested this be installed when my AT&T Fiber service was set up a couple of weeks ago. My house is brand new and they installed some old piece of equipment that was c

Howdy, For the past few months I have noticed that I can get better speeds then I can currently pick. The options I currently have are 6 Mbps and 18 Mbps but, it says I can get a maximum of almost 60 Mbps in the screenshot below. I have already talked to ATTCustomerCare and they said the same as

Some kids ran over my box and now I don’t have internet. How can I rewire it myself? I need the color codes and where they go.  

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

I’ve had this router modem combo for years. I thought I could upgrade to something else and my Internet would be faster. It is used mostly it is for a Wi-Fi only. I have dsl..basic internet plan 6 mbps.

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

I have 1 Gigabit AT&T fiber to my house. Confirmed it is uploading and downloading to theBGW210-700 gateway at that speed. But speedtest connecting my laptop via ethernet cable to back to router ethernet jack is only 95 Mbs. I'm using a CAT6 brand new cable to connect to the laptop. My other des

I would like to order AT&T internet service online and self-install the equipment. When checking out, i see no installation option other than scheduling an appointment. Additionally, is it possible to pickup the installation kit from a local AT&T store or do I have to wait for it to be shipp

We are about to buy a new house and my new next door neighbor currently can get ATT fiber and Uverse TV, but at new my house I cannot even get regular ATT DSL or any TV, but satellite. It's literally 20 feet next door. I've been an ATT customer for over 15 years and now will have to switch. Why can'

I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan.  I fully understand it's *up to* stated speeds of 100mbps.  AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps.  My speed tests show fairly consistent download between 80-100mb

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Im traveling to europe in a month and wondering if i will be able to utilize my phones hotspot to connect my laptop. I work remote and need a connection to remote into my workstation in the states. The data being transferred is just input aside from the screen being streamed to my laptop. 20mb/s dow

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi

I've been researching how to configure my home network with an Orbi and 2 safelites and my new AT&T Gateway. Most advice says to configure the Orbi for access-point mode and set the AT&T Gateway for passthrough.What is the purpose of the 'Enable Cascaded Router' on the BGW320-50 option if ha

Woke up today to no Internet connection. Checked the modem and none of the lights were on. I unplugged it plugged it back in, nothing. I tried using different outlets, again, nothing. I don't have any other cords to try it out and leaving the house and getting one isn't an option currently. I'd appr