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Boost signal

Is there a way to boost the signal on my ZTE MF279? I have at least two towers I can see and was thinking about a MIMO external antenna. I get an average of 45mb, but need more. Too many devices. 3800 sq ft on two levels using a google mesh system attached to the ZTE. Rural location. 

Questions

 • Phone & Device Upgrades

131

9

0

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COVID-19 and Home Office supprt

Local ISP Broadband and 1Gbps connection speed has been around for several years now. And, now with this COVID-19 pandemic, more and more people are working from home. In my home office, I actually have devices that use and support 1Gbps ethernet connection speeds, except one, the AT&T Microcell dev

Questions

 • Device Features

84

2

0

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Jones|Carter Will-Serve Leander, Texas

I would like to request a will-serve letter (letter of availability) for phone/internet/TV for a site that we are investigating for development. The site is to be proposed as retail on the southeast corner of the intersection of Mel Mathis Boulevard and Hero Way in Leander (see aerial). Would you be

Questions

 • AT&T Internet Installation

61

2

0

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Modem BGW320-505

Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.

Questions

 • AT&T Fiber Equipment

102

1

0

Accepted Solution

Official Solution

Closed

College Student Discount

I have submitted a request for a student discount, and have been approved for it, but no further details or discounts were given to me. I am a University of Texas student (EID:vsk369). I have been a PREPAID ATT customer for 3 years.

Questions

 • Wireless Billing

6.4K

5

0

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BGW210 Internet Fail With Certain Devices and Apps

We have at least 2 desktop PCs (hard-wired Ethernet, Win 7 and Win 10) that, generally when running certain large file download apps (Amazon Audible, Vimeo video, etc.), will cause the ATT Internet service to shut down (both wired and wi-fi). When Internet service is shut down, the BGW210 green ligh

Questions

 • AT&T Internet Equipment

1K

8

0

0

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Device Access Code for NVG589

I am trying to bridge a Linksys router to my NVG589 router to see if it improves the slow performance of the NVG589, but when prompted for the Device Access Code, I put in the code that is clearly written on the side of the router, and it says "Device Access Code Incorrect".

Questions

 • AT&T Internet Equipment

160

1

0

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Can I set up internet in a hotel

I’m gonna be living in a hotel for a month and I need high speed internet for gaming because I play tournaments

Questions

 • AT&T Internet Installation

326

2

0

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Rented condo is missing an AT&T service box...

Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?

Questions

 • AT&T Internet Installation

751

2

0

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New AT&T BGW210-700 router/gateway - with Gigabit ethernet to house, but only 95 Mbs out of ethernet ports?

I have 1 Gigabit AT&T fiber to my house. Confirmed it is uploading and downloading to theBGW210-700 gateway at that speed. But speedtest connecting my laptop via ethernet cable to back to router ethernet jack is only 95 Mbs. I'm using a CAT6 brand new cable to connect to the laptop. My other des

Questions

 • AT&T Fiber Equipment

2.2K

14

0

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

187

3

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SNAP internet

How do I apply for snap internet?

Questions

 • AT&T Internet Account

1.8K

5

0

0

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How do I get an AT&T Junction Box installed?

Help. Moving to a new home in 3 weeks.  I have been told ATT is not in range of the house despite half the street has ATT.  I was told a junction box has to be installed.  Who installs this? Help!  My kids are virtual for school and I need internet service.

Questions

 • AT&T Internet Installation

247

2

0

Accepted Solution

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When will we get service?

AT&T wired the neighborhood for fiber over a month ago but hasn’t connected to houses yet. What’s the holdup? I’ve wired the house for fiber but can’t get service yet. The website says I can get 50 MBs but no thanks. I want gig speed

Questions

 • AT&T Fiber Ordering

99

5

0

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Tech says Fiber is available but Customer Service says no

A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address.  Neighbors on both sid

Questions

 • AT&T Fiber Ordering

172

6

0

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Equiptment Destroyed in a House Fire

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

Questions

 • AT&T Internet Equipment

181

0

0

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Official Solution

Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Questions

 • Wireless Account

36

1

0

Accepted Solution

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Fiber install on new power lines

Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property.   Does anyone have a contact for AT&T to see if they can also replace the existing copper lines

Questions

 • AT&T Fiber Installation

96

1

0

Accepted Solution

Official Solution

Equipment Return, never got letter stating what to return

Hello, I am trying to return my router after canceling my service but I never received the letter stating what I should return. I have been moving, you know how it is. I had fiber optics with the unlimited plan, I figure I should return the router and the power cord but should I return an Ethernet c

Questions

 • AT&T Fiber Equipment

286

1

0

Accepted Solution

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BGW210 Being Replaced with NVG599

My ethernet has been extremely slow on my BGW210 gateway/router. Speeds to the router are consistent at 980/980 mbps. Speeds to my two ethernet attached devices is running around 280/300 mbps. I should be getting twice that. Wifi is actually faster. Also, my tv intermittently shows that the eternet

Questions

 • AT&T Fiber Equipment

893

3

0

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