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What cable do I need?

We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5.  We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw

Questions

 • AT&T Internet Installation

173

3

0

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When will we get service?

AT&T wired the neighborhood for fiber over a month ago but hasn’t connected to houses yet. What’s the holdup? I’ve wired the house for fiber but can’t get service yet. The website says I can get 50 MBs but no thanks. I want gig speed

Questions

 • AT&T Fiber Ordering

98

5

0

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Fiber Optic HOA

We have 79 homes in our subdivision/HOA however some of the homes apparently can order fiber optic Internet and some of the others cannot within about a mile radius if that. I am thinking that some of those homes really have the service available but it is not showing for all of us to order. Is ther

Questions

 • AT&T Fiber Ordering

60

5

0

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AT&T Internet Fiber

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

Questions

 • AT&T Fiber Ordering

168

1

0

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For U-verse Internet 25 o 50 - Which cable they would use?

We were told around 3 months ago that we're eligible to U-verse Internet 25 & 50 plus U-verse TV. My question is: How is going to be installed the service? Are they going to use CAT5, CAT5e or Coax wires? I'm also hesitant because I'm not sure if they will run U-verse Internet & U-verse TV over the

Questions

 • AT&T Internet Equipment

915

1

0

0

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Connecting Devices to your Wi-Fi Home Network

Connect your devices to your Wi-Fi Network. Steps below include how to connect any PC along with:   Apple iPad Samsung Galaxy Device Amazon Kindle Barnes & Noble NOOK

Questions

 • AT&T Internet Equipment

2.5K

2

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My router is not working

My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.

Questions

 • AT&T Internet Account

77

1

0

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domain names for sale

Does at&t allow their customers to purchase domain names? Example, current customer looking to buy their domain name to use on a different hosting service.

Questions

 • AT&T Internet Security

48

1

0

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Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

 • Phones, Tablets & Devices

130

1

0

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Bought new modem to replace your rental modem

Need help replacing modem

Questions

 • AT&T Internet Equipment

166

1

0

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Download speed capped at less than 10% of upload

I have ATT fiber (1 Gbps) with a Pace 5268ac router. But when I connect a mesh network the download speed is capped at 70 maps while the upload speed is at 940 maps. The is measure from the mesh built in speed test. This happened with both Deco and Orbi mesh networks. The mesh routers were plugg

Questions

 • AT&T Fiber Equipment

214

4

0

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Cisco ISB7005 wireless hardwired?

I read where it said in the forum that all you have to do is run cat5e cable, plug in and turn off accesspoint, is this the vap2500? Then reset receiver to search for another connection. Also what happens when you turn the access point back on for Wi-Fi and another wireless receiver? Just trying to

Questions

 • U-verse TV Equipment

10K

5

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Accepting Billing responsibilities for home Internet. Error SD024

I’ve been trying to take over of my internet and wireless billing since June of this year. First problem was unified billing (I got help on this forum, non of the ATT reps knew what was that old error we kept getting). We took care of it it almost Two months later I finally was able to transfer wire

Questions

 • AT&T Fiber Account

53

10

0

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Why do I have to return my router for a new one?

I recently moved. AT&T had a set up kit delivered to me and sent me an email saying I have until the 21st to return my old router. Thing is, the "set up" kit was nothing but wires. No problem - I set up my old router in my new apartment. I called customer service because I didn't know why I

Questions

 • AT&T Internet Equipment

40

4

0

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Do I need a phone line for uverse internet?

I have a regular ATT Phone ( land line) and ATT Uverse Internet. I use wireless internet for both my laptops. Will I be able to cancel my phone service without any issues?Will they have to send a technician?The modem I have has a line into the phone jack. thanks,MartieB

Questions

 • AT&T Internet Features

46.7K

4

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

 • AT&T Fiber Installation

85

2

0

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AT&T Fiber Cable?

The way my foundation and basement are configured, I need to have an electrician pre-run a cable from outside the house to my basement. My understanding is AT&T Technicians won't run cable inside the house to an interior room (not adjacent to the exterior wall). My question is, if I need to have an

Questions

 • AT&T Fiber Installation

384

2

0

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Boost signal

Is there a way to boost the signal on my ZTE MF279? I have at least two towers I can see and was thinking about a MIMO external antenna. I get an average of 45mb, but need more. Too many devices. 3800 sq ft on two levels using a google mesh system attached to the ZTE. Rural location. 

Questions

 • Phone & Device Upgrades

129

9

0

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

187

2

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Call usa from Cancun

Does my UNLIMTED EXTRA (SM) plan include Calling usa from Cancun ? 

Questions

 • Account Features

23

1

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