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Fiber install on new power lines
Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property. Does anyone have a contact for AT&T to see if they can also replace the existing copper lines
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• AT&T Fiber Installation
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Low Cost Internet
I'm needing internet hook up for schooling for my children at a low cost with benefits
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• AT&T Internet Account
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Is it necessary to rent the wireless gateway from AT&T?
I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the
Questions
• AT&T Fiber Installation
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Prodigy Account being Closed due to version upgrade?
ve received two emails indication that my version needs to be updated. I feel this is phishing. Am I correct?: Dear User, Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent
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• AT&T Internet Security
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can’t get help getting service on a new construction hone
I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers
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• U-verse TV Equipment
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Inconsistent and Slow Speeds with Fiber past few days
Hi all. I have been an incredibly thrilled AT&T Fiber customer for several years. I have never had an issue with speed or connectivity ever. However, the past few days, this has not been the case. My fiber speeds have been the slowest they have ever been (both upload and do
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• AT&T Fiber Equipment
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Requesting assistance with my broadband connection (flashing red)
My broadband connection signal is flashing red. I have tried rebooting and resetting but it is still flashing red. Can’t connect to the internet for work. Checked fii I r outages in my area and there are none. Requesting assistance please
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• AT&T Internet Account
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Terminate the phone plan and get the refund
Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th
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• Wireless Billing
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Installation Technician Position
Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.
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• AT&T Fiber Installation
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$100 Visa never received
I never received my $100 Visa Reward. It never came in the mail, but my plan says I was owed one. Who do I need to contact?
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• U-verse TV Account
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ACCESS FROM ATT
IS ACCESS FROM ATT ENDING SOON? OR IS THIS AN ONGOING PROGRAM FOR LOW-INCOME CUSTOMERS?
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• AT&T Internet Plans
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Wifi texting and calling
Will calls and text made over wifi with cellular service off show up on my bill or call/text log?
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• Wireless Account
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COVID-19 and Home Office supprt
Local ISP Broadband and 1Gbps connection speed has been around for several years now. And, now with this COVID-19 pandemic, more and more people are working from home. In my home office, I actually have devices that use and support 1Gbps ethernet connection speeds, except one, the AT&T Microcell dev
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• Device Features
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Damaged att green box outside for cable
Some kids ran over my box and now I don’t have internet. How can I rewire it myself? I need the color codes and where they go.
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• AT&T Internet Equipment
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Broadband 1 and 2 blinking
We had a power outage at 4pm and its now 10:21, broadband 1 and 2 are still blinking red. Ive tried restarting it, pulling the cable out of the box and out of the wall and still nothing. What else can i do at home to fix this?
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• AT&T Internet Equipment
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Who can tell me when Fiber line will be available?
I have AT&T DSL service, I have been a loyal customer for 15 years. In 2014 a Fiber line was installed down Hwy 321 ( Chester Hwy) McConnells SC I live in the 3800 Block. The DSL service is now down more than it is up. We also have Direct TV at the
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• AT&T Fiber Installation
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How can i get official outage documentation?
Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?
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• AT&T Internet Account
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Airties / Smart with extender with Fiber 1000
I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno
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• AT&T Fiber Equipment
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Unlimited data due to COVID-19
I saw in one of the posts related to your COVID-19 response to help consumers that are affected by waiving data overage charges. Does this mean I can use my personal hotspot at home so my son can access his online/distance learning while schools are close and I don’t have to worry about staying with
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• Data & Messaging Features, Internet Tethering
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My phone is stuck on 3G
I am using a Nubia Red Magic 5G and my phone is currently only using 3G. How can I resolve this issue?
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• Android