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My smart manger tells me I have a gateway failure

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue. What should I do?

Questions

195

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

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212

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Wireless internet for my family during this covid pandemic

Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i

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142

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Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

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49

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How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

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164

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Modem BGW320-505

Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.

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153

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

218

2

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Can I get TV & Internet service at my home?

I would like to know if I can get service at my home and I'm not trying to pay a lot of money for stuff i don't need

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343

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Cisco ISB7005 wireless hardwired?

I read where it said in the forum that all you have to do is run cat5e cable, plug in and turn off accesspoint, is this the vap2500? Then reset receiver to search for another connection. Also what happens when you turn the access point back on for Wi-Fi and another wireless receiver? Just trying to

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10.1K

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Can I upgrade my gateway without renting it?

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w

Questions

1.5K

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Install 2nd modem to existing coax port?

I may get yelled at by ATT for asking this but heres my question. Is it possible to install a second modem (Arris) in an existing coax outlet in my room? And then hook up a router and either set it up to mirror the original (ATT) modem/router SSID and password. In a sense extending the network?The o

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638

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Broadband light alternately blink green and red

Hello ! My modem model is BGW210. The broadband light is alternately blink green and red and the internet connection doesn't work. I have tried the troubleshooting suggestion online but it didn't work. I also tried to call but nobody replies. As a teacher who need the internet to provide online clas

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1.4K

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How can i get official outage documentation?

Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?

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137

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Can I set up internet in a hotel

I’m gonna be living in a hotel for a month and I need high speed internet for gaming because I play tournaments

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497

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Is it necessary to rent the wireless gateway from AT&T?

I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the

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146

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Having Internet problems: Will replacing the modem ARRIS NVG510 resolve the problem?

I had a couple of problems with internet access in the past month. I don't know if my 8 year old modem ARRIS NVG510 is the problem or not. What would be a replacement model? I have Internet Basic 6 service. Thanks.

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179

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Can I use my own modem instead of the one from AT&T?

Can I use my own modem instead of the one from AT&T?

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70

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covid -19 waiver date clarification

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

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686

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Supposedly my AT&T modem (BGW210-700) doesn't support UPnP. How do I open my NAT?

How to open my NAT on my AT&T BGW210-700?

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98

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

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112

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