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$100 Visa never received

I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

Questions

8.2K

13

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

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112

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Unlimited data due to COVID-19

I saw in one of the posts related to your COVID-19 response to help consumers that are affected by waiving data overage charges. Does this mean I can use my personal hotspot at home so my son can access his online/distance learning while schools are close and I don’t have to worry about staying with

Questions

771

2

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Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

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38

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I am in need of a bill extension due to covid 19

Lack of work just getting back

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99

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A Question About Outbound PHP cURL Requests ...

I have several PHP scripts that download data for me in the evening using PHP's cURL function. So, the scripts all stopped working last night, and aren't throwing any error messages.  Is it possible that AT&T is blocking my outbound requests?  If so, any advice on how to debug this is

Questions

49

2

0

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Stingray Music

Why is ‘Stingray’ music channel not loading when selecting the ‘OK’ button on the remote. A error code 0 is returned instead with a reply stating ‘Try back in 30 minutes’. Does ‘Stingray’ require an internet subscription? Or, only provided from another ‘U-verse’ package? Thanks.

Questions

1.5K

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Fiber install on new power lines

Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property.   Does anyone have a contact for AT&T to see if they can also replace the existing copper lines

Questions

139

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If I cancel my ATT account can I keep both my primary account email AND subaccount email?

I've been reading the forum questions and want to be sure that when I cancel my att internet, my primary account AND sub account email will still be available. If yes, will they all be available now from currently.com?   Finally, are they still under some kind of Primary / Sub account str

Questions

792

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Retain ATT email

We have 2 sbcglobal.net email addresses that we access through yahoo mail. We are going to be switching to another internet provider from ATT and would like to retain those email addresses.  Is that possible?

Questions

109

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When? (If at all)

Fiber service is vaguely shown in my area but no information available if I may ever get this service at my home. I have ATT Directv and ATT DSL but I’m very close to deciding whether to move to Cox cable as DSL isn’t quite enough anymore and Directv price has gone up and I’m looking at alternatives

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228

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How can I avoid paying the montly Internet Equipment charge?

I get charged $7 every month for "internet equipment." Can I buy something on my own that can be used instead of paying this fee every month? What do I need to buy?

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96

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is AT&T still expanding fiber in areas that already have fiber service?

I'm wondering if it is known based of their expansion in other parts of the country is AT&T still expanding their fiber coverage in cities that already have some fiber availability from AT&T , or are they only adding new Fiber locations? Sorry if the question doesn't make sense.

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29

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Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

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49

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4G LTE Speeds super slow every night!

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

Questions

16.7K

4

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Airties is not pared with wifi

Red light is showing on the booster the extender not showing up and it not pared with wifi and it has the cord to connect with the wifi ?

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46

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Ebay card to pay for 3 months

I’ve been offered if I pay 3 months of phone in advance they will cut my phone bill in 1/2 got 24 months. I had to put the amount and an eBay card. Call AT&T and give them the numbers.  I see that two years ago this has happened.  So glad I looked up for this scam, it did sound lik

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117

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SNAP internet

How do I apply for snap internet?

Questions

1.9K

5

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My smart manger tells me I have a gateway failure

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue. What should I do?

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195

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Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

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49

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