Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (14.7K)

Relevance

Accepted Solution

Official Solution

Closed

What internet plans do you have for Riverside?

Hi we just moved and was looking for internet in the area use to have spectrum and would like to know the plans you offer.

Questions

80

3

0

Accepted Solution

Official Solution

I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

122

1

0

Accepted Solution

Official Solution

Discount on wifi for mentally handicapped son in Mo

My son is mentally handicapped and lives on SSI. Is there any kind of discounts on wifi in Mo?

Questions

56

1

0

Accepted Solution

Official Solution

Why are my speeds slow after going from 100 internet to 300 internet?

Went from 100 internet to 300. Just as slow, if not slower sometimes, than the 100. I’ve reset everything. Any advise?

Questions

98

1

0

Accepted Solution

Official Solution

$100 Visa never received

I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

Questions

8.2K

13

0

0

Accepted Solution

Official Solution

Rural home no internet or cell

help! Due to COVID-19 my husband and I are supposed to work from home for the next eight weeks minimum. We live in rural Georgia. No high speed internet available- but our neighbors had it so I know the infrastructure is there. We were told there are no ‘ports’ left.... we have managed for a few ye

Questions

51

0

0

Accepted Solution

Official Solution

Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

Questions

116

2

0

Accepted Solution

Official Solution

Yes I’m getting them regularly. Hate it.

Att get this (Edited per community guidelines) to stop!  Every month I get multi text offering gifts.   from different numbers.

Questions

55

1

0

Accepted Solution

Official Solution

Asking for advice with AT&T Pre-Paid and Traveling Abroad

I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.

Questions

19

4

0

Accepted Solution

Official Solution

I have problem accessing file host provider - rapidgator.net inaccessible

Hi, I have problem accessing file host provider. I can access the website without problem if I use a Free Anonymous Proxy Browser like https://hide.me/en/proxy I also have no problem accessing other website. The problem persisted even though: (1) I restart my ATT Modem. (2) I restart m

Questions

244

1

0

Accepted Solution

Official Solution

Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Questions

55

1

0

Accepted Solution

Official Solution

Will Fiber internet EVER be available in my area?!

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

Questions

323

1

0

Accepted Solution

Official Solution

is AT&T still expanding fiber in areas that already have fiber service?

I'm wondering if it is known based of their expansion in other parts of the country is AT&T still expanding their fiber coverage in cities that already have some fiber availability from AT&T , or are they only adding new Fiber locations? Sorry if the question doesn't make sense.

Questions

39

1

0

Accepted Solution

Official Solution

I would like to request FIBER!

Hi, I/ve read a few "cookie cutter" responses from ATT. I looked on the map and it says my city of Mansfield, TX has fiber, but particularly my neighborhood does not have access to it. I have only lived here for 2 years and have been requesting faster service the past 2 years, currently i am only ge

Questions

83

1

0

Accepted Solution

Official Solution

Is it necessary to rent the wireless gateway from AT&T?

I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the

Questions

154

1

0

Accepted Solution

Official Solution

Airties is not pared with wifi

Red light is showing on the booster the extender not showing up and it not pared with wifi and it has the cord to connect with the wifi ?

Questions

53

1

0

Accepted Solution

Official Solution

Closed

I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Questions

708

2

0

Accepted Solution

Official Solution

Was my internet equipment sent to my house?

Im trying to see if my internet equipment was sent to my house.

Questions

62

1

0

Accepted Solution

Official Solution

Poor quality internet

I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service

Questions

508

15

Accepted Solution

Official Solution

Internet discount

Am I able to get a nursing discount for internet only? Thanks

Questions

57

1

0

Not finding what you're looking for?