I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

Hi we just moved and was looking for internet in the area use to have spectrum and would like to know the plans you offer.

My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help

Fiber service is vaguely shown in my area but no information available if I may ever get this service at my home. I have ATT Directv and ATT DSL but I’m very close to deciding whether to move to Cox cable as DSL isn’t quite enough anymore and Directv price has gone up and I’m looking at alternatives

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue. What should I do?

A plumbing contractor cut our line because AT&T was too lazy to come out and mark it. Now, I have a ticket set-up for service and all it says is "Service Restoral Goal: 4:30PM today" (which it is long past now), and every time I call 1-800-247-2020 I get transferred around to different useless repre

Just want every one to know that I came home and my broadband light is flashing red. Called for assistance and CANNOT GET A TECH OUT UNTIL TUESDAY. Mind you, my entire city is on LOCKDOWN curfew due to COVID, so AT&T really expects me to sit and stare at a wall for DAYS. They (Edited per communi

Hello. I overpaid the internet payment and I want it to refund. But I canceled my account already. How do I refund it? And I using a prepaid plan on my phone. I want it to cancel or just stop for a few months.  Where can I go to do this?    Thank you.

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

What kind of discounts can single moms get on food stamps in giver. Houseing

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet. No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant

What’s your policy at AT&T on wearing a mask while working in my parents home that are ELDERLY? While my mother was wearing one. Hummm. Then as a small attempt to make small talk my mom 79 years old asked if they were busy? He said Yea... calls like this they pay is out to come do. By then she was b

Hi, I/ve read a few "cookie cutter" responses from ATT. I looked on the map and it says my city of Mansfield, TX has fiber, but particularly my neighborhood does not have access to it. I have only lived here for 2 years and have been requesting faster service the past 2 years, currently i am only ge

I'm asking this on the behalf of my father, who has had AT&T Internet for years and recently expanded to UVerse. He lives in the Florida panhandle, but his IP address shows his location as Mobile, AL (about an hour and a half west). Here's the problem with this seemingly insignificant scenario: he s

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

I'm wondering if it is known based of their expansion in other parts of the country is AT&T still expanding their fiber coverage in cities that already have some fiber availability from AT&T , or are they only adding new Fiber locations? Sorry if the question doesn't make sense.

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w