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Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

 • Data & Messaging Features, Internet Tethering

27

1

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

72

1

0

Using International GSM Phone

Hello,I am an international student at an American university and am looking into using AT&T with a Romanian phone from the Allview brand. If my phone works on the curent frequencies:2G: 850/900/1800/1900MHz          3G: UMTS 900/2100MHzWill it have coverage in Poughkeepsie, NY ZipCode 12604? P.S. I

Questions

 • Android

331

3

0

0

unlock device denied for a non AT&T customer

hello,( sorry for my english i'm french) i bought a microsoft surface 3 (AT&T locked) tablet on amazon ,as i saw that it was possible to ask for unlocking it for military and non AT&T customer (wich of course is my case being in france)i ve done the unlocking requet online altough i precised in my

Questions

 • Other Phones & Devices

101

2

0

Unlocking a prepaid phone - blocked from unlock portal

Unlocking my Galaxy A32 5G has been an ongoing tragedy, so I hope someone can finally help me with this. I bought the phone from AT&T and it was active for ~2 years as a prepaid. Now I've left the US and find that I cannot use any other network because the device is network locked. The unlock p

Questions

 • Phones, Tablets & Devices

62

3

0

Unlock Request Denied - Traveling Abroad With No Service Despite Using Network for 2 Years

I purchased my iPhone outright from AT&T in June 2020. I am in India for one week and purchased two roaming packages ($35 roaming package and $10 day pass) but neither work. I submitted an unlock request for my device and it was denied saying I haven't been on the AT&T network for 6 months.

Questions

 • Apple

49

7

0

DIFFERENCES BETWEEN PREPAID AND POSTPAID

I thought I was getting a postpaid account from AT&T, but have confirmed that I actually have a prepaid account. I wanted to ensure I have the best coverage, data speed and use of the phone while vacationing in Canada. The prepaid plan I'm on confirms that I have the coverage/use while in USA, Mexic

Questions

 • More AT&T PREPAID Discussions

73

1

0

Cannot access account

I was in the US for about 6 months and then I moved out of the country. I want to login to my account to cancel my auto-pay subscription since I no longer use the service. I cannot login to my account. I do not know my zip code and all I know is my phone number and my password (not user name). Can I

Questions

 • Account & Usage

32

1

0

What is the best laptop for graphic designers?

What is the best laptop for graphic designers?

Questions

 • Community lounge

205

2

iPhone SE 2020 issues

Hey guys, first time posting in this forum. I recently added a new line (10 days ago) with an iphone SE 2020 for my niece. She has never gone outside -- quarantine after an overseas trip. And she has been using WiFi to make international calls using WhatsApp. I have been billed for internat

Questions

 • Apple

272

8

0

Seriously are your systems working correctly ? Why am I getting charged these many times even if I have restriction

Hello All, I do not know how big is this concern, and how many service requests you getting for unexpected charges for International Calling.And Your Customer Reps and Their managers have nothing to do other than saying that they cannot come to resolution.I have spoken with ATT Customer service for

Questions

 • Wireless Account

90

2

0

I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

 • Account Features

60

1

0

Trying to gain access to my account while on a cruise ship

I'm on a cruise ship and trying to get service (phone/text/internet). I signed up for the Cruise package as an add-on to my account, but it's not working. When I try to get into my ATT account using my computer, I cannot login b/c it requires a code sent to my phone that does not have service at sea

Questions

 • Network Coverage

252

3

0

How do I turn off the autofill function for area codes?

When I attempt to call a friend in New Zealand, my AT&T Samsung Galaxy A32 5G automatically places a +1 in front of the phone number and I cannot complete the call. +1 is the international dialing area code for the United States, so it makes sense for the 99.9% of calls I make domestically. But

Questions

 • Samsung

87

1

0

international plans

Is the International Day Pass the only International Plan being offered at this time. On previous trips overseas I was able to by the ATT Passport for $60 I believe.  I am traveling for over 30 days and the $10 per day will add up to much more than the previous plans offered.

Questions

 • Network Coverage

43

1

0

International data plan for prepaid

I am travelling for 2 weeks to Europe and have 2 prepaid AT&T lines.Is there an add-on for international data plan that I can opt for?

Questions

 • Plans & Features

47

1

0

How to reset myAT&T password or PIN code while outside the U.S. ?

Currently located in China, I have a prepaid wireless plan with AT&T, but I can't login to my account now. I tried to call their customer service hotline but no options for human customer representative. My ultimate goal is to cancel my AudoPay and possibly request a refund for April.

Questions

 • Account & Usage

76

1

0

International Plan

Hello, I am on a family plan based in America. I am currently overseas (in Germany) and using an eSim for cellular data - my AT&T phone line is turned OFF. However, I need to turn on this line to receive a text message sent to my personal number. Please can someone advise how much I will be charged

Questions

 • Wireless Billing

33

2

0

Overseas Federal Government Employee suspension of service

I have emailed the AT&T Military Support Team a dozen times for the last month and a half to suspend my service while I am overseas and have never received an response back. I have done this before but for some reason this time I am not getting a response and have now received a bill. Does anyone

Questions

 • Wireless Account

155

6

Domestic Data Won't Work after Returning to US

I had my international and domestic data suspended by ATT during a trip to Nicaragua due to overusage. Once back in the United States, the domestic data no longer works on the phone.  We have unlimited domestic data.  We called ATT to have the data reinstated.  Still doesn't work.&nb

Questions

 • Apple

154

1

0

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