Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (498)

Relevance

Accepted Solution

Official Solution

Texting with american phone/number living in Canada?

Can anyone tell me if my plan would allow sending texts to my friend in Canada? She has kept her American phone and phone number as her plan allows her to use it in North America.My plan is the Mobile Share Value 35GB with Rollover Data. Thank you!

Questions

 • Data & Messaging Features, Internet Tethering

456

1

0

Accepted Solution

Official Solution

Cost to call UK

Is it possible to call the UK from a cellphone. If so what does it cost

Questions

 • Wireless Billing

7.3K

1

0

0

Accepted Solution

Official Solution

International texting to 120 countries

I can't find a list of these countries anywhere! Is there a link to a page that someone can give me? Thanks!

Questions

 • Account Features

2.1K

2

0

Accepted Solution

Official Solution

AT&T SIM and Indian SIM on same device

I have an unlocked IPhone 13 Pro. Can I use the E-Sim slot for the AT&T prepaid connection and the other slot for the Indian SIM. I would like to use AT&Ts wireless calling and text when I am in India and use the prepaid connection while in the USA. Also, when in India, the regular SIM slot

Questions

 • Network Coverage

299

1

0

Accepted Solution

Official Solution

Can I use Wi-Fi Calling with Reduced Rate Suspend?

My family are in Kenya for 6 months, we're already here and there are no AT&T stores in the country. I'd like to put our phones on a pre-paid plan so we don't get charged very much, and then we can use our phones like normal as soon as we back to the USA. However I was just told over the phone t

Questions

 • Wireless Account

1.9K

5

0

0

Accepted Solution

Official Solution

Roaming in South Africa

I am changing over from pre-paid to post paid - wireless starter because it seems prepaid wont roam. Will I automatically receive texts and calls and roam on a network in South Africa with a post ATT paid plan?

Questions

 • Network Coverage

707

1

0

Accepted Solution

Official Solution

What is the cost for RECEIVING texts while roaming internationally on a Passport plan?

I will be traveling internationally soon and am looking at using one of the new Passport options for roaming.  However, I can't seem to find accurate information about what the text messaging costs are.  For the international packages (Passport), all over AT&T's Web site, it says that SENDING texts

Questions

 • Data & Messaging Features, Internet Tethering

30.6K

9

0

0

Accepted Solution

Official Solution

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

2.2K

10

Accepted Solution

Will my yearly $300 pre-paid ATT plan work while in Tijuana mexico.

Last time I visited with that plan, it didn't seem like my cell service or data worked. If its not included then which addon should I get so I can contact others while in mexico but people in the USA also.  

Questions

 • Plans & Features

80

3

0

Accepted Solution

Moving to Mexico

I am moving to Mexico and plan to ask for my iPhone 13 to be unlocked bore I leave. Then, I plan to purchase a plan from ATT Mexico and use my phone with a Mexican number.   Can I port my number to Google voice and use that on my phone once I have a SIM card from ATT Mexico?

Questions

 • Apple

45

7

0

Accepted Solution

What do i need to do to activate international roaming on a pay per use basis

The site and chats take me to the page which has the pay per use rates however there is no mention regarding how to ensure that the mobile device and number would be activated for roaming and able to make and receive calls while abroad. i am on an unlimited plan, not interested in the international

Questions

 • Account Features

209

3

0

Accepted Solution

I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

Questions

 • Apple

20

1

0

Accepted Solution

International Add-Ons

I have 7 lines on my account--I want to make sure I wouldn't get any surprise charges since friends/family on the account may engage in international travel in the near future. When I check "Manage add-ons" on each of the lines, they all have "Travel at pay-per-use rate" enabled and nothing else.

Questions

 • Wireless Billing

24

2

0

Accepted Solution

DO NOT take ATT international roaming - not reliable

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Questions

 • Network Coverage

23

1

0

Accepted Solution

Port Canadian number

Can I port my Canadian number?

Questions

 • More AT&T PREPAID Discussions

24

3

0

Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Questions

 • Data & Messaging Features, Internet Tethering

701

6

0

Accepted Solution

International Day Pass - Second line

I have added the International Day Plan to one phone on our account, and understand that it will be $10 per day on days the phone is used internationally. It also says that use of a second line will be charged at $5 per day.  Do I need to add the International Day Plan to the second phone also

Questions

 • Account Features

27

2

0

Accepted Solution

Google pixel 4 xl locked

Hello, someone could help me, I bought my google pixel 4 xl by amazon butsupposedly the seller was unlocked and I got blocked, I am from Colombia andthe company that is associated with the phone is AT&T and I cannot unlock itbecause it tells me that I have payments pending, someone would be very

Questions

 • Android

62

3

0

Accepted Solution

Why doesn’t AT&T unlock your phone under installments for Dual SIM usage?

Hi, I wanted to use the Dual SIM capability of my iPhone 13 Pro while traveling abroad. I converted my physical AT&T SIM to an eSIM (works fine!), but when I put the UK SIM in there, the phone says that my carrier has the phone locked and doesn’t allow it to activate.  When I called up

Questions

 • Apple

72

10

0

Need to suspend service, but MyAT&T access got denied

I am traveling outside the country for a couple of months, so I need to suspend or cancel my prepaid service on my unlimited account. But since I am using an international WiFi, I cannot access MyAT&T web page. What am I supposed to do?

Questions

 • Account & Usage

22

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.