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Activate new USA-purchased iPhone (on AT&T) in Mexico?

Greetings. I am a USA resident and AT&T wireless customer. In a few weeks, I will be visiting my child who is living in Mexico for the summer. His current iPhone is dying, and he asked me to purchase a new phone in the USA (as an upgrade to his current phone/#, which is part of my AT&T acco

Questions

 • Phone & Device Upgrades

1.2K

4

0

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Hotspot available in Mexico?

Is Mobile Hotspot available in Mexico for any of the Prepaid plans?

Questions

 • Plans & Features

1.2K

5

0

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How to cancel from outside U.S.

I am currently overseas, but unfortunately I cannot visit the U.S. because Covid-19 does not allow free international travel.I would like to cancel AT&T Wireless while I am outside the U.S., but the 800 number will not connect from outside the U.S.Does anyone know how I can cancel AT&T onlin

Questions

 • Wireless Account

707

6

0

Accepted Solution

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Have International Day Pass. How do I call UK numbers from within the UK?

I am traveling to the UK & will be using my US phone.  What do I have to dial to get in touch with UK friends?  Do I dial he local UK number only, or do I need to use all the International dialling codes for the UK. I have already signed up for the International Day Pass.

Questions

 • Account Features

1.9K

1

0

0

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International Day Pass

Does the International Day pass cover calls made within the international country you are visiting.? What about calls from one International Day Pass country to another?

Questions

 • Network Coverage

287

11

0

Accepted Solution

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Phone calls and voice mail outside of US

If I'm in a different country do I get charged if I listen to my voice mails

Questions

 • Wireless Account

396

1

0

0

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International calling to a United States number

I have been calling my girlfriend’s United States number quite often. She is currently in Germany and still uses this number. Will either of us be charged for these calls? If so, how much? Thank you.

Questions

 • Wireless Billing

31

1

0

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Moved overseas, upgraded Prepaid account to Unlimited International, "Phones not registered on a network, only emergency calls"

I just moved to New Zealand, I didnt think i would need my Prepaid Phone so i didnt bother to upgrade to an International plan before leaving the States. That is not the case, just about every account i need access to is requested a PIN be sent to my cell# (702 area number) to verify it is me. It ha

Questions

 • Account & Usage

36

3

0

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Official Solution

International - fees, plan?

I have unlimited data plan with unlimited talk and text and International texting.Traveling to plan supported country.Is our family cell phones covered for any cell phones usage while out of US?- Text or Data, Web Browsing?Don't want any suprises!Ty in advance!

Questions

 • Wireless Account

1.6K

4

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Unlock device request - COVID-19 emergency

Hey, guys. Hope everyone is keeping safe in this difficult times!Have any of you tried to work with AT&T if they're taking special requests for device unlocks and such during these times? I'm currently locked outside the States and would hugely benefit from being able to use my device with a local S

Questions

 • Apple

56

1

0

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

 • Plans & Features

147

4

0

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International roaming in France

What plan should I have to call France mobile or send text messages to France ?

Questions

 • Data & Messaging Features, Internet Tethering

2.4K

2

0

0

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Unauthorised Autopay Subscription

I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've

Questions

 • Account & Usage

143

3

0

Accepted Solution

Official Solution

Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

Questions

 • Apple

43

2

0

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PrePaid International Plan Question

We are thinking of using the Prepaid International Plus for 30 days, while in Spain. Is this plan strictly from Europe to the U.S. only, or can it be used within the country that you are visiting as well? We need a plan that we can use when calling/texting *within* Spain. Thanks in advance

Questions

 • Account & Usage

226

3

0

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Texting within a country while abroad

I have the ability to send texts internationally on my prepaid plan. But when I am abroad can I send texts to the US or numbers within that country for free?

Questions

 • Data & Messaging Features, Internet Tethering

64

2

0

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Question about ATT Global

Hi, I want to buy ATT Global package to be used in Pakistan for 5-6 months. I basically want to be able to receive and text messages while being in US. I will also be making calls but very few. (There is absolutely no need for data)Please advise which package should I opt for?Thanks in advance.

Questions

 • Wireless Account

917

2

0

0

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Questions

 • Apple

1.5K

2

0

0

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more than 10 days of international use with $10 a day pass within ONE billing cycle

I am confused on AT&T advertised international use. Marketing is clear that the international charges cap at 10 days or $100 per billing cycle but it is not clear if the additional days used during the billing period are still charged to the customer, however just not on the current months bill

Questions

 • Wireless Billing

138

5

0

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

380

5

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