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Activate new USA-purchased iPhone (on AT&T) in Mexico?

Greetings. I am a USA resident and AT&T wireless customer. In a few weeks, I will be visiting my child who is living in Mexico for the summer. His current iPhone is dying, and he asked me to purchase a new phone in the USA (as an upgrade to his current phone/#, which is part of my AT&T acco

Questions

 • Phone & Device Upgrades

860

4

0

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Can an ATT Customer Keep a US Number While in Mexico (or Canada)?

Hi, I am a US resident AT&T customer with Unlimited Extra as wireless plan. I am considering snowbirding (or more) to Mexico.   One of the features of my plan is, "Enjoy unlimited talk, text, and data use in Mexico and Canada...."    There are restrictions on data spee

Questions

 • Account Features

456

2

0

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Help with Dual SIM while Abroad

Looking for help with my set up for Dual SIM while abroad in the EU. Here are the details: AT&T account is on the eSIM Have a Swedish physical SIM I only want to use the AT&T line with WiFi calling and never activate the international day pass I also don't want to lose calls or tex

Questions

 • Wireless Account

798

14

0

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WiFi Calling not free from outside USA?

I feel stupid this morning.I went to Toronto for a few days and came back to a $300 bill.On my iphone I turned off cellular data and thus roaming, and made sure WiFi calling was on.I called my wife every night when I was on Wifi in the hotel. Was I incorrect in thinking it was free?

Questions

 • Wireless Billing

5.3K

15

0

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Texting a South Korea Cell Phone Number

Can anyone tell me how to text a South Korea cell phone number? I am in the USA and using an AT&T phone. Tried various methods and all result in error messages.  From the internet, it looked like I needed to enter +01182xxxxxxxxxxx.  I also tried +82xxxxxxxxxxx.  Neither way work

Questions

 • Data & Messaging Features, Internet Tethering

316

3

0

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Any International plans besides IDP?

I am going to travel aboard (outside North America) and I found that on the AT&T website, there is only information regarding the international day pass (IDP). I would like to know if there is, besides IDP, any other options for international travelers (with postpaid accounts)? Thanks!

Questions

 • Data & Messaging Features, Internet Tethering

49

3

0

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Hotspot available in Mexico?

Is Mobile Hotspot available in Mexico for any of the Prepaid plans?

Questions

 • Plans & Features

658

5

0

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Unauthorised Autopay Subscription

I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've

Questions

 • Account & Usage

133

3

0

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Unlock device request - COVID-19 emergency

Hey, guys. Hope everyone is keeping safe in this difficult times!Have any of you tried to work with AT&T if they're taking special requests for device unlocks and such during these times? I'm currently locked outside the States and would hugely benefit from being able to use my device with a local S

Questions

 • Apple

45

1

0

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Question about ATT Global

Hi, I want to buy ATT Global package to be used in Pakistan for 5-6 months. I basically want to be able to receive and text messages while being in US. I will also be making calls but very few. (There is absolutely no need for data)Please advise which package should I opt for?Thanks in advance.

Questions

 • Wireless Account

908

2

0

0

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Phone calls and voice mail outside of US

If I'm in a different country do I get charged if I listen to my voice mails

Questions

 • Wireless Account

380

1

0

0

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Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

Questions

 • Apple

29

2

0

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Questions

 • Apple

1.5K

2

0

0

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International roaming in France

What plan should I have to call France mobile or send text messages to France ?

Questions

 • Data & Messaging Features, Internet Tethering

2.4K

2

0

0

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Texting within a country while abroad

I have the ability to send texts internationally on my prepaid plan. But when I am abroad can I send texts to the US or numbers within that country for free?

Questions

 • Data & Messaging Features, Internet Tethering

30

2

0

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Latin America with Unlimited Elite plan

Traveling to Costa Rica, realized that the Unlimited Elite Plan says phone, text and data are free in Latin America.  Assume that is still true. Normally I use IDP when traveling outside of the US (Europe and Asia).  So if I use international roaming, will I get charged for the $10 IDP

Questions

 • Data & Messaging Features, Internet Tethering

73

2

0

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International Call Scam & Spurious AT&T Fees

I've been getting a ton of missed calls from various countries overnight for about the last month and a half. These are numbers in the '+111 1 11 11 11 11' format listed as coming from places like Morocco, Haiti, Serbia, etc. Apparently, it's a scam that involves the scammer calling from another cou

Questions

 • Wireless Billing

5K

3

0

0

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

 • Plans & Features

92

4

0

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PrePaid International Plan Question

We are thinking of using the Prepaid International Plus for 30 days, while in Spain. Is this plan strictly from Europe to the U.S. only, or can it be used within the country that you are visiting as well? We need a plan that we can use when calling/texting *within* Spain. Thanks in advance

Questions

 • Account & Usage

89

3

0

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

192

5

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