Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (497)

Relevance

Accepted Solution

Official Solution

Why am I getting charged for text messages in Mexico??

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

Questions

 • Wireless Billing

3K

12

0

0

Accepted Solution

Official Solution

Using wi-fi in Airplane mode

Is it possible to us my cellphone via wi-fi, if I have it set in Airplane mode? I am planning to travel internationally, and I don't want to incur International Roaming fees.

Questions

 • Android

31

1

0

Accepted Solution

Official Solution

ATT Postpaid international roamin

I have an ATT postpaid unlimited Elite plan . I am travelling to India and I am not interested in purchasing the international roaming plan. Question 1. Could still receive my text messages while on roaming? Question 2. Will they charge me for every incoming text (since I have no international

Questions

 • Wireless Account

63

2

0

Accepted Solution

Official Solution

Closed

AT&T International Travel - Learn all about AT&T's Travel Plans

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

Questions

 • Account Features

114.4K

1

0

0

Accepted Solution

Official Solution

Will my AT&T PREPAID service work in Asia?

I am going to Hong Kong for a week, I see the Asia plan is for calling TO countries in Asia, but I want to know if my AT&T PREPAID will work at all while IN Asia? Is there any way to allow it to connect to a network in HK?

Questions

 • More AT&T PREPAID Discussions

1.4K

1

0

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.1K

5

Accepted Solution

Official Solution

SMS Messages While Using an International Day Plan

I have an International Day Plan. If I turn roaming off and rely on WiFi, but send an MMS text, can I be assured that won't trigger the Day Plan cost? Again, data roaming is off. Thank you.

Questions

 • Data & Messaging Features, Internet Tethering

584

4

0

Accepted Solution

Official Solution

Samsung Galaxy A72 Compatibility With AT&T

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

Questions

 • Samsung

674

6

0

Accepted Solution

Official Solution

getting a sim card from overseas

For a number of reasons, I need to get a sim card before I land in USA next month. I noticed on the forum that there were some customers who got a prepaid line while overseas (for example https://forums.att.com/conversations/online-account-access/activate-a-sim-card-outside-the-us/5defd895bad5f2f606

Questions

 • Plans & Features

636

8

0

Accepted Solution

Official Solution

What does whatsapp charge for international calls?

(mobile post-paid, USA) Just had a chat with AT&T representative and it left more questions than clarifications. Worst of all, it also left a hole in my pocket since we're been charged to international calls we never did.Issue: we found charges for international calls in our latest bill. We recogniz

Questions

 • Wireless Billing

80.2K

94

Accepted Solution

Official Solution

AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

Questions

 • More AT&T PREPAID Discussions

1.6K

1

0

0

Accepted Solution

Official Solution

gophone international calling/texting in mexico

i have a gophone prepaid monthly plan, with the $5 international calling/texting package (250 minutes international calling, unlimited text) roaming is available for gophone in mexico. when i am in mexico, what is the cost of international calling/texting to a third country (e.g. europe, asia)? does

Questions

 • More AT&T PREPAID Discussions

2.2K

3

0

0

Accepted Solution

Official Solution

Any International plans besides IDP?

I am going to travel aboard (outside North America) and I found that on the AT&T website, there is only information regarding the international day pass (IDP). I would like to know if there is, besides IDP, any other options for international travelers (with postpaid accounts)? Thanks!

Questions

 • Data & Messaging Features, Internet Tethering

48

3

0

Accepted Solution

Official Solution

Incurring Text Charges While Out of the Country

My wife and I were in Mexico last month with our iPhones set to "Cellular Data" OFF, "Roaming" OFF, and "Wi-Fi Calling" ON.  My wife has the international plan were if you make at least one international call (which they all will be since we were out of the country) you get charged $10 for the day.

Questions

 • Data & Messaging Features, Internet Tethering

741

1

0

0

Accepted Solution

Official Solution

Scam Phone Calls

Recently upgraded to iPhone XS and past week getting at least 100 calls a day from overseas International callers w spam messages or asking for account information or other information such as banking. I use AT&T Call Protect as per AT&T Tech Help but still calls coming in every hour. Upgraded appar

Questions

 • Apple

200

1

0

0

Accepted Solution

Official Solution

international passport and day pass at the same time

I will be going on a multi-country trip. In one of the countries, passport and day pass will be active at the same time. Which one is "charged" for data use?

Questions

 • Wireless Billing

2.1K

2

0

0

Accepted Solution

Official Solution

Moving to the US- can I get 3G/4G/LTE data?

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

Questions

 • Wireless Account

2K

2

0

0

Accepted Solution

Official Solution

Have International Day Pass. How do I call UK numbers from within the UK?

I am traveling to the UK & will be using my US phone.  What do I have to dial to get in touch with UK friends?  Do I dial he local UK number only, or do I need to use all the International dialling codes for the UK. I have already signed up for the International Day Pass.

Questions

 • Account Features

1.7K

1

0

0

Accepted Solution

Official Solution

International Data

I have the unlimited monthly prepaid plan. It says that I have international data but it may be slowed to 2G. Is there additional cost for international data roaming or is that included in my plan? Thanks!

Questions

 • Plans & Features

33

1

0

Accepted Solution

Official Solution

Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

 • AT&T Phone Equipment

79

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.