In two separate occasions in Colombia, one with the daily paid service of $10/day and the other with the wireless plan that includes it, the service (call/text) did not work. All settings were correct, per support person. iPhone 12 Pro Settings > Cellular: Cellular data = ON Cellular data

I'm traveling to China next month. I'm just wondering if I can receive calls from the US since there will be business calls. Do I need to activate any package? I'm using an iPhone SE with the $45 plan.

My ancient LG G3 (an old ATT unlocked) phone died, and I need another one. Of course, what I'm finding in the mid-range is that the International versions of the Samsung A50 are the best price out there. An American flavor will  run you at least 100.00 more, and probably come with a tone of bloatwar

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

I don’t have a international plan but I do have an iPhone and so does someone I know but He lives in the UK. How could I text him through iMessage with out it charging me on my AT&T and him on his O2-UK.

Hi Team, I am travelling to India for 4 months. And I want to receive the text message while I am there, What are the plans do I have? I am currently a prepaid customer, but if required I can switch to Postpaid. Thanks Parikh

I will be traveling abroad in the next couple months. I use Outlook 2007 on my laptop. I pick up my mail from my personal domain but send from my ATT mail server. I have it setup with the Normal outgoing ATT configuration.Outgoing Mail server outbound.att.net and logging on with my account and passw

I purchased the International Travel Add-On, but I am not receiving text messages from the U.S. where my phone is based. If I try to make a call to a US number, the connection can't be made.  I am presently in Japan, and I have checked that the area where I am has coverage: "Off-net voice serv

Hello,I am going to Europe on business for a week.  I am going to get the $40 passport via AT&T for international coverage while away.  Unlimited texts is pretty cool and I understand that only pertains to customers who have unlimited domestic texts and also AT&T to AT&T customers only.  In addition

Hi guysI have att SIM and now i'm in Iran,when i'm inserting my sim in unlocked iPhone it tells me No Service,I called the International Support of att and they told me ur SIM is activated,but I don't remember that I have enabled roaming before leaving US or not,is it possible for No Service issue?T

Hi all, When I search online, all I find is just recieving text messages when abroad. That is NOT what I am looking for. Im in US, just wanted to make sure, if my bank in europe can send me a verification code on my prepaid line or not. Currently they were not able to but I was wondering if the

I have a US prepaid sim and it's not working in the Philippines. It's not able to connect to the local network and I have no service at all. Troubleshooting steps I did: 1. Reset network settings 2. turn on and off airplane mode 3. rebooted phone 4. Removed sim and inserted it back 5. Reached

What is the best way to find out the status on an order I submitted? It is for the AT&T International Day Pass service.

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

As an expat living outside of the US for nearly 10 years, I've used and loved having AT&T PREPAID service. It easily allowed me to switch SIM cards and instantly have phone service when traveling back to the US. When aboard I would always keep my plan set to $2 per day (a pay per use plan). Thi

Hello, got a prepaid device. I already activated the device in my destination, got a plan here and also bought the roaming pack (Internatinal travel) but I still have no coverage. What should I do to activate it? Did I miss a step?

One has to believe that the subject is intentionally ignored but all I want is to be able to recieve sms on my U.S. phone when I am out of the U.S. I don´t need to make calls, receive calls or send messages. JUST RECIEVE SMS messages. I have a prepaid plan. My phone does not appear to be receivin

Hi, if I purchase a prepaid number, can I still use it abroad?

I will be traveling to Canada in Septemeber and I want to make sure I wil still be able to us my phone when I get there.  Is Canada considered a roaming or international charge?  Should I notify AT&T of my travel plans?  I'm only traveling for five days.