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International Call/Text - South America - NO SERVICE

In two separate occasions in Colombia, one with the daily paid service of $10/day and the other with the wireless plan that includes it, the service (call/text) did not work. All settings were correct, per support person. iPhone 12 Pro Settings > Cellular: Cellular data = ON Cellular data

Questions

 • Wireless Account

88

4

0

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Can GoPhone receive calls from the US in China

I'm traveling to China next month. I'm just wondering if I can receive calls from the US since there will be business calls. Do I need to activate any package? I'm using an iPhone SE with the $45 plan.

Questions

 • Data & Messaging Features, Internet Tethering

1.4K

3

0

0

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Net10 and an International Samsung A50 (A505F/DS) phone - will it work?

My ancient LG G3 (an old ATT unlocked) phone died, and I need another one. Of course, what I'm finding in the mid-range is that the International versions of the Samsung A50 are the best price out there. An American flavor will  run you at least 100.00 more, and probably come with a tone of bloatwar

Questions

 • Samsung

1.2K

4

0

0

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Any AT&T fees for hitting 802.11u "AT&T Wi-Fi Passpoint" enabled international hotspots?

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

Questions

 • Network Coverage

4.6K

2

0

0

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

Questions

 • Account Features

269

2

0

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Texting the UK

I don’t have a international plan but I do have an iPhone and so does someone I know but He lives in the UK. How could I text him through iMessage with out it charging me on my AT&T and him on his O2-UK.

Questions

 • Data & Messaging Features, Internet Tethering

2.8K

1

0

0

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Travelling to India and want to receive text message

Hi Team, I am travelling to India for 4 months. And I want to receive the text message while I am there, What are the plans do I have? I am currently a prepaid customer, but if required I can switch to Postpaid. Thanks Parikh

Questions

 • Plans & Features

531

1

0

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Sending Mail while in Europe

I will be traveling abroad in the next couple months. I use Outlook 2007 on my laptop. I pick up my mail from my personal domain but send from my ATT mail server. I have it setup with the Normal outgoing ATT configuration.Outgoing Mail server outbound.att.net and logging on with my account and passw

Questions

 • AT&T Internet Security

617

2

0

0

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International Travel Add-On not working

I purchased the International Travel Add-On, but I am not receiving text messages from the U.S. where my phone is based. If I try to make a call to a US number, the connection can't be made.  I am presently in Japan, and I have checked that the area where I am has coverage: "Off-net voice serv

Questions

 • Plans & Features

375

3

0

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Suggestions for international travel

Hello,I am going to Europe on business for a week.  I am going to get the $40 passport via AT&T for international coverage while away.  Unlimited texts is pretty cool and I understand that only pertains to customers who have unlimited domestic texts and also AT&T to AT&T customers only.  In addition

Questions

 • Account Features

6.1K

8

0

0

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AT&T No service issue in IRAN(RighTEL)

Hi guysI have att SIM and now i'm in Iran,when i'm inserting my sim in unlocked iPhone it tells me No Service,I called the International Support of att and they told me ur SIM is activated,but I don't remember that I have enabled roaming before leaving US or not,is it possible for No Service issue?T

Questions

 • More AT&T PREPAID Discussions

2K

11

0

0

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Can I recieve SMS messages with prepaid ATT, from other countries? (I am in US and sender is in Europe)

Hi all, When I search online, all I find is just recieving text messages when abroad. That is NOT what I am looking for. Im in US, just wanted to make sure, if my bank in europe can send me a verification code on my prepaid line or not. Currently they were not able to but I was wondering if the

Questions

 • Plans & Features

59

2

0

Accepted Solution

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International Roaming not working

I have a US prepaid sim and it's not working in the Philippines. It's not able to connect to the local network and I have no service at all. Troubleshooting steps I did: 1. Reset network settings 2. turn on and off airplane mode 3. rebooted phone 4. Removed sim and inserted it back 5. Reached

Questions

 • Account & Usage

348

4

0

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How to check for status on my International Day Pass order?

What is the best way to find out the status on an order I submitted? It is for the AT&T International Day Pass service.

Questions

 • Account Features

481

6

0

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BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

Questions

 • Wireless Billing

1.4K

12

0

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Have all pay per use plans been discontinued?

As an expat living outside of the US for nearly 10 years, I've used and loved having AT&T PREPAID service. It easily allowed me to switch SIM cards and instantly have phone service when traveling back to the US. When aboard I would always keep my plan set to $2 per day (a pay per use plan). Thi

Questions

 • Plans & Features

344

6

0

Accepted Solution

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Problems to activate roaming on my prepaid

Hello, got a prepaid device. I already activated the device in my destination, got a plan here and also bought the roaming pack (Internatinal travel) but I still have no coverage. What should I do to activate it? Did I miss a step?

Questions

 • Plans & Features

58

6

0

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Official Solution

Receiving text while outside of the U.S.

One has to believe that the subject is intentionally ignored but all I want is to be able to recieve sms on my U.S. phone when I am out of the U.S. I don´t need to make calls, receive calls or send messages. JUST RECIEVE SMS messages. I have a prepaid plan. My phone does not appear to be receivin

Questions

 • Plans & Features

272

2

0

Accepted Solution

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Can prepaid number be used abroad?

Hi, if I purchase a prepaid number, can I still use it abroad?

Questions

 • Data & Messaging Features, Internet Tethering

1K

4

0

0

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Taking a trip from the USA to Canada...What do I need to do?

I will be traveling to Canada in Septemeber and I want to make sure I wil still be able to us my phone when I get there.  Is Canada considered a roaming or international charge?  Should I notify AT&T of my travel plans?  I'm only traveling for five days.

Questions

 • Wireless Account

11.4K

1

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