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Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

Questions

 • More AT&T PREPAID Discussions

2.4K

2

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0

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Phone roaming in Sierra Leone, Africa?

My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day.  That's fine with me....but he also gets texts from Africell &

Questions

 • Wireless Billing

157

5

0

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Official Solution

Passport vs International Day Pass

I am trying to figure out how best to compare these 2 options: Passport vs International Day Pass Not even sure if the Passport plan still even exists as I can't seem to find it listed on the AT&T site. Going to Italy and trying to finalize what to do on the trip. Thanks!

Questions

 • Network Coverage

1.9K

6

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GoPhone usage in the UK

I have just arrived in the UK, and due to the hectic nature of my travel so far I forgot to set up my GoPhone for use in the UK before leaving the US. I cannot call any of the help lines AT&T offers on my $45 monthly GoPhone plan, so I am currently quite stuck. Is it possible to have calling from th

Questions

 • Phone & Device Upgrades

1.4K

1

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Sending Mail while in Europe

I will be traveling abroad in the next couple months. I use Outlook 2007 on my laptop. I pick up my mail from my personal domain but send from my ATT mail server. I have it setup with the Normal outgoing ATT configuration.Outgoing Mail server outbound.att.net and logging on with my account and passw

Questions

 • AT&T Internet Security

600

2

0

0

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Note 4 Update From Turkey

Hi,I bought my At&T Samsung note 4 in US last year and now I am using it in my country (Turkey )I tried to update android version 5.0 however it always interrupted. How can I solve this issue?

Questions

 • Samsung

902

1

0

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Need to chat with customer service from Scotland - or call with WhatsApp - any tips?

My son cancelled his account before I could transfer to my own account or port my number to another provider. I would rather stay with AT&T on my own account.  But now that he's cancelled his account, I can't login to chat.  AND, I'm currently in the UK, so can't just call customer se

Questions

 • Wireless Account

80

3

0

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Can't Unlock my iPhone its carrier locked

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

Questions

 • Apple

169

3

0

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Call forwarding while in Canada

We'll be in Canada for a few days next week and my AT&T iPhone 7 plan does not include roaming to Canada (don't want unlimited as I lose hotspot).  I have a backup phone with TMobile, and that DOES include free call/text/data while in Canada.  Both phones are in the same local area code. If I forwar

Questions

 • Account Features

1.2K

1

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Net10 and an International Samsung A50 (A505F/DS) phone - will it work?

My ancient LG G3 (an old ATT unlocked) phone died, and I need another one. Of course, what I'm finding in the mid-range is that the International versions of the Samsung A50 are the best price out there. An American flavor will  run you at least 100.00 more, and probably come with a tone of bloatwar

Questions

 • Samsung

1.1K

4

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Suggestions for international travel

Hello,I am going to Europe on business for a week.  I am going to get the $40 passport via AT&T for international coverage while away.  Unlimited texts is pretty cool and I understand that only pertains to customers who have unlimited domestic texts and also AT&T to AT&T customers only.  In addition

Questions

 • Account Features

6.1K

8

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0

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How to check for status on my International Day Pass order?

What is the best way to find out the status on an order I submitted? It is for the AT&T International Day Pass service.

Questions

 • Account Features

53

6

0

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International Roaming not working

I have a US prepaid sim and it's not working in the Philippines. It's not able to connect to the local network and I have no service at all. Troubleshooting steps I did: 1. Reset network settings 2. turn on and off airplane mode 3. rebooted phone 4. Removed sim and inserted it back 5. Reached

Questions

 • Account & Usage

77

4

0

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

Questions

 • Account Features

205

2

0

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BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

Questions

 • Wireless Billing

1.3K

12

0

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Unable to message internationally on prepaid plan

I have a prepaid mobile plan which is supposed to include unlimited international messaging but at the moment I am unable to text internationally, even when ensuring I use the correct country codes. I am an exchange student from the UK and I signed up to this plan when I moved to America so I could

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

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0

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Stop data transfers by APPs

I'm going on vacation out of the country and want to stop background data transfers from my APPs because of the cost.  We have the IPhone 6Plus and IPhone X.  What setting do I need to turn off?

Questions

 • Apple

414

1

0

0

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AT&T No service issue in IRAN(RighTEL)

Hi guysI have att SIM and now i'm in Iran,when i'm inserting my sim in unlocked iPhone it tells me No Service,I called the International Support of att and they told me ur SIM is activated,but I don't remember that I have enabled roaming before leaving US or not,is it possible for No Service issue?T

Questions

 • More AT&T PREPAID Discussions

2K

11

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Any AT&T fees for hitting 802.11u "AT&T Wi-Fi Passpoint" enabled international hotspots?

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

Questions

 • Network Coverage

4.5K

2

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0

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Have all pay per use plans been discontinued?

As an expat living outside of the US for nearly 10 years, I've used and loved having AT&T PREPAID service. It easily allowed me to switch SIM cards and instantly have phone service when traveling back to the US. When aboard I would always keep my plan set to $2 per day (a pay per use plan). Thi

Questions

 • Plans & Features

91

4

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