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How do I turn off the autofill function for area codes?

When I attempt to call a friend in New Zealand, my AT&T Samsung Galaxy A32 5G automatically places a +1 in front of the phone number and I cannot complete the call. +1 is the international dialing area code for the United States, so it makes sense for the 99.9% of calls I make domestically. But

Questions

 • Samsung

87

1

0

Network speed in Germany

I am going to travel to Germany and I will most likely use the $10 per day option if and when I need some data usage.Has anyone experience what kind of a data connection I can expect in Northern Germany, e.g. Hamburg, Berlin? Will I get 3G or 4G with an AT&T SIM card and service available from like

Questions

 • Network Coverage

215

2

0

0

Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

 • Data & Messaging Features, Internet Tethering

28

1

0

Receiving text messages while abroad

I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade

Questions

 • Plans & Features

64

1

0

Dispute on over charging customers

Last month I enrolled with International calling service which I had requested for 1 month only but the concerning customer service executive who activated my service ignored or deliberately put the service as monthly service. This is not the first time I am having issues/disputes, it is just getti

Questions

 • Online Account Access

49

1

0

Add line to iPhone

I would like to add a new line to my iPhone for just a month with a physical SIM. I want to share my iPhone with family traveling to Europe, but I need to keep my phone number while they are gone. Is it possible to purchase a new SIM with a different number for just a month and connect it to my ex

Questions

 • Account Features

65

1

International Messages not Being Delivered

[Re-posting as a THIRD TIME because AT&T marked my second post as "Private", now without any notice or solution.] [Re-posting because AT&T marked my previous post as "Private" with a stated intention of contacting me to solve the problem, yet they have failed to call me when it has f

Questions

 • Data & Messaging Features, Internet Tethering

537

27

Currently have International day pass for a Google pixel 3a xl that's a BYOD phone but cannot connect to at&t overseas, PLEASE HELP

Hello, Could someone please assist me in figuring out why my husband's phone is not able to connect to an at&t service while overseas.  He's currently in Ireland but eventually will be somewhere else but really need to be able to connect to service so he can call and text me.  What d

Questions

 • Network Coverage

147

4

0

No warning texts received for International Overage

25+ year customer with AT&T, but very disappointed with this.  My wife received no warning about her data usage during a layover in UAE, and thinking her International Plan was in effect had no idea that $250 in data roaming charges had occurred -- that is until she arrived back in the US and only t

Questions

 • Wireless Billing

509

6

0

0

Charged $500+ for an unintended international call

Hello, I am reaching out for help because I feel like leaving AT&T after this horrible experience after being an AT&T customer for over 20+ years. This is what happened:  I went on a cruise out of the country from Apr 17- Apr 24, 2022 (from New York City to Bermuda and back) On the

Questions

 • Wireless Billing

94

5

Can’t log onto account or call at&t because have no service

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

Questions

 • Network Coverage

150

10

0

Unlimited International Texting fees?

I recently switched to the $25/month GoPhone Plan which includes 250 minutes of nationwide calls, unlimited nationwide messaging, and unlimited international texting. I'll be taking an extended vacation soon and have a question about the international texting. The plan details says unlimited free te

Questions

 • Data & Messaging Features, Internet Tethering

11.4K

5

0

0

moto 8 g power- no mobile data

got a moto 8g power few months ago. everything worked marvelously... until i gave att my new imei#.. was trying to do a hotspot, so called 611 and gave them the new imei, only to be told afterwards that my current plan doesnt allow. ever since then, i cant use mobile data or send pics. have exhauste

Questions

 • Other Phones & Devices

594

1

0

Domestic Data Won't Work after Returning to US

I had my international and domestic data suspended by ATT during a trip to Nicaragua due to overusage. Once back in the United States, the domestic data no longer works on the phone.  We have unlimited domestic data.  We called ATT to have the data reinstated.  Still doesn't work.&nb

Questions

 • Apple

155

1

0

How to reset myAT&T password or PIN code while outside the U.S. ?

Currently located in China, I have a prepaid wireless plan with AT&T, but I can't login to my account now. I tried to call their customer service hotline but no options for human customer representative. My ultimate goal is to cancel my AudoPay and possibly request a refund for April.

Questions

 • Account & Usage

77

1

0

Unlock Request Denied - Traveling Abroad With No Service Despite Using Network for 2 Years

I purchased my iPhone outright from AT&T in June 2020. I am in India for one week and purchased two roaming packages ($35 roaming package and $10 day pass) but neither work. I submitted an unlock request for my device and it was denied saying I haven't been on the AT&T network for 6 months.

Questions

 • Apple

51

7

0

international Passport NOT AVAILABLE ANYMORE

I have been a loyal customer for over 20 years, and I will be leaving AT&T as soon as I can. That you got rid of your International Passport plans shows me that you're not interested in keeping customers. If I'm traveling overseas, you expect me to pay $300 extra for a month of service? That's r

Questions

 • Network Coverage

699

7

0

Receive SMS texts internationally

I would like to receive text messages in major cities in Asia (all covered areas) for several months a year. I don't need to send messages, I don't need to receive or make phone calls, and I don't need to use data. What is the least costly way to do this? Do I need to postpaid plan?

Questions

 • Data & Messaging Features, Internet Tethering

2.3K

16

0

Cannot receive international calls

Hello, I have been on At&t prepaid for years and for the past year or two I cannot receive international calls. I have tried various prepaid plans, talked with customer support, they said I should be good to receive international calls, and yet I haven't been able to resolve this. It would

Questions

 • More AT&T PREPAID Discussions

167

7

0

Travelling to asia, want to make calls to USA, what add ons should I get?

I'm travelling to Japan in a week, I want to be able to make calls to America while there what add ons should I get?

Questions

 • Plans & Features

31

1

0

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