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I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.
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• Samsung
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I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?
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• Data & Messaging Features, Internet Tethering
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I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have
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• Account & Usage
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I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
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• More AT&T PREPAID Discussions
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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• More AT&T PREPAID Discussions
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I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?
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• Data & Messaging Features, Internet Tethering
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Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??
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• Data & Messaging Features, Internet Tethering
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Hi. Before I left for my trip I purchased the international plan for $30 where I was to recieve unlimited texts and photo sharing. I also was to revive 120mb of data and $1 a minute calling. This worked well in Toronto and in Germany but when I got to Croatia i received a text that this country was
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• Wireless Account
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Can an ATT iPhone SE 2020 be used in S. Korea? The ATT website specifically notes that for S. Korean and Japan, a phone must use 2100 MHz, but does not specify GSM or UMTS/HSPA. According to the data the iPhone SE 2020 only lists 2100 Mhz for UMTS but not GSM.
Questions
• Apple
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I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.
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• Device Features
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I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?
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• Data & Messaging Features, Internet Tethering
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Hi AT&T,I am scheduled to do a long term higher education degree in Canada.Can I use my AT&T Value Plus Plan in Canada for extended periods of time (1-2 years)?
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• Wireless Account
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We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places
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• Account Features
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I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network
Questions
• Apple
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I just spoke with someone on customer service, and I want to verify what I think I heard. I have a prepaid plan, and I will be traveling to Great Britain. While I am in Great Britain, can I still use my phone to call home to the United States and text United States numbers without being charged? He
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• Account Features
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Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one. I only have one account and the link doesnt work. I really need service and I'm already in Iceland. I cannot call any service number because I do not have ce
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• Plans & Features
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My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day. That's fine with me....but he also gets texts from Africell &
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• Wireless Billing
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Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats. We go to Mexico about once a year. With our previous carrier, we c
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• Account Features
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When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe
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• Apple
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Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V
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• Network Coverage