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Passport Gold Pros, Cons, Gotchas?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Questions

 • Account Features

2.6K

3

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Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

Questions

 • More AT&T PREPAID Discussions

2.4K

2

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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Questions

 • More AT&T PREPAID Discussions

75

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0

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Using prepaid plan internationally

I just spoke with someone on customer service, and I want to verify what I think I heard. I have a prepaid plan, and I will be traveling to Great Britain. While I am in Great Britain, can I still use my phone to call home to the United States and text United States numbers without being charged? He

Questions

 • Account Features

216

3

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iPhone Se 2020 use in S. Korea

Can an ATT iPhone SE 2020 be used in S. Korea? The ATT website specifically notes that for S. Korean and Japan, a phone must use 2100 MHz, but does not specify GSM or UMTS/HSPA.  According to the data the iPhone SE 2020 only lists 2100 Mhz for UMTS but not GSM.

Questions

 • Apple

49

3

0

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screen display not working

I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.

Questions

 • Samsung

1.4K

4

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Outside US without access to my AT&T account but need to pay bills and retain number

Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and

Questions

 • More AT&T PREPAID Discussions

26

2

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AT&T Value Plus Plan - Extended use in Canada

Hi AT&T,I am scheduled to do a long term higher education degree in Canada.Can I use my AT&T Value Plus Plan in Canada for extended periods of time (1-2 years)?

Questions

 • Wireless Account

35

1

0

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Traveling with iPhone to Mexico

Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

Questions

 • Account Features

206.8K

7

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

1

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Passport

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

Questions

 • Data & Messaging Features, Internet Tethering

7.4K

3

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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

68

1

0

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Passport International plan

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

1

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iPhone13Pro eSIM: Can I have another SIM for a 2nd number?

When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe

Questions

 • Apple

183

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International Day Pass and Extended Trip to England (5 weeks)

Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the

Questions

 • Wireless Billing

68

3

0

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Data Roaming with Unlimited Premium Plan

We are traveling to Costa Rica and subscribe to the Unlimited Premium Plan which includes unlimited phone, text and data. What is the proper setting for cellular data roaming (on or off)? We do not want to get charged any unexpected fees. Thanks, Jim

Questions

 • Data & Messaging Features, Internet Tethering

116

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International Plan

Hi. Before I left for my trip I purchased the international plan for $30 where I was to recieve unlimited texts and photo sharing. I also was to revive 120mb of data and $1 a minute calling. This worked well in Toronto and in Germany but when I got to Croatia i received a text that this country was

Questions

 • Wireless Account

2.4K

1

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Cannot activate International Day Pass

I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?

Questions

 • Data & Messaging Features, Internet Tethering

354

8

0

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Traveling in Canada

While in Canada am I able to choose the provider/carrier I'm using (Telus, Bell, or Rogers)? If not, how is the provider selected when multiple are available in the same location?

Questions

 • More AT&T PREPAID Discussions

212

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

Questions

 • Device Features

607

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