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Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

Questions

 • More AT&T PREPAID Discussions

2.4K

2

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Passport International plan

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

Questions

 • Data & Messaging Features, Internet Tethering

1.6K

1

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Outside US without access to my AT&T account but need to pay bills and retain number

Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and

Questions

 • More AT&T PREPAID Discussions

24

2

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Phone roaming in Sierra Leone, Africa?

My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day.  That's fine with me....but he also gets texts from Africell &

Questions

 • Wireless Billing

136

5

0

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iPhone Se 2020 use in S. Korea

Can an ATT iPhone SE 2020 be used in S. Korea? The ATT website specifically notes that for S. Korean and Japan, a phone must use 2100 MHz, but does not specify GSM or UMTS/HSPA.  According to the data the iPhone SE 2020 only lists 2100 Mhz for UMTS but not GSM.

Questions

 • Apple

40

3

0

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screen display not working

I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.

Questions

 • Samsung

1.4K

4

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International Day Pass and Extended Trip to England (5 weeks)

Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the

Questions

 • Wireless Billing

54

3

0

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Using prepaid plan internationally

I just spoke with someone on customer service, and I want to verify what I think I heard. I have a prepaid plan, and I will be traveling to Great Britain. While I am in Great Britain, can I still use my phone to call home to the United States and text United States numbers without being charged? He

Questions

 • Account Features

210

3

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AT&T prepaid working in India

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

Questions

 • Network Coverage

102

1

0

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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

62

1

0

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

1

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Passport Gold Pros, Cons, Gotchas?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Questions

 • Account Features

2.6K

3

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Passport

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

Questions

 • Data & Messaging Features, Internet Tethering

7.4K

3

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iPhone13Pro eSIM: Can I have another SIM for a 2nd number?

When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe

Questions

 • Apple

166

14

0

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International Plan

Hi. Before I left for my trip I purchased the international plan for $30 where I was to recieve unlimited texts and photo sharing. I also was to revive 120mb of data and $1 a minute calling. This worked well in Toronto and in Germany but when I got to Croatia i received a text that this country was

Questions

 • Wireless Account

2.4K

1

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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Questions

 • More AT&T PREPAID Discussions

70

4

0

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Traveling in Canada

While in Canada am I able to choose the provider/carrier I'm using (Telus, Bell, or Rogers)? If not, how is the provider selected when multiple are available in the same location?

Questions

 • More AT&T PREPAID Discussions

118

6

0

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

Questions

 • Device Features

514

2

0

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Passport vs International Day Pass

I am trying to figure out how best to compare these 2 options: Passport vs International Day Pass Not even sure if the Passport plan still even exists as I can't seem to find it listed on the AT&T site. Going to Italy and trying to finalize what to do on the trip. Thanks!

Questions

 • Network Coverage

707

6

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Cannot activate International Day Pass

I need to active the International Day pass, and the link on the product page asked me to login. However, after logging into my AT&T account, there's no such an option. Would anyone please tell me where I can find it?

Questions

 • Data & Messaging Features, Internet Tethering

343

8

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