I've got a new install for 5 rooms of U-verse TV, U450 programming and DVR plus upgrade from Max Pro to Max Turbo on my internet scheduled for late next week. I have a DirecTV system that's being replaced with this, so all 5 rooms have co-ax run for that and each room has at least two RJ45 jacks tie

I currently have Cox Communications (cable/coax) for internet where I have a splitter going to two modems with two networks--one for my work modem which my company is paying for the service and the other modem is for my residential use. Separate routers are connected to each modem providing connect

The ATT cable installer Installed the cable for my neighbor right over the my garage and yard. Right over where I was going to install a hot tub next year . How do we get them to move it.  I have been in automated voice (Edited per community guidelines) all morning.

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

I scheduled an appointment for fiber hook up today for my condo in an MDU and when the installer came he told me that fiber had been laid to the building but the units had not been hooked up yet. They installed fiber to the building about 4 years ago and I've been waiting to switch over since then.

On Tuesday March 22 ATT came to bury the fiber in my yard.. The yard was trenched and then the installer had issues getting under the sidewalk. The installer left cones and said they would be back the next day to complete the process. On Thursday I saw the ATT truck collect the cones from my yard an

Hello Support, I recently updated my phone with the latest update. However, I still do not have the text reaction feature. My wife has a S22+ and it also does not have that feature too. I noticed other S22 from other carriers have it. May you assist? Thank you. - Linh

I purchased my phone from AT&T Saturday, but it says my first installment payment is pending. Why is that?

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Anyone know a direct number or email for complaints. Still do not have internet service and all I get is the standard “we are working on it” since 4/29.  

My fiance & I have been existing at&t customers. I've had their phone plan for YEARS. we just got internet with them 7 months ago and just the other day we had to do an emergency move out of our old apartment & into a new one & into a new town & the new place didn't have at&t

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

I would like to move our wall-mounted AT&T box to another room - 10 feet from it's curent position. Is this possible and how much does it cost to have a technician move it?

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

There is a 7.5ft utility easement in my back yard. I am having a pool built, so the guys came out and flagged all the utility lines in the easement. The pool will be going right up to the 7.5ft easement. AT&T has placed a fiber optic cable at 8ft, which is .5ft over the easement and will cause a

What are the requirements, specifically the conduit, required to run ATT fiber from the telephone pole to the house?

I'm HOA President for our community and the 13 homes are all eager to sign up for service, as AT&T just announced availability in the community next to us. The fiber runs all around our community, but AT&T didn't run it down our street because it's a private road.  Is there anyway to r

Hey there - We just bought a new build house and I have an ATT box in my yard. The numbers on the box are L484, 13, D. I know the neighbors on my road have ATT service. How do I get this pulled to my house? I am willing to PAY for this to be pulled to my house. I would even be willing to pay for a d

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s