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How am I supposed to get internet worth a crap if AT&T has monopolized this area?

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

Questions

 • AT&T Internet Account

88

1

0

Closed

Fiber service request

I wonder why the ATT Fiber is not available in Windward southside.   I have talked to lots of my neighbors and we all want this service.  This time of working from home and doing everything on the internet is so much needed. It is also available in all the communities around us, includin

Questions

 • AT&T Fiber Ordering

66

2

0

Underground install of ATT fiber requirements

What are the requirements, specifically the conduit, required to run ATT fiber from the telephone pole to the house?

Questions

 • AT&T Fiber Installation

146

1

0

Belkin -Battery Backup Unit Rev B

My system is outdated ARRIS NVG 510 and Belkin ... the battery is beeping, time to replace, what is the current set up? Thanks

Questions

 • AT&T Internet Equipment

183

1

0

Visual Voicemail Samsung galaxy s10e (AT&T branded SM-G970U)

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Questions

 • Device Features

201

3

Trouble Activating Digital Life Z-Wave Devices

I just bought a house that is fully loaded with all of the Digital Life hardware. When the tech came out for "installation" he said I would need to buy all new Z-Wave hardware (switches, thermostat, locks & water senors) because AT&T didn't unpair the hardware from the old controller. Has anyone els

Questions

 • Device Troubleshooting

564

4

0

0

use coax wire for internet

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

Questions

 • AT&T Internet Installation

43

1

0

Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

 • AT&T Phone Equipment

63

1

0

Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

Questions

 • Apple

74

2

0

Fiber optic in my neighborhood

Fiber optic is in my neighborhood, but not to 5-6 houses. How do I get it to my house and the other homes? We are so close the boxes. Thank you.

Questions

 • AT&T Fiber Installation

85

1

0

broadband blinking red during installation

I am attempting to install my new equipment (BGW210 Gateway) and have followed the instructions on the smart home management app. However, the broadband light blinks red during the activation and then the activation fails. The Power and PON lights on the at&t box are green, and the data li

Questions

 • AT&T Fiber Installation

88

1

0

New Construction - Underground Conduit - Tennessee

I am building a new house in a rural area, and would like to have AT&T run an underground line from their existing pole at the front of the property to the new house. This is needed for telephone service. I have been unable to get any technical assistance by calling. Is there anyone at AT&T

Questions

 • AT&T Phone Installation

71

2

0

Fiber 100 Setup with personal router

Hello, My fiber 100 mbps is going to be setup soon, and I opted to use my own modem/router. However, I don't know what to buy that will ensure an easy install with fiber (this is my first time). Does any one have some simple instructions and specs for a modem/router necessary to handle fiber?

Questions

 • AT&T Fiber Equipment

117

5

0

Can I pull another wire through my existing conduit?

I have an existing conduit running underground along my driveway. I am interested in using that same conduit for a fiber-optic wire in addition to the phone wire. Is that forbidden?

Questions

 • AT&T Phone Installation

259

4

0

Complete partial/started Fiber Bury process in yard

On Tuesday March 22 ATT came to bury the fiber in my yard.. The yard was trenched and then the installer had issues getting under the sidewalk. The installer left cones and said they would be back the next day to complete the process. On Thursday I saw the ATT truck collect the cones from my yard an

Questions

 • AT&T Fiber Installation

104

1

0

Missed Installation Date

I contacted AT&T about purchasing the fiber internet product on Wednesday, September 27. Both myself and the representative agreed that Saturday, September 30, would be the installation date. While waiting for the technician to arrive for installation, I received an email at 11:48 a.m. on Saturday m

Questions

 • AT&T Fiber Installation

359

1

0

0

Complaint about deceptive practices

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

Questions

 • AT&T Internet Account

162

1

0

Adding another account to the same address.

I moved here a few months ago and I've been thinking on setting up service. There's apparently another user in this address and I don't know who they are. I was wondering if there's a 'how to' on setting up another account and service in the same address. What steps should I follow to do so?

Questions

 • AT&T Fiber Ordering

92

1

0

Installation Service (Technician Missing the Appointment Issues)

I had no one show up for my installation today. I called an hour before the appointment to confirm a technician would show up because I know this never goes how you want it and the lady (Leah - they refuse to give last names) told me that I was good to go. Fast forward to 15 minutes after my 2-hour

Questions

 • U-verse TV Equipment

1.8K

4

0

Fiber bury service

we switched to ATT fiber internet on 5/28/22. On the day it was installed the service technician said the utilities would be marked and someone would be in contact within a couple days and it would be buried within a week.  No one ever reached out, so a week after the installation I called to

Questions

 • AT&T Fiber Installation

94

2

0

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