
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
How to use Star Codes ***Some features may not be available in all areas or with some types of service. Some features require a monthly subscription to the service or may incur a usage fee. Feature Description Turn On Turn Off Anonymous Call Rej
Questions
•
AT&T Phone Features
Suddenly my Uverse router has started taking over as my primary DNS Server. I've done everything I can to stop it. I effectively gave it a single IP to assign... which is assigned to a static device. Wired connections work, my on home network DHCP server responds and assigns addresses and DNS se
Questions
•
AT&T Internet Equipment
I paid $275 to AT&T upon installation of internet and home phone services, the additional $150 was for our equipment rental and I was ensured that we would be given this deposit back at the end of our service if we did not damage any of the equipment.After moving, we could no longer could use AT&T.
Questions
•
AT&T Internet Equipment
A man appeared at my home without invitation or reason, claiming to be from AT&T. Hindsight 20/20, I should've called the police but I thought, "hey, I'll just call AT&T and verify that someone was sent out here." The problem is that this was a Saturday and I couldn't get anyone on the phone. Rat
Questions
•
AT&T Internet Equipment
Have the 5S, about 30 days after i received it, I thought on several occasions the phone was stuck. I called , ( November of 2013 , again in Dec.) Anyway, i had to keep resetting. Did it work? no , but i did this over and over. What now I am finding out is others have the same thing. I have to hold
Questions
•
Apple
I've had ATT voice mail on my land line for at least a decade. Today, for the first time, I can't access voice mail because my "password does not match the home phone number". I have never changed the password. Tried to contact ATT but they have no one available to help today (Sunday). Does anyone h
Questions
•
AT&T Phone Features
I'm tired of getting calls from a person named Michelle at the number, 661-***-****, who, every time she calls me, tries to sell me, first, a lottery ticket, and, then, diabetes medical-care equipment. I have told her repeatedly that I don't even have diabetes. Therefore, I want to keep her from cal
Questions
•
Device Features
I was a bit surprised when I moved recently that my new home, with fiber to the home, is limited to 24 megabit internet, but the old house, on a really long, copper loop, with pair bonding, can get the power tier? That seems borderline nonsensical. What gives?
Questions
•
AT&T Internet Features
I have two phones on my plan. My Mom's Phone does not get ANY phone coverage at her house or her neighborhood. I am highly considering going to Verizon. I have called several times and I have also used AT&T's app to report the BAD coverage. There has not been any changes in months. While at hom
Questions
•
Network Coverage
I have an AT&T Home Base model number Z700A. There is a "Maximum Wi-Fi Devices" limit of 10 Wifi IP addresses which are assigned by the DHCP server running on the device. However, I have 20 or more wireless devices, and quite often there are more than 10 devices needing active connections at the sam
Questions
•
AT&T Internet Equipment