I've had this problem since the end of July and have spent hours on the phone with both AT&T and HBOMax support only to get nowhere. AT&T tells me to call HBO, HBO tells me to call AT&T. The last phone call I had with AT&T support was over an hour and ended with the AT&T Rep tell

I have not changed wireless plans and I am unable to login to Max as I have been. I keep getting the can’t verify subscription error. Anyone else having this issue?

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

HBO and AT&T can't seem to link our accounts together. we should be getting free HBO Max and 5 calls later and a manager escalation number and still no resolution. Anyone else have this issue?

We never been able to connect to Max despite notices that our account provides access 

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I have recently upgraded phones on 2 of my lines and now HBO MAX is stating i no longer have access. i have tried to do a support chat however the canned messages are getting me no where. the forums show there are several other customers with the same issues. Please help. thank you

Hi:I have an AT&T wireless unlimited data account for my cell phone, and Comcast / Xfinity TV.Is there a way to get HBO Go or some other HBO plan free on my iPhone and if so, how? (I've seen some past questions like this, but am confused.)Thank you!

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

My internet stopped working, so I had to have someone come out and fix the issue. After they fixed the issue, they also changed my internet subscription and hbo max. So after I tries a few agents to explain that my service had been changed without my knowledge and not my doing. The internet was cha

I am considering canceling my AT&T fiber internet but would like to keep my HBO Max account. What is the best way to do that? I assume I can cancel and then just get a new HBO Max subscription but I would like to keep the current account (with all of our settings already in place, etc.) if possi

I received an email from AT&T, with my plan I have access to HBO. How? I dont have U-verse or Direct TV. I tried with AT&T and Direct TV and HBO customer services, nobody couldn't help me.

I'm having issues activating HBO after upgrading my wireless service to the elite unlimited package that includes HBO. When I go to select my provider I select AT&T Wireless / Watch TV I get the error message: We’re having trouble verifying your access to HBO GO with your TV provider.Sorry, we can

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

I have HBO as part of my Uverse TV package. When I try to activate HBOGo, I get the following error: It appears that your AT&T U-verse subscription does not include HBO. HBO GO is available free to AT&T U-verse customers who subscribe to HBO. If you believe that you received this message in error,

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

Is it only video on demand only? I don't see it explained anywhere or why it is charged less that full HBO. This is an option shown on the account page for adding Uverse TV services. I saw it when adding the HD tier recently.

I have been with ATT for years. During that tile I have spoken to countless representatives, supervisors, and managers. I was a little “tense” this morning when I called. To tell you the truth, I was going to cancel my service. Since November of 2021, I have been paying for services that I had not b

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g