ATT internet fiber 1000 plan says I have HBO Max. I tried signing in by selecting provider ATT. After successful ATT sign-in, HBO Max site says it can't verify and it looks like I don't have HBO Max. Following ATT FAQ, tried clearing Edge browser data from all time. Re-attempted sign-in to HBO Max,

I have ATT wireless unlimited plus and DIRECTV. I upgraded my wireless plan to unlimited plus a couple of days ago.Does HBO just appear on my TV or do I need to Subscribe then Activate? thanks Mike

In the last week, I can no longer access HBO Max. I should be getting this service as part of my wireless unlimited plan. When I went to the AT&T store, they said it appears I have access, and the rep said he also has this plan and can still access HBO Max, but he said he couldn't help. I haven'

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Is it possible for ATT to look into my account? I am able to see the WATCH HBO button but it all it does is redirect me to the hbo max website and when I try to login via ATT, it says cannot verify your subscription.

Hello. Several months ago I cancelled an AT&T wireless service (Unlimited Home Phone and Internet) that I originally used to get HBO Max. I still have the Unlimited Elite Wireless plan for mobile phone service, and should still be eligible for HBO Max. Ever since the original service was cance

I am trying to log in with my At&t account and it keeps taking me in circles. It will log in but take me to the subscription page to pick a plan. From reading, it seems I should have access to the middle tier plan. Do I need to do something differently?

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

Please explain to me what sddv means. I know that it is just a code for billing. But what do the letters stand for? What is the acronym?

When you have Unlimited Elite (or the Unlimited Plus plan that used to be sold), it is marketed as getting "Free HBO Max." Does this only mean you get the HBO Max app for free, or does it mean it is free on your DirecTV (traditional) receivers at home, or U-verse, etc?  My DirecTV bill is char

I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "

Under settings on HBO Max it says: Your HBO Max subscription through AT&T has expired. I have logged out of all devices from the HBO setting page, cleared caches and browsers, and I still don't have access to AT&T when I should. The AT&T store said they would fix it after trying in stor

I have ATT Plus plan and I just found out that you can get HBO Max through ATT without having to pay. However, I got an error message when I attempted to create an HBO Max account through the "subscribe through my TV provider" option. After signing in with my login information, I got an error messag

I have been with ATT for years. During that tile I have spoken to countless representatives, supervisors, and managers. I was a little “tense” this morning when I called. To tell you the truth, I was going to cancel my service. Since November of 2021, I have been paying for services that I had not b

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Which app do I need and how do I activate HBO to watch.

I've been having an issue for months now trying to log in to my DirecTV Now/HBO account that I set up with my AT&T Unlimited Choice plan in 2016 or 2017. It seems like I lost access somehow at some point? My current plan says I should still have DirecTV Now and HBO so why did I suddenly lose acc

Upgraded my plan several months ago to include a premium channel, but every time I try choose HBO I can't get past the https://attwatchtv.com/verify page where I'm suppose to text a random word to 2884. I send the text and nothing ever happens. Tried calling support a few months ago, was on the phon

When I try to watch HBO movies from the uverse site, I get a message that says "missing registration token."   When I go to HBOGo and try to sign in, it says HBO isn't on on account.  It is.   Help please?   [edited for privacy-please do not post personal information]