My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I received an email from AT&T, with my plan I have access to HBO. How? I dont have U-verse or Direct TV. I tried with AT&T and Direct TV and HBO customer services, nobody couldn't help me.

I have HBO as part of my Uverse TV package. When I try to activate HBOGo, I get the following error: It appears that your AT&T U-verse subscription does not include HBO. HBO GO is available free to AT&T U-verse customers who subscribe to HBO. If you believe that you received this message in error,

On Tuesday, June 16, 2020, I received a text message from AT&T at 7535 stating: AT&T Free Msg: Great news! As a valued AT&T Signature customer, your plan has been upgraded to Unlimited Elite at no additional cost. Your new plan has free HBO Max, 30GB of mobile hotspot per line, HD stre

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

I have had DirecTV with HBO for years so I am eligible for HBOMAX.  I had access to HBO Max for a few days, but then combined my bill to one ATT Bill.  Since that time I can no longer log onto HBOMAX - "Subscription Cannot Be Verified" comes up on each device.  I have spent 5+ hours on  the phone an

So they are showing Game of Thrones marathon soon on HBO. So the When I search the series, it shows all episodes and all seasons as upcoming but when I record the series,only the first episode shows up in the upcoming recording list. I can manually record each episode but I don't want to do that. I

I have a Business Unlimited Elite plan. I was told that I would get HBO Max subscription with this plan.  I have tried repeatedly to log in to HBO Max using my AT&T log in data and I get a message saying that my subscription needs to be activated on the AT&T website.  I have looke

This has to be as infuriating as it gets for me. I'm stuck housesitting for a week and am apparently not allowed access to my HBOGo subscription because the internet I am using to access said subscription happens to be in a household that also uses ATT but doesn't have HBO, as everytime I attempt to

Is anyone else having a problem with HBOMAX? I have the Unlimited plan that has it included.  Has worked no problem up until about a few days ago.  Wondering if it's a just me thing or everyone.  Thanks

HBO Max was working over the weekend, but now it's as if I've never activated it. BUT, when I click on activate I get this error: "It's not you, it's us...  Hmm … looks like you signed in with a different email address. Be sure to use the one that’s linked to your HBO Max account. Not

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

Under settings on HBO Max it says: Your HBO Max subscription through AT&T has expired. I have logged out of all devices from the HBO setting page, cleared caches and browsers, and I still don't have access to AT&T when I should. The AT&T store said they would fix it after trying in stor

I have ATT wireless unlimited plus and DIRECTV. I upgraded my wireless plan to unlimited plus a couple of days ago.Does HBO just appear on my TV or do I need to Subscribe then Activate? thanks Mike

I'm having issues activating HBO after upgrading my wireless service to the elite unlimited package that includes HBO. When I go to select my provider I select AT&T Wireless / Watch TV I get the error message: We’re having trouble verifying your access to HBO GO with your TV provider.Sorry, we can

I get the message, "We need to verify your subscription.” And “Here are some things to try: Follow these detailed steps to confirm if your plan is eligible and take action to get HBO Max™. Explore the HBO Max™ sign-in FAQ"   I get this message when I try to watch HBO Max on my iPhone or on m

I had ATT Unlimited Elite which came with free HBOMax. However, it no longer works and when I log into HBOMax it says my subscription through ATT has expired. I know that ATT no longer offers their Unlimited Elite plan or any sort of free HBOMax with new wireless plans; however, I was told that I sh

Hello. Several months ago I cancelled an AT&T wireless service (Unlimited Home Phone and Internet) that I originally used to get HBO Max. I still have the Unlimited Elite Wireless plan for mobile phone service, and should still be eligible for HBO Max. Ever since the original service was cance

I have ATT UVerse Internet 1000 MBPS for more than a year now. When they launched HBO Max, I was able to successfully get started on HBO Max and was watching it for about a month. All of a Sudden, it stopped working. When I go to HBO Max App on my TV or the HBO Max website in my PC, I see a message