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HBO Max Rebrand

Hello, I have the AT&T Unlimited Elite plan with HBO Max included, since HBO is rebranding is there any word on what is going to be happening to the subscriptions provided by AT&T? I would be very sad to lose this service as I use it quite often.

Questions

 • Watching HBO Max

30

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Cannot activate HBOMax even though it is included with my Internet 1000

I cannot activate HBOMax even though it is included with my Internet 1000. I have been using internet 1000 with HBO max for a few years. Last week, the HBOMax site shows that my subscription has expired even though MyAT&T shows an active subscription. I checked with AT&T Billing, and my HBOM

Questions

 • AT&T Fiber Account

159

19

0

HBO Go says I'm not subscribed and I am!

I have had HBO on my Uverse account for years, and I've been using the HBO GO app on my tv as well.  When I try to go to my HBO GO app on my tv today, it is now saying I don't have HBO on my Uverse, which, i most certainly do.  I have seen other people post about this before, but having been able to

Questions

 • Watching U-verse TV

2.1K

1

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just adding HBO to u-verse account

I have U200. I just want to add HBO and not upgrade the package I have. Very happy with U200 and don't want to pay more but just for HBO. Is that possible?

Questions

 • Watching U-verse TV

18.6K

6

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Can not log into HBOMax - says subscription is expired.

I've had this problem since the end of July and have spent hours on the phone with both AT&T and HBOMax support only to get nowhere. AT&T tells me to call HBO, HBO tells me to call AT&T. The last phone call I had with AT&T support was over an hour and ended with the AT&T Rep tell

Questions

 • HBO Max Login & Installation

210

3

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Free HBO with AT&T unlimited wireless and Comcast / Xfinity TV

Hi:I have an AT&T wireless unlimited data account for my cell phone, and Comcast / Xfinity TV.Is there a way to get HBO Go or some other HBO plan free on my iPhone and if so, how? (I've seen some past questions like this, but am confused.)Thank you!

Questions

 • Account Features

1.3K

1

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HBO for Life not working with HBO MAX

So back when I contracted AT&T it included an “HBO for Life”. I always maintained by AT&T account, but ever since HBO changed to HBO Max I am unable to access HBO in any device. I already spent 8+ hours on the phone and AT&T and HBO Max just keep transferring me between them, and none of

Questions

 • Wireless Account

77

1

0

HBO Max "Can't Verify Your Subscription"

I have AT&T Fiber Internet 1000, and I began subscribing in November 2021. I tried to activate my HBO Max account last week when I got a flier in the mail reminding me that access is included in my internet subscription, and it specifically mentions that I hadn't yet activated the account. I hav

Questions

 • HBO Max Login & Installation

53

1

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ATT Unlimited plus and HBO ?

I have ATT wireless unlimited plus and DIRECTV. I upgraded my wireless plan to unlimited plus a couple of days ago.Does HBO just appear on my TV or do I need to Subscribe then Activate? thanks Mike

Questions

 • 2017

23

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

58

1

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HBO Access

I received an email from AT&T, with my plan I have access to HBO. How? I dont have U-verse or Direct TV. I tried with AT&T and Direct TV and HBO customer services, nobody couldn't help me.

Questions

 • Account Features

228

1

0

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HBO Free Credit - Unlimited Plus Mobile Plan - AT&T U-verse

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

Questions

 • U-verse TV Account

213

0

0

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HBO Max

I have a Business Unlimited Elite plan. I was told that I would get HBO Max subscription with this plan.  I have tried repeatedly to log in to HBO Max using my AT&T log in data and I get a message saying that my subscription needs to be activated on the AT&T website.  I have looke

Questions

 • Wireless Account

71

1

0

What is HBO on going compared to HBO regular subscription?

Is it only video on demand only? I don't see it explained anywhere or why it is charged less that full HBO. This is an option shown on the account page for adding Uverse TV services. I saw it when adding the HD tier recently.

Questions

 • U-verse TV Account

368

4

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HBO Max can't verify sign-in even after clearing browser data

ATT internet fiber 1000 plan says I have HBO Max. I tried signing in by selecting provider ATT. After successful ATT sign-in, HBO Max site says it can't verify and it looks like I don't have HBO Max. Following ATT FAQ, tried clearing Edge browser data from all time. Re-attempted sign-in to HBO Max,

Questions

 • AT&T Fiber Account

108

14

HBOMAX: No Access - "Cannot Verify Subscription"

I have had DirecTV with HBO for years so I am eligible for HBOMAX.  I had access to HBO Max for a few days, but then combined my bill to one ATT Bill.  Since that time I can no longer log onto HBOMAX - "Subscription Cannot Be Verified" comes up on each device.  I have spent 5+ hours on  the phone an

Questions

 • HBO Max Login & Installation

65

0

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HBO Go activation says my subscription does not include HBO

I have HBO as part of my Uverse TV package. When I try to activate HBOGo, I get the following error: It appears that your AT&T U-verse subscription does not include HBO. HBO GO is available free to AT&T U-verse customers who subscribe to HBO. If you believe that you received this message in error,

Questions

 • U-verse TV Account

541

1

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HBO Max Subscription Expired (another one)

Hello. Several months ago I cancelled an AT&T wireless service (Unlimited Home Phone and Internet) that I originally used to get HBO Max. I still have the Unlimited Elite Wireless plan for mobile phone service, and should still be eligible for HBO Max. Ever since the original service was cance

Questions

 • HBO Max Login & Installation

142

1

0

HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Questions

 • Account Features

165

14

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Can't set up HBO Max Account

I have been unable to set up an account for HBO Max. I tried to do it from myAT&T and every time I get a "It's not you, it's us; We can't get your account ready right now. Give it some time and try again." message. This has been happening for days. I even tried switching from Unlimited Plus to Unlim

Questions

 • HBO Max Login & Installation

689

2

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