I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Hello, I have two wireless AT&T Unlimited phone accounts, and have been successfully streaming HBO Go (using the old DirecTV Now connection) for at least a year. Today, I attempted to set up a new streaming player (a Roku Premiere + unit, like all my others) on a new TV, and when I went to "activat

I'm supposed to have access to hbo max on this plan, but after following all the guides and tutorials, I'm unable to get it working. I bought this sim card a week back. How to get this to work?

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

I've read around and it seems like quite a few people have had the same problem as me. When i first signed up for my ATT Unlimited Plus plan in 2017, It said it came with HBO as well. Even today, it says the plan includes HBO. I was able to access HBO for quite a few months after initially signing u

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

I accidentally made my friend's HBO Max service provider my att wireless account. I wanted to unlink it and make my own HBO Max account for my family to use but cannot find a way to unlink the service provider on either end. I have looked through a lot of forums going through both HBO and att and th

I have Google Fi as my cellular carrier and 3 devices. For those not familiar with Google Fi - they include a "Protect your online activity" option within their settings. That enables the Fi VPN. I had it turned on all devices and HBO Max used to work just fine. Today I noticed that it no longe

Hello, I have received an email from AT&T instructing me I have HBO Max with my wireless plan. Where I have tried to log in several times unsuccessfully trying to link my AT&T account to the HBO Max. So I decided to call AT&T where the guy acted Like I was Faking the email. When I legiti

How can AT&T send out a notification that your have free HBO Max and then turn around and say that you don’t? Why send out an offer that you aren’t going to honor? Sounds like fraud?

I have an unlimited AT&T elite account with 9 lines. I created a secondary users for each line but the secondary users are not able to create independent HBO max accounts. When the secondary user tries to login it shows up the homepage from the primary users HBO max account. Is anyone else facin

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

I am trying to login to HBO Go on a new device with my AT&T credentials to use my HBO service that I have been receiving as part of my unlimited service. Everytime I go to login, it says that it is not part of my AT&T watch package. I never signed up for AT&T Watch service, so I am no

One of the reasons I chose the AT&T Unlimited Elite plan was the free HBO. I have tried using the Access HBO link on your support page (https://www.att.com/support/article/wireless/KM1261921/), but that just leads to a page describing your unlimited plans.I have already tried activating at atttvnow.

So, didn't realize until after signing up for AT&T Fiber 1G that HBO Max it's only a 30-day trial. I think it's a little misleading to repeat in the advertising and even after you log into your account and only mentioned on one page that you get HBO Max is only included for a month.  But

After speaking to multiple reps, being transferred several times, even going on Twitter for support, I came across this forum and wow, it seems MANY of you are having the same issue I am having. I cannot sign into any third party app using my U-Verse credentials - it says I'm not authorized. Like yo

I switched to the Unlimited Elite Plan so we could have HBO. I seem to be having the same problem as several others. I cannot get signed on to receive HBO. I get a message that says "Looks like your plan isn't eligible for the HBO benefit." I have tried several of the different solutions I have

I'm trying to activate hob max and I can't seem to figure out how?

I changed my wireless plan to the Elite level about a month and a half ago which includes HBO Max. The day I switched I was able to login into HBO Max and it's been working great until about 4 days ago when everything just stopped working on all my devices including PC, Iphone 12 pro, and TV. 

I have the Unlimited Elite plan, and have been trying on and off for the past 6 months to get access to HBO Max, but just can't get in. It keeps giving me an error.  I have been on support with ATT several times, and they keep bouncing me around on an endless loop. Any ideas?  There is