I have Google Fi as my cellular carrier and 3 devices. For those not familiar with Google Fi - they include a "Protect your online activity" option within their settings. That enables the Fi VPN. I had it turned on all devices and HBO Max used to work just fine. Today I noticed that it no longe

I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Recently I've had trouble with both the computer version and apps for HBO Go and Max Go. Everytime I click sign in or sign up, and I click that my television provider is AT&T, the page refreshes and a bubble appears stating I am not a subscriber to the channel. I tried seeing if this was an issue wi

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

I don't remember my password or my security questions to log in

Same problem as everyone. I can't get to the HBO tile in my AT & T account.  If I attempt to log in using the HBO max it takes me to a Directv log in page.  Had Directv over 3 years ago and stopped it.  I see no linked accounts.  I had HBO max via a paid subscription and can

Hello, When I try to log into HBO Max with my AT&T login it tells me that my subscription through AT&T has expired.  I have an elite wireless plan and it worked just two months ago. 

I have an unlimited AT&T elite account with 9 lines. I created a secondary users for each line but the secondary users are not able to create independent HBO max accounts. When the secondary user tries to login it shows up the homepage from the primary users HBO max account. Is anyone else facin

How can AT&T send out a notification that your have free HBO Max and then turn around and say that you don’t? Why send out an offer that you aren’t going to honor? Sounds like fraud?

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

I only have wireless, but I'm told I have free HBO. How do I take advantage of it?

I’ll be willing to take it out of your hands

How do I do this? Is it HBO or the HBO stuff through DirecTV? Also, do other members of my family need to log on as my, or can they have separate logins?

Originally I was able to follow the steps for the hbo. I factory reset my phone and when I tried to watch hbo again nothing worked. I've gone through the verification process a dozen times and it wont work. I did the phone verification and its asking me to pay extra for direct TV which I don't want.

I've read around and it seems like quite a few people have had the same problem as me. When i first signed up for my ATT Unlimited Plus plan in 2017, It said it came with HBO as well. Even today, it says the plan includes HBO. I was able to access HBO for quite a few months after initially signing u

Hello, I have two wireless AT&T Unlimited phone accounts, and have been successfully streaming HBO Go (using the old DirecTV Now connection) for at least a year. Today, I attempted to set up a new streaming player (a Roku Premiere + unit, like all my others) on a new TV, and when I went to "activat

I'm supposed to have access to hbo max on this plan, but after following all the guides and tutorials, I'm unable to get it working. I bought this sim card a week back. How to get this to work?

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late