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Hello, I have AT&T Unlimited Choice II and as far as I know, this should still come with HBO Max. I haven't changed anything with the account and was able to access HBO Max until yesterday (12/10/2022). I have tried signing out and back in, but nothing seems to work. Any help would be appreci
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Max Login & Installation
AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies. It looks like they may have wi
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Device Features
With the AT&T Unlimited Elite wireless plan, does HBO Max appear on my bill as a charge with a corresponding credit?
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Wireless Billing
How do I do change the HBOMax account from the paid one to the new free one from AT&T fiber promotion?
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AT&T Fiber Equipment
Hello, I have the AT&T internet deal. It comes with HBO Max as an included "free" package. I do not want HBO Max. I cannot for the life of me figure out how to cancel the subscription. I would like to cancel the subscription and reduce my AT&T monthly payment. I followed multiple steps on
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AT&T Internet Features
I can't change the payment method in HBOMax. It keeps referring back to ATT which doesn't have an option to sign up using my current sign in information. How can I keep my current info but change the payment method?
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Max Account & Billing
Hi, I've always had trouble logging into HBO. And now I tried logging into Max and I'm having the same issue. I get an error page telling me they can't verify the subscription. I have the grandfathered iPhone unlimited plan. I can't seem to find any proper information on my att.com account.
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Account Features
Sorry ... know this question has been asked a thousand times, but no amount of community search or googling has led to a clear and non-wiggly answer. I have several teenage family members. I want to give them access to HBO, but not to the main account where they could see billing or activity history
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Account Features
Originally I was able to follow the steps for the hbo. I factory reset my phone and when I tried to watch hbo again nothing worked. I've gone through the verification process a dozen times and it wont work. I did the phone verification and its asking me to pay extra for direct TV which I don't want.
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Account Features
I don't remember my password or my security questions to log in
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Max Login & Installation
So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o
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Wireless Account
Hello, When I try to log into HBO Max with my AT&T login it tells me that my subscription through AT&T has expired. I have an elite wireless plan and it worked just two months ago.
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Max Login & Installation
I’ll be willing to take it out of your hands
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Account Features
Recently I've had trouble with both the computer version and apps for HBO Go and Max Go. Everytime I click sign in or sign up, and I click that my television provider is AT&T, the page refreshes and a bubble appears stating I am not a subscriber to the channel. I tried seeing if this was an issue wi
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Watching U-verse TV
I only have wireless, but I'm told I have free HBO. How do I take advantage of it?
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Account Features
How do I do this? Is it HBO or the HBO stuff through DirecTV? Also, do other members of my family need to log on as my, or can they have separate logins?
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Account Features
I've been an AT&T Fiber 1000 subscriber since December 2021 and am grandfathered into the free HBO Max, but I cannot get the subscription. Whenever I attempt to sign into HBO Max with my AT&T account, it says, "Can't Verify Your Subscription - It looks like your account doesn't have access t
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AT&T Fiber Account
Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late
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Wireless Billing
I have never seen anything like it. Started my subscription with At&t last year, got 3 free months of HBO at the start. I'm not a big fan of HBO, so I cancelled the free-view prior to the end date. However, since that time I am charged EVERY. SINGLE. MONTH. for this service that I do not receive.
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U-verse TV Account
I have Google Fi as my cellular carrier and 3 devices. For those not familiar with Google Fi - they include a "Protect your online activity" option within their settings. That enables the Fi VPN. I had it turned on all devices and HBO Max used to work just fine. Today I noticed that it no longe
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Watching Max