If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Hello, I have an Unlimited Elite Plan and within the past week my sign in credentials for my AT&T Wireless Plan no longer works for HBO Max. I have tried several troubleshooting tips such as deleting and reinstalling app, as well as clearing cache to allow new sign in, however none of this h

I had HBO Max through AT&T up until today, but am now getting a notification saying that the information is no longer able to be verified. Did AT&T discontinue this perk for the unlimited starter plan without warning...?

I ordered AT&T Fiber on May 30th, 2022. There was a promotion offering HBO Max at no extra cost. I have been signed in through my AT&T credentials since then, but I'm still being charged $14.99 by HBO. My AT&T account shows that I have HBO Max. When I click "Start Watching Now" it tak

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max? Need to find out before I subscribe to that plan. The HBO Max list includes a plan called AT&T Unlimited and More Premium℠ Plan, not sure if it's the same.

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

Still trying to find out if we are keeping 4K/ATmos streaming on out AT&T/MAX accounts? Since there are now 3 tiers of MAX Ad-supported Ad-Free (1080P) Ultimate (4K/Atmos) When i log in to my MAX account, it shows (AD-Free)

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

I am on over 2 hours trying to connect with someone in the digital assistance center. My call has been dropped, the phone number I was given is not an active number, and I've been left on the open line with the agent (rather than on hold) and can hear him trying to connect to a disconnected line. I'

When I purchased internet service it came with free access to HBO Max. My account still shows this as valid.  However, since rebranding to Max, I can no longer access it.  I get a message that I no longer have access to this via AT&T.  But my bill and account still shows I have t

Can someone from ATT look into my account and check why I am no longer able to access HBOMAX? Technical support told me it was added for $0 without an expiration date well before the cut off earlier this year in June. I have called several times in the past but no one I get on the phone seems to

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

Did anyone else get these weird automated e-mails? Anyone lose free Max subscription? I get a free Max subscription for having 1 gig internet + legacy U-verse TV (that I pay a small fortune for).  But I got a random e-mail on 8/18/2023 claiming I made a change to my account and I'd be losin

I have the Unlimited Elite plan and have just paid off my phone. My plan includes MAX.  If/When I upgrade my phone but keep my Unlimited Elite plan, will I lose my HBO/Max for life benefit?

Hello everyone,I face problem with HBO Max App & Dolby Digital... Does anyone know how to get Dolby Digital 5.1 sound with the HBO Max app?Due to this, I can't get Dolby Digital on Netflix & Prime Videos. But, none come through as a Dolby digital signal on HBO Max. coomeet Thanks &

Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth

Now HBO Max is rolling out on Roku. If your Roku device hasn't updated to HBO Max yet, please try again later today. If you're experiencing any problems we always recommend restarting the HBO Max application as the first troubleshooting step, Signing out and signing back in, and in some cases re