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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

239

6

0

Accepted Solution

Official Solution

Not even sure where to get help.

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

Questions

 • HBO Max Account & Billing

108

9

0

Accepted Solution

Official Solution

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max?

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max? Need to find out before I subscribe to that plan. The HBO Max list includes a plan called AT&T Unlimited and More Premium℠ Plan, not sure if it's the same.

Questions

 • Data & Messaging Features, Internet Tethering

42

1

0

Accepted Solution

Official Solution

HBO Channels NOT included with DirectTV stream with ATT Unlimited plan??

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Questions

 • HBO Max Account & Billing

68

3

0

Accepted Solution

Official Solution

HBO Max offer is false

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

Questions

 • HBO Max Login & Installation

64

5

0

Official Solution

HBO Max Login Issues with ATT Fiber

Can someone from ATT look into my account and check why I am no longer able to access HBOMAX? Technical support told me it was added for $0 without an expiration date well before the cut off earlier this year in June. I have called several times in the past but no one I get on the phone seems to

Questions

 • AT&T Fiber Account

209

15

Accepted Solution

How to get Dolby Digital 5.1 sound with HBO Max App?

Hello everyone,I face problem with HBO Max App & Dolby Digital... Does anyone know how to get Dolby Digital 5.1 sound with the HBO Max app?Due to this, I can't get Dolby Digital on Netflix & Prime Videos. But, none come through as a Dolby digital signal on HBO Max. coomeet Thanks &

Questions

 • Watching HBO Max

6.6K

2

0

HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

 • Account Features

59

2

0

HBO GO No longer available???

I've spent about a week of various avenues of attempting to revalidate my HBO GO app on my smart TV. No matter what, I cannot get it to work any longer. Obviously, AT&T support is slightly less useful than asking my pet iguana what the problem is, so I figured maybe the internet think tanks could

Questions

 • Account Features

719

3

0

Found an HBO on demand movie that never expires

I noticed that the HBO on demand movie Kiss the Girls (HD) has an expirationdate of 12/31/2099. Upon checking HBO's schedule website the movie is no longerplaying on HBO at all. The SD version of the movie is gone as it should be. Checked and you can still play the movie. Thought it was an amusing m

Questions

 • Watching U-verse TV

213

3

0

0

Free HBO with Unlimited Plus Mobile Plan - Credit Expired?

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

Questions

 • Account Features

392

5

0

0

Cant log on to HBO Max through TV

I have tried multiple times to log on to HBO Max through my tv. I have a Firestick.  I can log in on the computer and through the phone app with my AT&T account, but not the TV.  Can anyone help?

Questions

 • HBO Max Login & Installation

211

2

0

HBO Max Account issues

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again. Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and th

Questions

 • HBO Max Login & Installation

92

1

0

HBO Go Login Issue

Hello, We have recently purchased a U-Verse subscription to HBO. However, when attempting to log into the HBO Go App, we encounter an error stating that HBO Go cannot confirm our subscription. What can be done to allow us to use HBO Go?

Questions

 • U-verse TV Account

369

0

0

0

How long do premium services like HBO take to show up?

I ordered HBO online but it has yet to show up on my receiver, shouldn't this be nearly instant?

Questions

 • Watching U-verse TV

5.8K

6

0

0

HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Questions

 • Watching HBO Max

328

3

0

HBO Max launched on Roku

Now HBO Max is rolling out on Roku. If your Roku device hasn't updated to HBO Max yet, please try again later today. If you're experiencing any problems we always recommend restarting the HBO Max application as the first troubleshooting step, Signing out and signing back in, and in some cases re

Questions

 • Watching HBO Max

43

0

HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

 • Tones, Games, Videos, More...

60

1

0

HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating?

HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating? I do not have any UNLIMITED PLAN into my account, just a Mobile Share...  Thanks in advance

Questions

 • Data & Messaging Features, Internet Tethering

354

1

0

0

HBO Max Expired

I noticed in december that my hbo max through ATT was expired. I have since upgraded to the elite plan but this did not restore access to HBO Max and am getting this message in the HBO Max app "Your subscription through ATT has expired". I have tried resetting passwords, linking accounts, logging in

Questions

 • HBO Max Login & Installation

69

0

0

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