I would like to know if i can transfer my At&t GoPhone service to a tracfone phone... I have the LG L39C ( LG Optimus Dynamic 2 ).

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

I am no longer able to add minutes to my son's iphone. I think it's because I let 90 days go by without adding minutes. How can I add minutes, and if I have to get a new SIMS card, will he be able to keep the same phone number?

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

I am currently in Canada and lost my prepaid sim card during my vacation. Luckily, my brother was on a trip in the US and brought back me a new sim card. However, I need to activate my new sim to my old number but I can't access my account since I forgot my 4 digit prepaid pin. I was told on the pho

Two years ago, I moved from Texas to Wyoming. Prior to the move, I had both my "primary" AT&T Post-Paid phone, and also an AT&T "GoPhone/Pre-Paid" phone that I had used for many years. The Pre-Paid plan that I was on was $25 every 90-days - with "Roll-Over" - and my balance was only decreme

Over a year ago - in March of 2019 - I purchased one month's worth of data as a temporary measure. I did NOT want to turn AutoPay on, but yet it remained on until I noticed I had been paying regularly from then until now. ATT owes me nearly $500 for a service I didn't sign up for and didn't use. In

I have an old Samsung Galaxy 3. AT&T pushed thru an update after I had said no several times.   The phone went into an optimizing loop. I spoke with several AT&T techs and we could not event get to the phone to factory reset.  I thought my phone was backed up  to Goo

Hello, I am a GoPhone customer. I have been trying to unlock my Samsung Galaxy Express (i437P) in the Device Unlock page but it keeps telling me this, "We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06# on your device." I have entered the IMEI

Hi all,I've moved from the US to Europe and changed my post-pay to a pre-pay (GoPhone) contract. Now I'm in Europe (Switzerland), but my phone won't connect to any of the carriers, so I can't make/receive any calls...How can this be fixed? I need to be available on my US number!! Thank you for your

Hi Together,until now the shops, I have been, could not help me. I'm here (in he US) for 2 month and want to have data conection with my iPhone6 after I'll leave the office.In this case I'm searching for a prepaid data card and I don't need text and speech.Is it possible to use this card in my unloc

Can I connect to 2G GSM 1900mhz with my 2G mobile phones in Hawaii yet? Any refarming in Hawaii?  Please let me know.

I want to know how it is that AT&T gets away with ripping off their prepaid wireless customers? They are scamming us, we are supposed to be getting 30 days of service but in reality we are only getting 29. We loose a day each time we refill our service. ..Let's say i added my minutes to my phone on

Hi, I've just noticed that my GoPhone account has somehow refilled up unitl July 2015.  Can you please advise why and how I can get a refund? I want to terminate that account immidiately V

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

Hi, Before I could see that I paid $25 instead of $30 when i set up AUTOPAY but it looks this discount is not there anymore. The discount does not exist anymore? thanks

Over the last few weeks on it, I've seen some info around the net about the rebranding, but none of it had dates so I held off. But it appears the new pricing is live at http://att.com/gophone/ even though the branding seems the same, so I'll mention it anyways.   Even the $30 plan comes wit

My sim card was too big to transfer directly to the new go phone but I was able to activate my account with the new sim/imu"ime?" card already in the new phone, my old phone shows it is now d/c from the service but my new one wont allow for any text or calls, any solutions?