1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p

I use the 45 (40 with refill) dollars/month rate plan for which my credit card was charged on Sunday. Then suddenly as of today, I had no phone service any more! When called 611, was played a message about my balance not being enough (which is not true as both my bank account and the At&T account hi

hi folks,It appears that ATT has recently implemented "unlimited" base (for example) 2.5 gb of data for Go Phone, after which the speed throttles back to 128kb of true unlimited.  Unfortunately, with that, they took away the true metering of the base, thus keeping customers guessing as to their real

need some help please   i live Trinidad and i purchased a at&t gophone from amazon -    i need it unlocked so it can work in my country.   please help -    phone # [edited for privacy – please do not post personal information] phone imei      need it unlocked asap please

I was on the 45 monthly plan and it renews on the 3rd. And I was on the gophone site looking at rate plans and I hit the back button and it changed me to the 60 dollar plan and then I changed if back and now it says I have to pay 45 dollars to activate my my service. But I already payed 45 on the 3r

Dear AT&T,      You recently removed the ability of gophone users to buy messaging packages unless we upgrade to a monthly rate.  We can no longer pay what we need when we need it.  This goes against the very idea of the gophone.  I am currently looking into finding a new prepay provider because of

I have a go phone and i got a new card for it and it didnt work so im wondering why it didnt work ?

I've got this from my uncle, since I already have a gophone #. Will the $45 airtime apply to my existing number, or I must activate a new number for it to qualify?

I'm from England, and I was leaving for my flight back home from America on the 13th of this month (the day of this message). I had got a GoPhone account because I was in school in America from August of last year, and would need a working phone plan in the USA to contact people with. I paid for the

I have an I-phone 6 and I'm on the Pre-paid plan (formerly GoPhone). When I try to text I keep get failure notices.  I added on the 200 messages per month and still have over 100 more messages left.  Messaging seems to only work when I am connected to wi-fi.

I tried logging in to my AT&T prepaid account online but the error message: "The system cannot sign you in at this time. Call 611 for help." came up. I cannot use my phone to call 611 because I am currently overseas. This seems to be a recurring error in the AT&T prepaid accounts over the last sever

I sat on hold for 4 hours and then 6 hours before my pre-paid credits expired. Now that I can get through, I'm being told my $260 plus dollars in credit are gone.  How can I manage my plan if I can't get through?  There were all those great glossy commercials telling me AT&T had my back during the p

I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

I'm trying to Activate a new SIM into my phone

I had this phone on go phone/ ATT Prepaid for a long time now. Recently my prepaid phone got 20 cents several times for no reason. It costs quite a lot on my phone. How should I do to stop unreasonable charges?

Back in 2019 I had a job working for a guy that provided everyone go phones. I only worked there for 3 months because i was in a wreck on the job that paralyzed my right hand and wrist, but now with the virus going on I'm needing UI pretty badly and this guy isnt fighting me tooth and nail for it. H

ATT should be ASHAMED of themselves for ignoring their prepaid customers during this time of crisis in our country! I sat on hold for OVER 94 minutes only to be RUDELY advised that I do not qualify for any relief simply bc I am a prepaid customer! The agent was also for snide in his responses and se

Hello all, Tonight I received an email from AT&T Prepaid letting me know my phone numbers are no longer associated with my account. To add insult to the injury, I cannot even sign in to myATT, because that's been disconnected as well. I hold 2 AT&T Prepaid phone numbers and pre-pay eac

Hi, I am currently out of US and would like to disconnect / suspend my atnt prepaid connection. I am unable to reach customer care and not able to disconnect the services through manage account. I do not want to pay for another month where i will not be using the services. Request help.

Hi there, I have been looking online for a week now for the Iphone 7 to be in stock to purchase outright for 249.99. I have had the prepaid plan through ATT for years now.  Iphone 7 is the only apple upgrade option. Can I order a phone through ATT? I am in need of a device... thoughts??