Hello I'm having trouble moving my GoPhone number to my new wireless plan. I've called and spoken to various representatives, along with going to an At&T retailer. However, noone could really give me suggestions for my current situation.  I purchased an iPhone 7 through the online AT&T store - the p

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal company if we have to buy a $50 card anyways. Each time we try to check the refill card to see if it has

Hello I am living outside of the US and just activated my brand new ATT gophone SIM card. So I have an account and a wireless number but I can't log in to my account to top-up the balance because I can't receive the text message with the one time password. Can anyone tell me how long accounts withou

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

I cant call them, i try to call 611 but it says "emergency calls only." I am behind on payments so that's probably why.Chat isn't avalable for GoPhone customersand They don't have an email related to customor service or at least not one I could find. I'm switching phone providers and I need my carri

We purchased a AT&T prepaid phone but never registered it with AT&T. Instead, we have used it on one of AT&T's MVNOs (H2O Wireless) for a couple of years.  Is it possible to unlock it from AT&T so we can use on it another network, or is 6 months of AT&T service prepaid serv

I'm considering a phone (Android); but I'm unsure if it will work with my SIM card. The one I was using (a Blackberry) with my account is old and went kaput recently.The new phone I am considering is unlocked and is: GSM 850/900/1800/1900Edge: yes4G HSDPA+ 850/1900 or 850/2100 If it is compatible, c

Why is canada not listed as a select country in This List?                                         

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to

[Subject edited for better exposure] I'm wanna to know if if the go phone have roll over minutes and data

Upon taking the SIM card out of my GoPhone, I tried to place it in another one of my AT&T phones. Sadly, this did not work, and it gave me an invalid SIM error message. I've been told that sometimes, the SIM becomes locked to the first IMEI it encounters, but that shouldn't be the case anymore. I'm

Can me the AT&T Gophone community help. I have my pin forgotten and now i need a puk

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

I can't pay my GoPhone bill for at least another 2 weeks. How soon will I lose my number?

Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error

I've bought a gophone zte z992 in 2014 and used it for a month, during a trip to Disney with my only son. After that I went back to Brazil, where I live and never used it since.My son died and I'm trying to recover all the old memories I can find.But I can't remember my PIN code for this phone.I alr