When I signed up for internet and tv back in July, I was told to wait for a gift card for 100 dollars, due to my bundle. I waited for the card, then thought maybe it was added to my bill without my knowledge. To make sure, I asked a customer service rep, who without telling me how he knew the inform

I purchased an IPhone 11 Pro Max on a promo ending Sept 30 stating if you bought online you would get a $300 give card. I purchased it and activated the phone. Ive chatted live online with AT&T three separate times all times told yes the promo shows on my end and i should receive an email soon. Chat

Signed up for 1yr contract fiber internet with supposedly promised $100 Visa gift card.I never received any form of notification (neither email nor regular mail) about claiming the gift cardI was never informed of "120 Days" expiration clause. Now because it's been over 120 days since installing the

SIGNED UP FOR ATT INTERNET AND WAS TOLD I WOULD RECEIVE A GIFT CARD.  WAITED AND WAITED AND FINALLY MADE PHONE CALLS TODAY WHICH TOOK AN ENTIRE DAY TO FINALLY GET A LIVE PERSON ON THE PHONE. I WAS THEN TOLD I HAD PASSED THE 120 DAYS AND THERE IS NOTHING THAT THEY CAN DO TO ISSUE THE GIFT CARD BECAUS

When I signed up a little over a month ago I was promised $450 in gift cards. I have only received $100, what do i need to do so I can get the remaining $350?

Prepaid $50/mo. ($40 w/ AutoPay) 8gb. I have made my first 3 payments well within the first 90 days of activation. Yet i haven't recieved a text with the promo code for my $75 Wal-Mart reward card. Thanks for any help or advice in advance.

I received 2 $100 AT&T gift cards as a birthday present a few months back and I'm having some trouble putting them to use. Both cards are active, have not expired, and have full funds available. These are not Visa promotion cards as far as I know. They straight up say "$100 gift card... Rethink Poss

I certainly haven't, alter more than 6 months. Are other people (who signed up under the same offer last year) still waiting?

Hello! A little less than a year ago my wife and I switched from Verizon to ATT and got an Iphone 5S and a Lumia 1020 on the next plan. We sold our old Iphone 4s's and both received promotional gift cards. I used mine on the first day to purchase cases and such, and the rest went toward my bill. My

I signed up for ATT internet over a month a go.  I have not received any information either email or regular mail on how to claim my $50 gift card and 6 months free of Spotify.  I've also checked the Reward Center and couldn't even log in.  What am I missing here?  Why is this so difficult?  I see n

$75 Walmart Gift Card When will I get my estimated mail date? Been waiting for over two months Confirmation number: CNM2H824A43V9Y Claimed: 12/01/2018 Service requirement met: 11/05/2018

On the 25th of November in 2016 I got a promotional email from ATT where you get a $300 VISA Giftcard after buying a LG G5 on ATTNext.I read in the fine print of the email that it said the account most be in good standing after two billing periods to be eligible and that a gift card would be sent ou

I signed up for internet and was told I would receive a $100 gift card. I have called at least a dozen times I haveI have been told that it was mailed out to me. And then most recently told that I waited too long to get it. What is up with that?

AT&T Rewards Information. Information can also be found here at our AT&T support page.

I was promised a $200 gift card when I signed up for U-verse TV then I was told they didn’t know my account for the gift cards now they are screwing me out of the gift cards AT&T totally is horriable in customer service this is the absolute worst customer service I have ever experienced in my life t

I signed up with promotion from AT&T to sign up for Autopay for $50.00 on January 2016. I have called 2 times every month. Every months is waiting for 30-40 minutes. Agents don't know anything. They ask for email they have no record of previous call/chat its frustrating when will I get my card? its

On 12/8/16 I signed up for auto-pay via an e-mail promotion I got that said after 3 months of good standing in auto-pay I would get a $50 gift card to restaurant.com I have now gone through 4 billing cycles and have not received any information about how to get the gift card. When will I receive the

I ORDERED MY LG G5 PHONE IN DECEMBER. I'VE CALLED SEVERAL DIFFERENT TIMES TO MAKE SURE THAT THIS WAS A REAL PROMO AND I WAS GOING TO RECEIVE MY $300 GIFT CARD. WHEN I CALL ATT NOW NO ONE HAS HEARD OF THE PROMOTION?!?! I CALLED BACK IN THE BEGINNING OF FEB. AND THE PERSON I TALKED TOO STATED THAT I W

AT&T does not follow through with their promotions. I signed up for one in December 2016 and never received the gift card the promotion claimed I'd get. I posted on here and got a response but no follow up with what the person found out. I've gone back and fourth on Twitter with AT&T Cares and no on

I traded my phone in July 21st and the guy helping me could not apply the credits to my new phone. He said he mailed me a accessories gift card that can be used towards my bill for $165. It has been over 2 months and I still have not received the card in the mail and it hasn't been applied to my bil