Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (20)

Relevance

Accepted Solution

Official Solution

PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

 • Apple

94

1

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

237

6

0

VPN Connection

First, I am not trying to activate the VPN within AT&T's equipment. I just need AT&T to allow a device on the inside of my home network to create a VPN connection to a corporate network via the internet.  All of the specifics of the connection will be handled by the Cisco/Meraki cloud,

Questions

 • AT&T Internet Equipment

180

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

55

2

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

90

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Register device

I have a DIRECTV HR54 and an IPhone 6s Plus. I can't get my iPhone registered so I can watch my shows in the playlist. I'm at home and on the same network as my DVR. I get an error code 212.

Questions

 • Apple

210

1

0

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

32

0

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Security

36

0

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

54

1

0

Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

 • AT&T Internet Equipment

495

2

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

729

1

0

DeepState

3 days ago on 01/13/20 my Directv DVR kept resting (I have Pictures & recently I've had some serious issues with the law {DeepState})ATT did a diagnostic test on the DVR and found no issues except that it wasn't connect to WiFi (internet). I don't like keeping it connected to the internet for securi

Questions

 • AT&T Internet Security

113

1

0

INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

 • AT&T Internet Plans

31

1

0

Re: RC71 Remote Stopped Functioning in RF Mode

I have the same remote and the same problem, but doing a reset of the genie didnt work for me. I have also tried all the resetting and reprograming steps too.

Questions

 • 2017

119

0

0

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

54

0

0

Router Ethernet lights

All ethernet lights are green exceptionalities the connection to my Genie DVR.  This one is orange.   Is there a problem here?

Questions

 • AT&T Fiber Equipment

137

4

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

331

3

0

Re: Upgrading to Genie

Thanks. If I understand correctly I can replace the HRxx with Genie and keep the other HRxx and for all other TVs I only need the mini receiver. Does the Genie require more than one coax from outside?

Questions

 • 2016

36

0

0

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

225

10

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.