On my current scheduled bill it is including a $150 for a non returned gateway, but I have only ever had 1 gateway.   I moved locations at some point this year and requested a transfer by calling AT&T.  I was told to bring my old gateway and that I would be sent a box of cords and the guy who was se

I don't see any way to set up 5GHz WiFi access through the subject RG. The WiFi settings page shows only 2.4 GHz radio.  Attached is screenshot of setup page;   Is there a place in setup somewhere where 5GHz has to be enabled?  

We currently use a Fixed Wireless product provided by our electric co-op (GVEC). The service is great but slow (10 meg max). I have a 3 router ASUS AiMesh network that now works flawlessly. I want to change to AT&T's Fixed Wireless product, but I understand the AT&T gateway router is a required part

Hello, hopefully this is the right area for this question. I'm having AT&T Fixed Wireless Internet installed this weekend and was wondering about the Gateway/Router. Could I use my own router/gateway? If so what's compatible with the service? Thanks!

Uverse Gateway resets multiple times per day.  This causes my VPN to reset, disrupting work.I replaced the Belkin battery in the UPS device since it indicated red, but now green, gateway seems to reset 4-6 times per day at random.I tried the Fix tool behind att.com and it fails in both IE and Firefo

Yesterday 1/23/19 , I got 2 letters from AT&T stating I need to return 2 modems/gateways with serial numbers ,that were never installed ,or even shipped to address, while on phone and chat  with  AT&T ,agent states IGNORE those letters ,because they were generated AUTOMATICALLY , problem with that i

Hi all, I'm having trouble getting AT&T to remove the $7/month high speed equipment fee on the router that I own. I originally signed up for U-Verse in 2011, back when they required customers to purchase their gateways.  I purchased a 3600HGV and everything was fine for about 4 years (no $7 per mont

I'm trying to connect an iHome to my wireless. I've discovered that the iHome is 802.11 g/n compatible and my Uverse router, a Pace 3801 HGV can only be set to b, g or b/g. The iHome tech support suggested a firmware update for the gateway. It doesn't appear to be an option. I am able to get the iho

Hi, could At&t consider allowing replacing the arris bgw210-700 with a customer-owned router/gateway. The condition would be: If you replace the ATT provided gateway there will be absolutely no support by ATT. Att Support will only respond if the arris router is in place. A lot of us who opted for A

I've used AT&T internet in the past at my house.  I've been using Comcast for the last couple of years and I'm thinking about switching back to AT&T.Is there a way to get AT&T internet without using the AT&T "Gateway"? I have my own Motorola cable modem and Linksys Router.Thanks...

Since my firmware was recently updated over the weekend I now have 5268ac showing up in the device list as active on the 5GHz band. 5268ac has it's own IP address and in the SSID column it shows ? for SSID. Is this normal? Why is the RG model number now showing up as a connected device with it's own

Problem & DetailsMy router repeatedly resets itself intermittently for unknown reasons.-It can happen at any time of day-It happens more frequently between 12 am and 4 am.-It seems to happen more than usual specifically when playing Call of Duty, and hardly ever happens when watching Hulu or Netflix

GATEWAY 5268AC comes with a DEAD USB PORT. Very disappointed that ATT disables the USB port. I was trying to get away from the 3rd party router and use the ATT equipment and continue to make my printer and external harddrive WIFI accessible. However, ATT for some stupid reason has their USB port dis

I have an NVG599 and I'm trying to access it at 192.168.1.254 but when I try to access it on my wired PC it gives me a "can't reach this page error" in both chrome and edge on windows 10. If I try to access it on my iPhone over the wifi, it works fine. I've tried resetting the gateway and rebooting

I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about

Is the device he put in the ONT circuit or a gateway? It seems to be a circuit acting more or less as a bridge and simply passing off the internet to whatever you plug into it but I'm trying to figure out the best practice for setting this up. If I have 2 segregated sub-networks behind it, should I

We have the Internet 50 plan, which works fine if you are sitting in the living room. I am going to begin working from home and really need to boost the signal to the other side of the house. I'm looking into a mesh network for better coverage upstairs and downstairs. As I research this I'm trying t

This problem just started happening around this past Sunday. Was watching Netflix on a PS4 hard wired connected to the network. My girlfriend using a notebook connected over wireless started to upload a bunch of photos to Dropbox. At that moment the Netflix quality dropped. The PS4's internet connec

How does AT&T recommend securing the network behind a uverse gateway. (A better password on the gateway is not an acceptable answer)The firmware that is currently installed is garbage IMHO, with little to no features for security, IDS or IPS features.How does one setup Geo blocks for incoming connec

Has anyone else noticed that Microsoft's Edge browser no longer works to display the Arris BGW210-700 web interface, as of the 1.8.18 firmware update?  Almost seems as if the gateway (GW) firmware guys fixed one problem, only to introduce another.  The workaround I've found is to use another browser