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I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

Questions

74

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Galaxy S6 data connection off and on once switching to unlimited plan.

Ok so I was on the family shared data plan 30GB for over a year with this same phone.  I got it in May 2015.  I never had any unusual data conneciton problems. Fast forward to about a month or so ago...my father calls At&t and combines our Directv bill with At&T and switches to the family unlimited

Questions

549

12

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phone i bought in usa from att now says it was bought out of usa

i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this

Questions

43

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Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

Questions

846

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WHAT IS TAKING AT&T SO LONG TO RELEASE THE MARSHMALLOW UPDATE FOR S6 EDGE+?

I am at wits end. First AT&T loads all their garbage on to my phone and doesn't allow me to delete it, then they troll online through their chat service and tell people to expect a release on 3/14. Now, nearly a week later, we have still gotten NOTHING. I will NEVER buy another carrier-controlled ph

Questions

362

1

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Software update with out wifi

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

Questions

27

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Car mode in lollipop?

Will car mode be restored when the galaxy s5 is updated with lollipop? It is a very useful function that worked wonderfully on my old s3. I just recently upgraded to the s5 to find out that it is missing a function that my old phone did perfectly well. At this point it is more of a hinderance for me

Questions

1.3K

3

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WHEN IS 5.1.1 COMING FOR THE NOTE 4??

AT&T is soooo slow with updates I need to know when 5.1.1 is coming out for my Note 4. AT&T is also slow giving 5.1.1 to the S6 and they are the last carrier in the US to do it. I always get the same answer, "we have no information on when 5.1.1 is coming out". This is the only bad thing about havin

Questions

434

1

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Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

440

2

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Samsung Galaxy A52 bought from Amazon Spain but blocked by AT&T

I bought a Samsung Galaxy A52 from Amazon Spain and unfortunately found out that it is blocked by AT&T. What can I do? Thanks

Questions

25

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Order Status still says IN PROGRESS after 5 days.

I ordered my Samsung smart watch on 12/2 at 7:59 PM I was told my phone would be delivered on 12/6 at the latest and yet here we are on 12/6 and my order status still says in progress.... Why is this a constant problem? This is very frustrating because the money is taken immediately and my credit is

Questions

106

1

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Galaxy S5 data not working

I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.

Questions

871

2

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Advance messaging not working.

Since the last up date in October, my samsung galaxy s9+ and wifes s8+ doesn't  show send, recieve, or read when texting. We have checked the setting for advance messaging. Restarted our phones. Clear the cache and data. Deleted all text messages. Need help cuase this is a pain.

Questions

344

3

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HotSpot

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

Questions

21

1

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My s7 edge will not update!

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

Questions

416

1

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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

84

1

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I need my service working!!! Interrupted update

I need this issue fixed I'm paying for months of data and not being able to use it!!!!!!!!

Questions

38

1

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Urgent

I applied online but the submission never went through and it took money from my bank

Questions

42

1

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Disappointed with Galaxy Note I (ICS GPS and Bluetooth Sync Issues)

A big feature for this big phone was using it as a GPS. It worked great! That is until the ICS update that AT&T alerted me to use.Now the GPS is broken, unreliable, unusable.It just doesn't get a lock. The phone can get my general location by other means, cell towers, wifi, but to actually start nav

Questions

1.1K

1

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Full bars with no signal happening more often?

I have noticed much worse network connectivity for the past 3-4 weeks (in Seattle and Mercer Island, WA). I often have full bars and the "5G e" [rolls eyes] icon, but I am completely offline. This happens in areas where I usually have pretty good service (at work downtown, and walking around my neig

Questions

2.6K

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