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Device "forgot" my phone number, IMEI out of the blue, can't make calls etc.

I have a Samsung Galaxy Note 3(Model number SAMSUNG-SM-N900A)Build number LRX21V.N900AUCUEOC2Android version 5.0on AT&T... I've had it over 6 months it worked completely fine then today someone tells me they're calling me and it goes right to voicemail. I notice I can't dial out either. Upon looking

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485

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Galaxy S6 data connection off and on once switching to unlimited plan.

Ok so I was on the family shared data plan 30GB for over a year with this same phone.  I got it in May 2015.  I never had any unusual data conneciton problems. Fast forward to about a month or so ago...my father calls At&t and combines our Directv bill with At&T and switches to the family unlimited

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530

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WHAT IS TAKING AT&T SO LONG TO RELEASE THE MARSHMALLOW UPDATE FOR S6 EDGE+?

I am at wits end. First AT&T loads all their garbage on to my phone and doesn't allow me to delete it, then they troll online through their chat service and tell people to expect a release on 3/14. Now, nearly a week later, we have still gotten NOTHING. I will NEVER buy another carrier-controlled ph

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358

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Galaxy S5 data not working

I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.

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868

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WHEN IS 5.1.1 COMING FOR THE NOTE 4??

AT&T is soooo slow with updates I need to know when 5.1.1 is coming out for my Note 4. AT&T is also slow giving 5.1.1 to the S6 and they are the last carrier in the US to do it. I always get the same answer, "we have no information on when 5.1.1 is coming out". This is the only bad thing about havin

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430

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Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

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837

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Disappointed with Galaxy Note I (ICS GPS and Bluetooth Sync Issues)

A big feature for this big phone was using it as a GPS. It worked great! That is until the ICS update that AT&T alerted me to use.Now the GPS is broken, unreliable, unusable.It just doesn't get a lock. The phone can get my general location by other means, cell towers, wifi, but to actually start nav

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1.1K

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Network Unlock code incorrect

Own a Galaxy Note 4 device. Applied for the network unlock code that is approved, and upon inputting it into the phone have gotten "incorrect code" twice. Anyway to resolve this issue?

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154

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Poor signal strength indoors...

Hi, I've been an ATT customer for many years (cellular one, cingular, att).  I have a Samsung S9 plus and I live in the Mobile, AL area.  I am a doctor and I work in many different buildings and hospitals and I have zero to poor signal in most buildings.  Others with ATT don't seem to have the same

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488

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Text Messages disappeared Samsung Galaxy S7 Edge

Just received a message and noticed ALL other messages were gone. I did not delete them. They were there this AM.Help, please.

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256

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Samsung Galaxy A52 bought from Amazon Spain but blocked by AT&T

I bought a Samsung Galaxy A52 from Amazon Spain and unfortunately found out that it is blocked by AT&T. What can I do? Thanks

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12

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Full bars with no signal happening more often?

I have noticed much worse network connectivity for the past 3-4 weeks (in Seattle and Mercer Island, WA). I often have full bars and the "5G e" [rolls eyes] icon, but I am completely offline. This happens in areas where I usually have pretty good service (at work downtown, and walking around my neig

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2.6K

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XCover Pro - System Upgrade yesterday broke Contacts Sync to other apps

Yesterday morning (12-11-2021) AT&T pushed out an Android system upgrade to my XCover Pro. Since that update yesterday morning it has completely broken the ability of my phone to sync contacts from my work email app.  If I look under settings, accounts, I can see the app is syncing contact

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74

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How to turn off the Garbage 5g

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

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26

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Deactivate new phone to go back to using old one

I got a galaxy s5 active back in late August of last year on a 2 year contract, but I'm at my breaking point of missing apple/imessage etc. In an ideal world I'd buy an iphone 6, but since the etf would make that a bit out of my price range (note: not interested in at&t next) I'm considering simply

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500

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Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

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80

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A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

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73

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Galaxy A12 Camera Specifications

Galaxy A12 Camera lists the phone as being 48mp.. I count only 16 megapixel... am I missing something?

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92

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AT&T Tech Help Needed Updating Samsung SM-G870A (S5 Active)

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

Questions

209

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missing returned package

having same issue. go in for a good deal, receive the "better" updated phone, turn in my perfectly good phone.  take to the drop off location with Fed Ex, now all of a sudden, no record with anyone.  Store, At&t, USPS, Fed Ex, no one.  And now after 15 years of being a Customer,

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28

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