having same issue. go in for a good deal, receive the "better" updated phone, turn in my perfectly good phone.  take to the drop off location with Fed Ex, now all of a sudden, no record with anyone.  Store, At&t, USPS, Fed Ex, no one.  And now after 15 years of being a Customer,

I have a Samsung Galaxy Note 3(Model number SAMSUNG-SM-N900A)Build number LRX21V.N900AUCUEOC2Android version 5.0on AT&T... I've had it over 6 months it worked completely fine then today someone tells me they're calling me and it goes right to voicemail. I notice I can't dial out either. Upon looking

Own a Galaxy Note 4 device. Applied for the network unlock code that is approved, and upon inputting it into the phone have gotten "incorrect code" twice. Anyway to resolve this issue?

I recently ordered the galaxy smart watch. The order process went great, however the processing of the order itself is proving to be ignorant. I got the order confirmation which still says in progress. If I call the number for the order status however it says that my order is complete. So, I cal

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I am at wits end. First AT&T loads all their garbage on to my phone and doesn't allow me to delete it, then they troll online through their chat service and tell people to expect a release on 3/14. Now, nearly a week later, we have still gotten NOTHING. I will NEVER buy another carrier-controlled ph

Strangest thing just happened to me... On my Samsung Galaxy S4 Mini, the lock screen PIN doesn't work. I've been using the same PIN multiple times daily for 7 months now and have never changed it. But this morning I wake up, try to go into my phone, and it keeps saying Incorrect PIN. (What the heck?

The past few days I have been getting odd spam texts that will show up on top of apps, almost like a system message. But they don't show up in my text messages at all. This is what it will look like: Has anyone else encountered this, and if so, did a factory reset solve the issue?

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9

Samsung Galaxy Note 2 only shows the brand and logo when turned on RIGHT after I did the AT&T software update a few days ago. I've tried resetting using the volume up, home, and lock button. I've tried hooking it up to the computer and the computer can't see it. Ive replaced the battery. I've tried

Yesterday morning (12-11-2021) AT&T pushed out an Android system upgrade to my XCover Pro. Since that update yesterday morning it has completely broken the ability of my phone to sync contacts from my work email app.  If I look under settings, accounts, I can see the app is syncing contact

I have noticed much worse network connectivity for the past 3-4 weeks (in Seattle and Mercer Island, WA). I often have full bars and the "5G e" [rolls eyes] icon, but I am completely offline. This happens in areas where I usually have pretty good service (at work downtown, and walking around my neig

Greetings.. My AT&T Galaxy S10+ is unlocked. I received the code to unlock it. Then the unlocked AT&T S10+ is able to read my Indonesian SIM card which works fine in my other device (Samsung A03). Meaning the network compatibility and Sim Card are working fine. My problem is that the

Hello,I am currently working in China and would like to purchase a Samsung Note 4 to use while I am here.  I will be returning to the U.S. at the end of the year, and I would also like my new phone to work with my current AT&T contract back in Minnesota.  The specs for the phone are:2G (GSM) GSM850,

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They