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Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h
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Phones, Tablets & Devices
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I don't own my Phone plan and was wondering if the owner could see my activity on my phone like when i download apps, videos, and pictures or anything like that.
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Device Features
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Hi all,I have reported this issue to Tech Support and they are escalating the issue. But I'd like to know if anyone has run into this before... Texting is not working: No one is receiving my text messages (I tried 4 different people). I am not receiving anyone's text messages except for two test sys
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Android
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Periodically, my Samsung Galaxy S4 loses connectivity to the AT&T network. This happens in known strong-signal locations. I'll notice I'm disconnected from data network and not receiving calls, texts, new voice-mail alerts, etc. When this happens, phone generally shows zero/one bar. I'll reboot the
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Samsung
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Not sure what happened, but my visual voicemail has stopped working on my Galaxy S22 Ultra. Have tried to force stop, restart and not working. Try to change the voicemail password and I am getting the error message: "Temporary system error occured, please try after some time." I get thi
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Device Features
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I just switched from Verizon to AT&T and when I open Visual Voicemail on my new Samsung Galaxy S21 Ultra I cannot see the text translation for my voicemails. I've been doing some research and cannot find a definitive answer. Some people are saying that this is now only available for iPhones. If
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Device Features
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I have a new Galaxy S22+ with unlimited data plan. which allows me 40G of hotspot usage every month. I am able to connect my S22+ wifi hotspot to my PS4, I can download updates and content with no seeable issues. However while gaming, my download will just stop. I have a feature enabled on my PS4 th
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Data & Messaging Features, Internet Tethering
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I pre-ordered three Samsung Galaxy s23 Ultras on 2/2. Two if the three arrived on 2/13. The third one still says its expected to ship on 2/16? It's the 22nd and I'm leaving the state for two weeks tomorrow. I really wanted to take it with me and it has still not even shipped. Any clue w
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Samsung
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I want to create an att account for my samsung tablet given to me from someone in the US but to unlock it, I have to use the Phone app but to use the phone app i have to create an att account which isnt working because im not receiving a verification code, maybe its because its not a US number
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AT&T Mail Setup
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I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!
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Wireless Account
My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.
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Samsung
After updating my Galaxy S5 to 4.4.4, I can no longer open the Email App(NOT the gmail app). It opens to a black or sometimes white screen and after 10-20 seconds, the app force closes. I have already restarted and taken the battery out. What are my other options?
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Samsung
I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe
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Phone & Device Upgrades
Just received a message and noticed ALL other messages were gone. I did not delete them. They were there this AM.Help, please.
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Android
Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone
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Samsung
I am a small business AT&T user that manages over 50 wireless accounts.I have an S6 Edge 128 that is a little over 30 days old, so AT&T will not accept a return or do a replacement. I called the KCC but they referred me to Samsung and said AT&T could not help. I happen to live in DFW and there is a
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Samsung
I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.
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Android
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
Hi - My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen
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Samsung
i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this
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Samsung