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Why can I send and receive texts but not make calls or go on the internet?

Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h

Questions

68

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Official Solution

Can the owner of my phone plan see my activity?

I don't own my Phone plan and was wondering if the owner could see my activity on my phone like when i download apps, videos, and pictures or anything like that.

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67

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New Galaxy 2S - can't send or receive text messages except AT&T's

Hi all,I have reported this issue to Tech Support and they are escalating the issue. But I'd like to know if anyone has run into this before... Texting is not working: No one is receiving my text messages (I tried 4 different people). I am not receiving anyone's text messages except for two test sys

Questions

17.9K

5

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Official Solution

Samsung Galaxy S4 losing connectivity to network

Periodically, my Samsung Galaxy S4 loses connectivity to the AT&T network. This happens in known strong-signal locations. I'll notice I'm disconnected from data network and not receiving calls, texts, new voice-mail alerts, etc. When this happens, phone generally shows zero/one bar. I'll reboot the

Questions

23.4K

11

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Visual voicemail not working. Galaxy S22 Ultra

Not sure what happened, but my visual voicemail has stopped working on my Galaxy S22 Ultra. Have tried to force stop, restart and not working.  Try to change the voicemail password and I am getting the error message: "Temporary system error occured, please try after some time."  I get thi

Questions

43

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Accepted Solution

Official Solution

Visual Voicemail Text Translation on Samsung Galaxy S21 Ultra

I just switched from Verizon to AT&T and when I open Visual Voicemail on my new Samsung Galaxy S21 Ultra I cannot see the text translation for my voicemails. I've been doing some research and cannot find a definitive answer. Some people are saying that this is now only available for iPhones. If

Questions

2.1K

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Official Solution

AT&T mobile hotspot stops working with my PS4 PRO

I have a new Galaxy S22+ with unlimited data plan. which allows me 40G of hotspot usage every month. I am able to connect my S22+ wifi hotspot to my PS4, I can download updates and content with no seeable issues. However while gaming, my download will just stop. I have a feature enabled on my PS4 th

Questions

632

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Official Solution

Received 2 of 3 s23 ultras. 3rd is in pre-order limbo?

I pre-ordered three Samsung Galaxy s23 Ultras on 2/2. Two if the three arrived on 2/13.  The third one still says its expected to ship on 2/16?  It's the 22nd and I'm leaving the state for two weeks tomorrow. I really wanted to take it with me and it has still not even shipped. Any clue w

Questions

48

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Accepted Solution

Problem Creating E-Mail address

I want to create an att account for my samsung tablet given to me from someone in the US but to unlock it, I have to use the Phone app but to use the phone app i have to create an att account which isnt working because im not receiving a verification code, maybe its because its not a US number

Questions

32

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Accepted Solution

Can a person who stills owes on their phone be removed from a plan?

I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!

Questions

61

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Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

Questions

895

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Email App problems after updating Galaxy S5 to 4.4.4

After updating my Galaxy S5 to 4.4.4, I can no longer open the Email App(NOT the gmail app). It opens to a black or sometimes white screen and after 10-20 seconds, the app force closes. I have already restarted and taken the battery out. What are my other options?

Questions

372

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Order Status

I got baited into bundling wireless service with my tv and internet last month. I had the worst possible experience with trying to get my application done and phone numbers ported over from current carrier. After all of that I finally got numbers ported and ordered 2 phones on a deal that I was offe

Questions

67

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Text Messages disappeared Samsung Galaxy S7 Edge

Just received a message and noticed ALL other messages were gone. I did not delete them. They were there this AM.Help, please.

Questions

256

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About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

Questions

61

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Samsung Galaxy S6 Edge Screen Touchscreen Freeze

I am a small business AT&T user that manages over 50 wireless accounts.I have an S6 Edge 128 that is a little over 30 days old, so AT&T will not accept a return or do a replacement. I called the KCC but they referred me to Samsung and said AT&T could not help. I happen to live in DFW and there is a

Questions

2.6K

6

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Galaxy S5 data not working

I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.

Questions

868

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

61

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My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

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61

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phone i bought in usa from att now says it was bought out of usa

i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this

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35

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