Days of clueless customer service reps just reading their (Edited per community guidelines) script.Finally found out nothing shipping until end of JUNE!Mobile App still says shipping date of May 29 and not updated.An entire country of a million ATT stores and no Active 2 watches.Horrible customer su

No wifi calling on my unlocked s22 + I got it today. I use Firstnet which is through ATT and same programming. Tmobile, verizon, sprint all accommodate unlocked phones. ATT doesn't care about customer wants and needs, and they dont care about people on its towers. They aren't even Verizon call qual

I bought a S6 active from Best Buy, and I live in India, and AT&T sent me an unlock code.  Everything seems to work here except call waiting and call forwarding.  When I try to open phone settings I recive and error saying "Sim or network Error" I tried changing my sim and that did not work.  I trie

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

I have Galaxy S8 active that has died. While I figure out waht to do, I wanted to switch back to an old S5 active. I thought it wuld be as easy as putting the SIM card from the S8 into the S5. They look to be a different shape and I don't want to break anything. I also appear to be locked out of my

Hello all. I have been trying for weeks now to update my android version to 10. I have an AT&T galaxy S9 which I bought at the AT&T store, and I am an AT&T customer. I am making payments on the phone which i got just about 2 years ago. I am currently using android version 8, and I have b

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

I've attempted twice to get my Galaxy S tablet unlocked, each time getting this error message: "The account owner info you entered doesn't match our records." My tablet is paid for, I have no account balance and my AT&T contract expired over 5 years ago. I purchased this brand new and would like

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

I have a Samsung Galaxy S10E. I cannot log in no matter It is stuck in emergency mode. How do I turn it off? I am getting frustrated.

When i turn off mobile data. Notification come for mobile data turn off. I am not able to hide, disable or remove Notification. My new galaxy s23 ultra. Don't say Chek with Samsung I bought mobile from at&t.

Yesterday everything worked fine on all the smartphones with all of our employee phones. Today none of the 5G services are working on the Galaxy Smartphones, but it works on the iPhones. They are all paid together in the same plan, so I know it isn't a missed payment or anything. It is also not an i

Since about March 3rd, I have been unable to make or receive calls. SMS and visual voicemail are unaffected. None of the solutions in any of the dozens of posts on this forum have worked. I visited an AT&T store on Monday, March 7th for service. The technician was very apologetic but he was u

Hello, this is my first post here. I cannot seem to figure out how to disable 5g on my samsung galaxy A32 with AT&T service. 'network operators' is set to 'select automatically'. The description is: "Let your phone choose the best mobile network for you. If you turn this off, you can choose

Hi, I am unable to send text messages with my S5, from either Go SMS Pro, or from the stock messaging app. Cellular data is turned on.

I just received my Galaxy Note 4 last thursday and ever since I have been unable to send or receive any text messages. I tried contacting the customer support but they didn't help at all! Today I received a promotional message from AT&T but I still can't send or receive messages to any carrier in th

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

Hey, so I just got my Galaxy S8 today, and, at the risk of sounding impatient, I immediately went home and updated it to use Bixby. My phone is apparently months behind on updates, but won't let me continue to update it. What do I do?

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?