I have a new Samsung Galaxy Prime 3 with Android 8.0.0 and I'm not able to enable my Bluetooth function on the device from the notification panel nor the settings page. The toggle button will move to the on position but function does not activate and toggle doesn't stay on "ON" position. I have trie

Just realized I lost my Samsung ear buds. I had them on me earlier in the week but last known location was recorded a week ago. I cant figure out how to go about replacing them since I'm doing monthly payments. I haven't even had them for a month (not on my bill yet for payments). Am I able to ge

My current phone is incredibly old and I really need a new phone. I have heard that you guys give out free phones and was wondering if you could send me a free one just this one time. I'm desperate and can't afford even a $30 phone at the moment so please help me out. I'm paid $14.03 and hour and on

I have Galaxy S8 active that has died. While I figure out waht to do, I wanted to switch back to an old S5 active. I thought it wuld be as easy as putting the SIM card from the S8 into the S5. They look to be a different shape and I don't want to break anything. I also appear to be locked out of my

Hello all. I have been trying for weeks now to update my android version to 10. I have an AT&T galaxy S9 which I bought at the AT&T store, and I am an AT&T customer. I am making payments on the phone which i got just about 2 years ago. I am currently using android version 8, and I have b

I've been to two AT&T stores and three other retailers trying to buy an AT&T S7 or S8, and I've been denied at each because I have an AT&T prepaid and want to remain on prepaid. All of them said that if I want a good phone, I have to sign a contract. I've tried asking online why I can't just outrigh

Hi, I am having a problem getting WEA test texts on my Galaxy S6 phone.  It constantly gets test messages from AT&T not just the intended alerts.  The general public should not be getting the test messages just the alerts.  Lately the text is always something to the effect of "This is a TEST of the

The screen is jumping on my Galaxy Flip 5 and can't get to Smart Switch. Need texts and pics. HELP!

HI,   My Samsung Galaxy s20 FE 5G voicemail is having issues. It will not give me a notification that there is a voicemail left after someone called. This has been happening for a couple of months now. It happens with both blocked numbers and valid numbers. I have to periodically dial my voic

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

No wifi calling on my unlocked s22 + I got it today. I use Firstnet which is through ATT and same programming. Tmobile, verizon, sprint all accommodate unlocked phones. ATT doesn't care about customer wants and needs, and they dont care about people on its towers. They aren't even Verizon call qual

Since about March 3rd, I have been unable to make or receive calls. SMS and visual voicemail are unaffected. None of the solutions in any of the dozens of posts on this forum have worked. I visited an AT&T store on Monday, March 7th for service. The technician was very apologetic but he was u

Have had my phone for 5 years now, bought from a non ATT retailer. Have chatted with ATT tech support 3 times, each time was told that they'd address it. Last time was with someone from billing, who saw that I haven't owed payments or been on a service plan for this phone since 2017. How to unloc

When will it be available on the s22 ultra I am using an amazon unlocked version been waiting for a long time now

My new tab is still showing a tab a nd I can't register to activate it and the screen is now locked

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

I'm continuously having issues with my multimedia and group text messages. I have called and asked for support with this many times and the problem continues. Everyone keeps doing the same thing. I personally feel that this phone is a lemon and I should be given a replacement since I'm still under w

I've attempted twice to get my Galaxy S tablet unlocked, each time getting this error message: "The account owner info you entered doesn't match our records." My tablet is paid for, I have no account balance and my AT&T contract expired over 5 years ago. I purchased this brand new and would like

Did an update to software which added new features. Was trying new features, one which I did not know actually tells you what everything is on the phone when you touch it. But now I cannot get out of that program, I cannot turn the phone off, I cannot unlock with my pin, I am receiving calls and tex

I went in to an AT&T store and tried to buy a Samsung Galaxy S22 but they didn't have one in stock. So they ordered me one to be delivered to my house and then bring in to be activated. I received the package two days later and when I opened the box there was an AT&T box inside. I opened the