My S22 Ultra forced updated its software on 11/21/2022 and now it will no longer fast charge or super fast charge. I have tried multiple chargers and cables which all worked perfect before the update. Now when you connect the charger, it will state fast charging or super fast charging for a second o

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

approx two weeks ago my samsung android galaxy SM-A326U smartphone with service through AT&T went berserk and for approx 40 hours i could do nothing but text. no data, no phone.  i am NOT a techie type of person so i was completely baffled. I could not even dialo 611 to ask for support.&nb

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

I went to att store to look at Samsung trade in, the store said I was eligible for a 800 rebate or credit w trade in. The best part was lowering my bill 25 dollars a month.  The att store asked me to pay up front, relax on the first bill and give it 2 months, and take both phones home to trans

I have an old Samsung Galaxy 3. AT&T pushed thru an update after I had said no several times.   The phone went into an optimizing loop. I spoke with several AT&T techs and we could not event get to the phone to factory reset.  I thought my phone was backed up  to Goo

Wich access point should I use for my prepaid service on a non prepaid device

Hello, I am a GoPhone customer. I have been trying to unlock my Samsung Galaxy Express (i437P) in the Device Unlock page but it keeps telling me this, "We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06# on your device." I have entered the IMEI

Phone will not send or down load msgs. Gives Error Msg: "Can not down load or send my message until network is available". However, I AM CONNECTED TO MY NETWORK! But the message service does not recognize the connection! Instead, the phone constantly repeats the ERROR MESSAGE. Meanwhile, the "Spinni

When is at&the planing on rolling out android 7 on samsung galaxy s7 edge? Any idea?

Ever since I got my new S7 Active a month ago, I've been having numerous issues with texting.1. I can't download pictures from others about 25% of the time ("failed to retrieve")2. Others can't download photos from me about 50% of the time3. When in group messaging, other group members can only see

Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

I have seen a lot of posts about sound cutting out on the s7 active, but no good solution. Well, I found the issue. It is a hardware issue. I can turn my external speaker on and off at will by applying gentle pressure on opposite corners of the phone. This is my 2nd S7 active. I exchanged the 1st fo

My granddad bought a phone from a friend who paid theres off. It is AT&T and I am trying to unlock it for him. It is a SM-G930A phone, however when I go to the unlock portal if gives me an error saying this phone isnt an AT&T phone, but it clearly is!   IMEI: [edited for privacy – please do not post

I have a new Samsung Galaxy Prime 3 with Android 8.0.0 and I'm not able to enable my Bluetooth function on the device from the notification panel nor the settings page. The toggle button will move to the on position but function does not activate and toggle doesn't stay on "ON" position. I have trie

Just realized I lost my Samsung ear buds. I had them on me earlier in the week but last known location was recorded a week ago. I cant figure out how to go about replacing them since I'm doing monthly payments. I haven't even had them for a month (not on my bill yet for payments). Am I able to ge