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[Help] Samsung Galaxy Express can't unlock | IMEI not in record

Hello, I am a GoPhone customer. I have been trying to unlock my Samsung Galaxy Express (i437P) in the Device Unlock page but it keeps telling me this, "We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06# on your device." I have entered the IMEI

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819

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Can't enable bluetooth

I have a new Samsung Galaxy Prime 3 with Android 8.0.0 and I'm not able to enable my Bluetooth function on the device from the notification panel nor the settings page. The toggle button will move to the on position but function does not activate and toggle doesn't stay on "ON" position. I have trie

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920

2

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AT&T Phone Has Weak Signal On Straight Talk Service

My friend recently gave me his unlocked Galaxy Note 3 from AT&T. Before he gave it to me, he had his service with Straight Talk on it. Once I had gotten the phone I went out and set up the phone with Straight Talk as well. Ever since, I have had terribly weak signal, where as I asked my friend if he

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1.2K

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Tried to sell me a used and broken phone

I went in to an AT&T store and tried to buy a Samsung Galaxy S22 but they didn't have one in stock. So they ordered me one to be delivered to my house and then bring in to be activated. I received the package two days later and when I opened the box there was an AT&T box inside. I opened the

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50

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Galaxy S7 Edge: send'g/rcv'g msgs

Phone will not send or down load msgs. Gives Error Msg: "Can not down load or send my message until network is available". However, I AM CONNECTED TO MY NETWORK! But the message service does not recognize the connection! Instead, the phone constantly repeats the ERROR MESSAGE. Meanwhile, the "Spinni

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180

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Galaxy S8+ No Network Connection After Android Pie Update

Hello,My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but the

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657

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ATT Unlock Code Not Working Galaxy S8

Hello, I have a Galaxy S8 which I have been approved and received the unlock code from ATT to unlock the device. The unlock code I was sent however, does not work and I am down to my last attempt... Please help! The code was put in correctly and instructions sent followed. I removed the old SIM, tur

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260

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Can't set up conditional call forwarding on Galaxy S7 Edge

I'm trying to set up conditional call forwarding on my Samsung Galaxy S7 Edge, so I can use the YouMail app for my voicemail. I need to set it up only for "forward when busy", "forward when unanswered", and "forward when unreachable". Each time I try to set it up for any of these, I get the followin

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1.1K

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Samsung Galaxy S6 Nougat Upgrading

Hi all,Does anyone know when AT&T is supposed to be releasing Android Nougat for Samsung Galaxy S6 users? I've been waiting a very long time and pretty much all carriers have it out, but not all people have it. I even checked this morning and it still says "current software up to date".Thanks

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424

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Can not make any calls in or out. Works after reboot. Issues for months. Called support many times.

I have been having an issue making and receiving calls. The issue has been going on for months and I have talked with support and advanced support many times.  About once a week my phone will not make or receive any calls.  I get an error sometimes that says "Your phone's not registered o

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75

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When can we expect The ANDROID 7.0 UPDATE for the SAMSUNG GALAXY S7 EDGE!

When is at&the planing on rolling out android 7 on samsung galaxy s7 edge? Any idea?

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589

11

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How to factory reset with broken display? (Galaxy S4)

Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program

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1K

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

67

4

How can I recover my voice mail ICON

I cleared my voice mail icon trying to get rid of visual voicemail as it doesn't work on my phone and I do not want visual. Now I don't know how to get the icon back that didn't have anything to do with visual voicemail

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33

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New customer for 5 hours: Store manager blamed me for bringing own ATT phone; told to pay $1500 for new phone or have unusable service

Going to provide background here: Today, I switched to AT&T. My wife and I had T-mobile for around 4 years. This year, T-mobile's service was becoming unusable all throughout the area. Both my wife and I's phones were dropping calls; unable to get an internet connection just about anywhere in

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158

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Access point

Wich access point should I use for my prepaid service on a non prepaid device

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38

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Trouble Unlocking Samsung Galaxy J3 with Unlock Code, help?

I have been trying to unlock an old phone I of my mothers for an aunt to use. The problem is that when I get the code I put it in, putting new sim card into the unit and powering on to be prompted for the code first, and when I enter the code as it was given (example: 12345678) it says it is invalid

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77

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Samsung Galaxy S4 Baseband I337UCUAMF3 never updates past 4.2.2

Hello, Can someone please explain, and give the whole truth, on why my phone never gets any updates past 4.2.2? I have read many things and it seems that, besides the obvious that AT&T is the worst at getting phone upgrades, once you get AMF3 you are stuck with it at 4.2.2 because it is know that ot

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1.2K

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Unlocking a factory reset device

I need help unlocking my Galaxy Note 4. It's had a factory reset done on it. It's fully paid for and my carrier was AT&T. I want to give it to my son and he uses a different carrier. I was sent an unlock code but it doesn't work on a device that's been reset. Now what do I do?

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1.9K

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Unable to update Galaxy S9 to Android 10

Hello all. I have been trying for weeks now to update my android version to 10. I have an AT&T galaxy S9 which I bought at the AT&T store, and I am an AT&T customer. I am making payments on the phone which i got just about 2 years ago. I am currently using android version 8, and I have b

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