Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance
Selected Relevance

Accepted Solution

Official Solution

New Uverse box crashes repeatedly, freezes then big red X

I have just had U-verse installed four days ago.  The installer let my wife know that "they were having issues" with the boxes and suggested a re-boot if it had problems.  I have been using the box and can't get much more than ten minutes of television before it freezes and crashes.  The reboot for

Questions

1.5K

7

0

0

Uverse Picture freezes

We've been having U-verse picture freezing issues lately (FTTP ONT) on all channels SD/HD. Had a technician come out and he said he did a line check and that it must be the receiver Set Top Box/DVR  (silver colored one). He swapped that out for a new black Motorola receiver and said that shou

Questions

2.4K

1

0

0

Intermittent Service Outtage

I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about

Questions

413

3

0

0

New GigaPower TV - Freezes

I had my new GigaPower (Internet,TV,Phone) installed in my house on Aug 23.    Last week I went to try out the TV and noticed that my TV signal would get lost and freeze.  I went online with Support Chat and they said they would replace the DVR receiver.   I received the new DVR  yesterday and plugg

Questions

692

3

0

0

Says storage shortage and phone is dragging

My ZTE Max Android keeps saying storage shortage in notification bar. I've deleted every single pictures and videos and cleared out cache and junk files one by one of almost every app.also,phone is dragging extremely slow or just freezes every few seconds. Phoenix browser and Downloader and Videoder

Questions

134

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.