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Cancel VESTA AT&T Prepaid
I was working in the US in 2019 and on return to Australia canceled my VESTA AT&T Prepaid service. I have been charged a monthly fee for VESTA AT&T Prepaid since November 2019. I want to cancel it immediately and be refunded for what now is a significant amount. I have tried calling the inte
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• Account & Usage
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Line Suspended Because I Switched Phones
Like many people, I own multiple smartphones, and I occasionally switch between them for variety. Today I discovered that doing so caused my line to be suspended. I had to get on a call with customer service to resolve the issue, and they said this is some fraud protection measure. Now,
Questions
• Wireless Account
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Customer Service Lied about Charges and won''t change it
I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa
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• More AT&T PREPAID Discussions
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New Service
I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a
Questions
• Wireless Account
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My business phone number has been marked as Scam Likely, how do I register my business as legitimate?
My business phone number has been marked as Scam Likely, how do I register my business as legitimate?
Questions
• Account Features
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Closed
Why is the credit management fee non-refundable?
So I got uverse recently after only having service disconnected for a month. They requires a 449 dollar deposit from me. They said they would refund $5 on every bill. Since this is a normal requirement for someone with no so great credit. I assumed if I cancelled I would be returned the remainder of
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• U-verse TV Account
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Prodigy Account being Closed due to version upgrade?
ve received two emails indication that my version needs to be updated. I feel this is phishing. Am I correct?: Dear User, Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent
Questions
• AT&T Internet Security
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How do you cancel a landline-person is deceased
We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
Questions
• AT&T Phone Account
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How To Block Calls – Options & Solutions From AT&T
Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls. Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were
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• Account Features
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Account Suspension Scam?
In the last couple of weeks, we have received texts and wireless calls (on one, not both, of our cell phones) claiming that our "AT&T account is being suspended". However, we are paid up on all our accounts. The messages don't specify what type of account is in question or why it is being suspen
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• Community lounge
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Door to door AT&T sales people -- is it a scam?
A group of people are on my street today going door to door to sell AT&T fiber. Two came to my door and chated for while and then proceeded to get a lot of info from me to see "if I qualified." They did not show badges but showed some AT&T advertising collateral and used an iPad. Later I got
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• AT&T Fiber Ordering
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Reward Center Not Working/Broken Link? HELP!
I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to
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• AT&T Internet Account
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Receiving many emails meant for someone else
I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.
Questions
• AT&T Internet Security
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Someone is spoofing my AT&T Wireless number. What can I do to stop this?
I recently fell for a Craigslist scam - the scammer was able to get a validation code texted to my cell phone, and had my phone number, and is now spoofing my number to make phone calls to similar phone numbers that share the same 6 digits. As someone who constantly receives the spam calls, I detes
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• Wireless Account
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AT&T Internet and Email Security
Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun
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• AT&T Internet Security
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Closed
Order Cancelled - Can't Verify Identity
I started new service with AT&T last month with 2 cell phones and a tablet. Tried to order another tablet and order was cancelled. Was told they couldn't verify my identity and I needed to go to a store with my ID. I DID THAT! The store folks verified me, called corporate AT&T and told me there
Questions
• Wireless Account
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Network locked / Fraudulent device given
I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
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• Apple
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Can't Unlock my iPhone its carrier locked
I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web
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• Apple
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BE AWARE ATT "SECRETLY" UPGRADE YOU PLAN WITHOUT YOUR CONSENT AND CHARGE YOU EXTRA
ATT Wireless has been automatically upgrading customer plan with extra charge without customer consent and notification. They "secret" had a pending plan to double our data (my wife and I) without our consent. About 2 months ago, I checked the account and see the pending plan changes. I contacted cu
Questions
• Wireless Billing
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2020 Holiday Special for AT&T customers???
Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???
Questions
• Account & Usage