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This device has been flagged for fraud

A friend of mine (Friend 1) gave me an iPhone 11 Pro that was given to him by another friend of mine (Friend 2) who had it carrier-locked to AT&T under his account. I submitted the device to be unlocked yesterday, November 5, at 1:27AM CST, and received a notification that the device could not b

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143

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My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

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280

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Maybe fraud.

I got this text from [EDITED]>Hi, it's AT&T. To continueusing our services, pleaseverify account ownership toprevent permanent accountsuspension. and it took me to this page…. [EDITED per Community Guidelines] is this legit?

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49

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Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

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109

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Customer Service Lied about Charges and won''t change it

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

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205

1

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Receiving many emails meant for someone else

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

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291

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Closed

Where is the Fraud Department located

I need to send a letter to the Fraud Department, and cannot find an address. There must be an office somewhere.

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52

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Closed

Why is the credit management fee non-refundable?

So I got uverse recently after only having service disconnected for a month. They requires a 449 dollar deposit from me. They said they would refund $5 on every bill. Since this is a normal requirement for someone with no so great credit. I assumed if I cancelled I would be returned the remainder of

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7.5K

6

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Prodigy Account being Closed due to version upgrade?

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

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360

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

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716

2

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ATT Reward Card

How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.

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245

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Closed

Order Cancelled - Can't Verify Identity

I started new service with AT&T last month with 2 cell phones and a tablet.  Tried to order another tablet and order was cancelled.  Was told they couldn't verify my identity and I needed to go to a store with my ID.  I DID THAT!  The store folks verified me, called corporate AT&T and told me there

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1.4K

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2 charges were taken from my account and I don’t even have an ATT account

Charged $394.00 on 03/31/23 and 01/05/23 for $135.11

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253

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AT&T Mobility Fraud??

I got a letter in the mail from a collection agency it says I owe $1,194.92 for an account I never had. So I immediately got a copy of my credit report which has no record of an AT&T account of any kind. It does contain an inquiry by said collection agency but there is no record of an AT&T a

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1.1K

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Door to door AT&T sales people -- is it a scam?

A group of people are on my street today going door to door to sell AT&T fiber. Two came to my door and chated for while and then proceeded to get a lot of info from me to see "if I qualified." They did not show badges but showed some AT&T advertising collateral and used an iPad. Later I got

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4K

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Reward Center Not Working/Broken Link? HELP!

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

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3.8K

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Possible fraudulent call involving 611

We have received two phone calls where the caller said they were from ATT, to let us know that two iPhones were ordered in Kissimmee, FL that they flagged as suspicious. They wanted me to tell them whether or not it was a valid purchase, which I did not.  When I questioned whether or not this

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138

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How To Block Calls – Options & Solutions From AT&T

Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls.   Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were

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17.8K

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Someone is spoofing my AT&T Wireless number. What can I do to stop this?

I recently fell for a Craigslist scam - the scammer was able to get a validation code texted to my cell phone, and had my phone number, and is now spoofing my number to make phone calls to similar phone numbers that share the same 6 digits.  As someone who constantly receives the spam calls, I detes

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1.2K

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Line Suspended Because I Switched Phones

Like many people, I own multiple smartphones, and I occasionally switch between them for variety. Today I discovered that doing so caused my line to be suspended.  I had to get on a call with customer service to resolve the issue, and they said this is some fraud protection measure.  Now,

Questions

1.1K

7

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