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pay for phone but not the service to it

Hello, I currently have around 8 lines on my account with some of them belonging to phones that are not in use yet still under contract. I was wondering, is it possible for someone to continue to pay the contracted amount on a phone yet disconnect the service/not have to pay for service to it? 

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678

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Spyware on Iphone

How can I find out if there is a spyware on my phone.

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50

3

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Forced to A New Plan--My Experience May (or May Not) Help Someone Else

TL;DR:  Yes this is long, but explains the process and outcome of fighting the change out of a plan I wanted to keep.  And, this was not a COVID temporary account.   Seven years ago in 2013 - nearly to the day - I signed up to AT&T's Home Wireless GoPhone plan (before it was just called Prepaid).  I

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341

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PLS HELP! AT&T CS Rep Canceled My Account when asking about services for people with disabilities.

I have a problem that I have never encountered, nor expected from AT&T, after being a loyal customer of over 15 years. A little over a year ago, I was diagnosed with severe ADHD and written a prescription that was nothing short of being a total life changing experience. A few months later, I met

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81

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Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

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45

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I am getting cross market issue when converting my number

I have tried talking to customer service and went to three different att store to get my number port from postpaid to prepaid, I am getting a cross market block on my number, and no one is able to help me. I have been living in east cost for past 4 years and would like to keep the same number.

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22

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Something weird happening with android update screen

So, I had my phone, an S23, plus sitting off to the side, and when I had picked it up, it had a light blue screen saying it had to update, and that hitting the side key, it would start the restart, I hadn't read this yet untill I tried to hold the button to restart, then it said to hold the volume d

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596

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Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

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54

10

How to remove Appcloud notifications

I am unable removing notifications on my lock screen coming from Appcloud. Per Samsung, this may be something that the carrier (AT&T) introduced to my Samsung Flip 5. This is very annoying and creates a terrible user experience.

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324

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AT&T DECEPTIVE CON ARTISTS

AT&T the ONLY REASON THEY ARE RICH IS BECAUSE THEY STEAL FROM INNOCENT HARD WORKING AMERICANS. AT&T MISTREATED ME EXTREMELY POORLY TO THE POINT WHERE I RETURNED MY PHONES. I BOUGHT TWO PHONES. A PHONE FOR ME TO UPGRADE & A PHONE FOR MY CHILD. MY CHILD WANTED TO KEEP THERE OLD PHONE &

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106

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AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

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87

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purchase prepaid plan but have no existing phone number

Hello, Im currently planning a longer stay in the US, because of that i wanted to purchase a prepaid plan with ATT. As i do not have a 10 digit american style phone number i can enter when proceeding with checkout, I wanted to know, how can i proceed with ordering the prepaid plan online. Is there

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18

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BGW320, Wish to Replace.

I have just replaced cable modem service with AT&T 1 Gig Fiber. As background we stay with my elderly parents, and have a house in a different city serviced by Frontier Fiber.  Frontier provided our 1 Gig service there with eero 6 Pro routers (2), here AT&T provides us with the BGW320-

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88

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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175

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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799

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ATT Needs to Step UP in the Service Areas

I live at the end of your service area in Jewett Texas in the Robbins Community. To the south, east and west, Windstream is available, but right where I live it is AT&T. Windstream offers all of its customers internet service. While there is not monetary incentive for your to run high speed inter

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77

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Being Logged Out of Email

Anytime I am not actively "on" my email account, it logs me out and makes me change the password - even after clicking the box to stay logged in. HIGHLY ANNOYING!! This has been happening since "Currently" got involved and has been more frequent the past 3 months or so.  Why is this happening

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36

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Keep getting signed off

Email seems to sign off after 15 minutes of inactivity. Super annoying. Also when I sign in sometimes I get the attached error.

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36

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Where is my SBCGLOBAL.NET acct??? I don't have ATT

I need my sbcglobal.net emails...I have many important messages saved there!!

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53

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Contract Concern - Multiple Agents Lied

On July 8, 2019 I chatted with Zaldy via the AT&T website (Reference Number: (edited per community guidelines) | Date/Time: 2019-07-08 at 13:28:17). During that chat, I worked with Zaldy to determine if I could have AT&T Internet only with no contract based on a specific speed offer I found online.

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58

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