Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (224)

Relevance
constantly having to reset password

Every 2 weeks I get signed out and I have to put my password back in. Problem is that it's not accepted and I can't get back in to my email. I'm forced to reset the password. If I want to sign in on my phone, the password will not work. I have to reset it which logs me out of my email on my PC. Then

Questions

337

2

Keeps signing me out.

I get to sign in easily without any stress but when I try carrying out any activity, say trying to add devices to the cart it logs me out immediately saying "sign in to your deviceYou've signed in with user ID: ******Have another ID?We can't find a wireless account for that ID. Have a different ac

Questions

1.8K

3

0

Closed

Forced to A New Plan--My Experience May (or May Not) Help Someone Else

TL;DR:  Yes this is long, but explains the process and outcome of fighting the change out of a plan I wanted to keep.  And, this was not a COVID temporary account.   Seven years ago in 2013 - nearly to the day - I signed up to AT&T's Home Wireless GoPhone plan (before it was just called Prepaid).  I

Questions

259

3

0

sbcglobal.net login issues

One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch

Questions

50

1

0

Need point of contact for Small Claims (Edited per community guidelines) - Southern California San Diego Area for AT&T Prepaid

Please help.  Last resort I need to file a small court claim against AT&T prepaid wireless as they canceled my wife's account with a balance of $543.02 remaining and no good options from AT&T to resolve this issue.   We contacted AT&T in January as they were going to shut off 3G to ensure that ou

Questions

93

16

0

Sales Representative Misrepresented Plan

A couple of months ago, I recently got a new Iphone 14, that at the time I was unaware came with the ability to host two numbers. The sales rep. I interfaced with at the time told me about a price decrease in our current billing and gave vague descriptions- thanks to that, our bill is now almost 100

Questions

13

1

0

Something weird happening with android update screen

So, I had my phone, an S23, plus sitting off to the side, and when I had picked it up, it had a light blue screen saying it had to update, and that hitting the side key, it would start the restart, I hadn't read this yet untill I tried to hold the button to restart, then it said to hold the volume d

Questions

51

3

0

pay for phone but not the service to it

Hello, I currently have around 8 lines on my account with some of them belonging to phones that are not in use yet still under contract. I was wondering, is it possible for someone to continue to pay the contracted amount on a phone yet disconnect the service/not have to pay for service to it? 

Questions

440

1

0

Closed

SD to HD "upgrade"

I have SD equipment and was happy with it until DTV removed channels, including local channels and is forced an upgrade. I called in mid November 2022 to get it resolved (get new equipment) and they scheduled a tech (subcontractor) for install for 12/08...during a 4 hour window.  The tech arri

Questions

41

1

0

Spyware on Iphone

How can I find out if there is a spyware on my phone.

Questions

35

3

Att scammed me out of my trade in phone. Theft

I purchased an iPhone 14 pro Max with the trade-in option. With an $800 credit. AT&T never sent me a return kit. So I called them and had them send me the kit. I sent them the trade-in phone the day after I received the kit. That was 5 months ago. I called and spoke with someone a couple of mont

Questions

88

15

0

Easement deed

Hello, Can someone please explain in simple terms how AT&T is allowed to dig on my property without permission? Thanks.

Questions

945

7

0

Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

Questions

28

10

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

126

1

0

Incorrect Password Error received on first entry of correct password on email

It appears AT&T put some kind of security flag on my account and it seems about every 2-4 months, I get the "entered wrong password too many times" on the FIRST TRY of the CORRECT PASSWORD. If AT&T wants its email users to change their password on a regular basis, how about every 90 days?&n

Questions

248

2

Where is my SBCGLOBAL.NET acct??? I don't have ATT

I need my sbcglobal.net emails...I have many important messages saved there!!

Questions

53

0

Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

124

3

0

AT&T pricing and availability in my area.

In the Christy Drive area of Arnold MO (63010) we have an antiquated telephone infrastructure. I would love to come back to AT&T, but you do not seem to be willing to upgrade our circuits to fiber. I currently pay approx $50/month to Charter/Spectrum for 400mb/s down and 30mb/s up. My current infr

Questions

47

0

0

Keep getting signed off

Email seems to sign off after 15 minutes of inactivity. Super annoying. Also when I sign in sometimes I get the attached error.

Questions

36

1

0

Moved and AT&T admits they can no longer provide service, yet charges huge fees to cancel?

Has anyone else ever moved and AT&T has admitted to now not being able to provide cellular service at your new residence yet charges you almost $2500 to cancel?! Backstory: we upgraded two lines last year and traded in 2 iPhone 11s as an “even exchange” on 2 new iPhone 13 pros. We also purcha

Questions

30

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.