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Ive had a rocky start with my new account with AT&T. Lots of things have been messed up with our upgrade processes and now its looking like I'm going to end up paying for it. First AT&T messed up with my first upgrade when I had to make the purchase over the phone
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Wireless Billing
I have issues printing using my home printer for a long time. I will copy ALL info from my Network Summary Printout: Network ID: Host Name=NPI6BD43B Domain Name (IPv4/IPv6)=attlocal.net Domain Name(IPv6 only)=attlocal.net Bonjour Service Name=HP LASERJET 200 color MFP M276nw (this is the model
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AT&T Fiber Account
I've lost my patience with this company. I've tried calling multiple times and I've tried live chat. I had my hotspot turned off before I even went to get it cancelled and it has not been turned on since. I cancelled it and paid my final bill of $180 in store (after confirming with the store manager
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Wireless Billing
Hi, ATT made two times hard credit inquiries to my credit and no one in the sale team and anywhere I call can help me with this and why there has been multiple credit inquiries from ATT in my credit cards. I called Trans-union, Equitfx and Experion and all of them said that ATT needs to send the
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AT&T Fiber Ordering
Hello, I switched about a week ago to the Unlimited Extra plan from the older Unlimited Plus Multi-Line in a attempt to reduce my monthly bill. The site said my bill would be reduced by $40 per month for the 4 lines we have with our family. Just got the new bill and it is about $45 more than my prev
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Wireless Billing
I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $
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AT&T Fiber Ordering
I have a shared family data plan with three phones and have been a loyal AT&T customer for over 20 years. I used to have a shared 6GB plan but several years ago AT&T discontinued that plan and stated they would "upgrade" me to the 12GB plan. I should mention that our data usage on the AT&
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Wireless Billing
I have been trying since July 01, 2022, to resolve an identity theft case with AT&T Global Fraud. That department does NOT answer incoming calls, and only replies with auto-responder emails claiming accounts are opened legally.I have filed three online fraud reports and received zero assistance. T
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Wireless Account
I was having issues with my current Cox internet and was frustrated with their service. I called ATT to see what plans they offered to switch Internet providers. The sales/customer support agent quoted me $55/month for 300Mbps speeds. That sounded great to me, I noticed on my order confirmation emai
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AT&T Internet Plans
Closed
The following is the most utter corporate (Edited per community guidelines) I’ve ever heard in my entire life! I recently upgraded to the iPhone 14 promax on the upgrade program (that I pay extra for each month) in October. AT&T sent me my new phone along with “their” shipping label and box. I
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Wireless Account
I have been on phone with ATT for 3 weeks straight trying to resolve the issue with billing, I paid my bill in time , than suddenly have got past due, paid that , payment showed as cancelled 2 days later, I paid again, posted and 2 days cancelled again, paid again posted this time for good. Checkin
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Online Account Access
I purchased (bought outright) an IPhone 12 mini from a local Official AT&T store. It is now 14 months later that I’ve had AT&T prepay.I found better priced prepay plan else where so I call 611 and it begins. First I was told my AT&T iPhone 12 mini can NOT be unlocked because I have an in
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Phones, Tablets & Devices
Problem started in August. I am unable to sign in and/or reset my email password for an email account I have had over 20 years. It is a bellsouth.net account(bought out by ATT) and ATT is no help. Spent over an housr on the phone with them and they refused to help. Unique, customer service manger/su
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AT&T Mail Login & Security
Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones. But as soon as I switched over to TF, I cannot make or receive phone calls. Multipl
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Other Phones & Devices
Yeah real nice AT&T... So you just up and decide to hijack DNS by not allowing me to modify it on the modem. Sure I set my DNS to 8.8.8.8 on the device and think I'm all well and good, but when I do a 'show ipconfig /all' I see it. My DNS Suffix Search List is set to attlocal.net. NEAT! So when I ho
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AT&T Fiber Equipment
what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection
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AT&T Internet Account
Seriously we pay extra for the wifi packages in our trucks. The wifi worked when I bought my '21 Ram 1500 Big Horn in March of '21. Now for the last year plus my truck is suddenly incompatible! I want my wifi availability or money back for the upgrade package. AT&T I'm looking at you because my
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Data & Messaging Features, Internet Tethering
Just signed up for Fiber with AT&T and I was trying to change from Spectrum. The person signing me up told me I could call back and waive the equipment fee and when I did I got told that there is no equipment waiver. What gives?
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AT&T Fiber Equipment
With the plans I will be signing up for, I dont want at*t equipment. i want to use my own. is there a way around the stupid fees?
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AT&T Internet Account
This is getting ridiculous, now happening multiple times per week: generally stay logged in on my at least two Mac laptops using the Firefox browser and using apple mail on my iPhone. I save my passwords within the app/device so I never, ever have an unsuccessful log-in attempt. IF I oc
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AT&T Mail Login & Security