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AT&T Lost my trade in phone

       Ive had a rocky start with my new account with AT&T. Lots of things have been messed up with our upgrade processes and now its looking like I'm going to end up paying for it. First AT&T messed up with my first upgrade when I had to make the purchase over the phone

Questions

432

1

Wireless or Ethernet printing on home network

I have issues printing using my home printer for a long time. I will copy ALL info from my Network Summary Printout: Network ID: Host Name=NPI6BD43B Domain Name (IPv4/IPv6)=attlocal.net Domain Name(IPv6 only)=attlocal.net Bonjour Service Name=HP LASERJET 200 color MFP M276nw (this is the model

Questions

96

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I'm about to sue.

I've lost my patience with this company. I've tried calling multiple times and I've tried live chat. I had my hotspot turned off before I even went to get it cancelled and it has not been turned on since. I cancelled it and paid my final bill of $180 in store (after confirming with the store manager

Questions

73

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Multiple Hard credit inquiries on my credit in two days

Hi,   ATT made two times hard credit inquiries to my credit and no one in the sale team and anywhere I call can help me with this and why there has been multiple credit inquiries from ATT in my credit cards.   I called Trans-union, Equitfx and Experion and all of them said that ATT needs to send the

Questions

106

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Plan Change/Bill messed up?

Hello, I switched about a week ago to the Unlimited Extra plan from the older Unlimited Plus Multi-Line in a attempt to reduce my monthly bill. The site said my bill would be reduced by $40 per month for the 4 lines we have with our family. Just got the new bill and it is about $45 more than my prev

Questions

436

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Deceptive Sales Practices

I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $

Questions

125

1

Data Plan Ripoff

I have a shared family data plan with three phones and have been a loyal AT&T customer for over 20 years. I used to have a shared 6GB plan but several years ago AT&T discontinued that plan and stated they would "upgrade" me to the 12GB plan. I should mention that our data usage on the AT&

Questions

160

23

Un-Authorized/Fraudulent AT&T Wireless Account Opened Using Identity Theft - UPCOMING (Edited per community guidelines) (Edited per community guidelines)

I have been trying since July 01, 2022, to resolve an identity theft case with AT&T Global Fraud.  That department does NOT answer incoming calls, and only replies with auto-responder emails claiming accounts are opened legally.I have filed three online fraud reports and received zero assistance.  T

Questions

696

17

Predatory Sales and Practices

I was having issues with my current Cox internet and was frustrated with their service. I called ATT to see what plans they offered to switch Internet providers. The sales/customer support agent quoted me $55/month for 300Mbps speeds. That sounded great to me, I noticed on my order confirmation emai

Questions

16

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Closed

ATT is trying to scam me and pay for their mistake!

The following is the most utter corporate (Edited per community guidelines) I’ve ever heard in my entire life! I recently upgraded to the iPhone 14 promax on the upgrade program (that I pay extra for each month) in October. AT&T sent me my new phone along with “their” shipping label and box. I

Questions

273

11

Billing issues money was not returned to bank account , but ATT climing they were, 3 weeks and no one can do anything about it

I have been on phone with ATT for 3 weeks straight trying to resolve the issue with billing, I paid my bill in time , than suddenly have got past due, paid that , payment showed as cancelled 2 days later, I paid again, posted and 2 days cancelled again, paid again posted this time for good. Checkin

Questions

50

2

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iPhone locked

I purchased (bought outright) an IPhone 12 mini from a local Official AT&T store. It is now 14 months later that I’ve had AT&T prepay.I found better priced prepay plan else where so I call 611 and it begins. First I was told my AT&T iPhone 12 mini can NOT be unlocked because I have an in

Questions

18

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Unable to sign into Bellsouth.net email!

Problem started in August. I am unable to sign in and/or reset my email password for an email account I have had over 20 years. It is a bellsouth.net account(bought out by ATT) and ATT is no help. Spent over an housr on the phone with them and they refused to help. Unique, customer service manger/su

Questions

312

11

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AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multipl

Questions

615

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BGW320-505 Modem not allowing DNS Mods

Yeah real nice AT&T... So you just up and decide to hijack DNS by not allowing me to modify it on the modem. Sure I set my DNS to 8.8.8.8 on the device and think I'm all well and good, but when I do a 'show ipconfig /all' I see it. My DNS Suffix Search List is set to attlocal.net. NEAT! So when I ho

Questions

1.6K

6

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

542

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WIFI !!! Dodge or AT&T owe Ram owners service, refund, or an explanation !

Seriously we pay extra for the wifi packages in our trucks. The wifi worked when I bought my '21 Ram 1500 Big Horn in March of '21. Now for the last year plus my truck is suddenly incompatible! I want my wifi availability or money back for the upgrade package. AT&T I'm looking at you because my

Questions

85

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Person who signed me up for Fiber told me I could waive the equipment fee- they haven't. What gives?

Just signed up for Fiber with AT&T and I was trying to change from Spectrum. The person signing me up told me I could call back and waive the equipment fee and when I did I got told that there is no equipment waiver. What gives?

Questions

44

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I want to have my own router

With the plans I will be signing up for, I dont want at*t equipment. i want to use my own. is there a way around the stupid fees?

Questions

47

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UNBELIEVABLE. Locked out of account 2X a week for "unsuccessful login attempts" - UNTRUE.

This is getting ridiculous, now happening multiple times per week: generally stay logged in on my at least two Mac laptops using the Firefox browser and using apple mail on my iPhone. I save my passwords within the app/device so I never, ever have an unsuccessful log-in attempt. IF I oc

Questions

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