I call ATT about my internet service they send a wireless sale agent out who convinced my husband to switch out family plan from T-mobile by telling him our phones we paid in full from will be credited and all we had to pay was $5.56 per line plus $166 for the phone plans after calling every month a

I sent in my phone, it was received and processed in MARCH (per ATT support, the postal tracking, AND the ATT trade in status). It’s now mid August. I was told by support that my $1000 credit would be applied within 3-4 billing cycles. (Un)Fortunately, this is the second time I’ve been bamboozled by

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

I've got 3 AT&T Note 9 that are AT&T branded and I purchased from AT&T store. All 3 are paid off in full. Using AT&T Straight Talk. They all were working just fine after the 3G shut down. All calls, texts & internet work without any problems. That was until I acquired the unlock

Has anyone else ever moved and AT&T has admitted to now not being able to provide cellular service at your new residence yet charges you almost $2500 to cancel?! Backstory: we upgraded two lines last year and traded in 2 iPhone 11s as an “even exchange” on 2 new iPhone 13 pros. We also purcha

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Why am I being forced to try to use 5g when I have no service. What is the solution to switching the data to 4g lte? The "Standalone" field is shaded therefore will not let me make the change. Any assistance will be greatly appreciated.

My home internet has been down for 7 full days now due to an unspecific ATT fiber infrastructure issue. Support has told me multiple times per day that it should be resolved within 24 hours, which comes and goes with still no resolution. Latest “update” is they located the problem and ETA for repair

Dear AT&T,   Today it has been 10 days and still no internet service from AT&T(30104) All I want to do is watch my roku TV.  Today I figured out if I pay for mobile hot-spot data on my AT&T  pre-paid phone I can watch tv, but the only problem I have is I've already paid f

Please explain to me what sddv means. I know that it is just a code for billing. But what do the letters stand for? What is the acronym?

After 16 years I switched to AT&T - Jake at Walmart, a contractor for AT&T, got me to switchover....Trade your phones in for new ones- just bring your bill to AT&T with the old phones and they will cover the balance on your verizon phones- NOPE! So I spend HOURS on the phone just for th

I live at the end of your service area in Jewett Texas in the Robbins Community. To the south, east and west, Windstream is available, but right where I live it is AT&T. Windstream offers all of its customers internet service. While there is not monetary incentive for your to run high speed inter

Help! No matter what I do I cannot get my son's PS4 out of Nat 3 strict settings and I know it's due to the fact that our internet is from at&t lte (through Trifecta). There has to be a solution for this! Can anyone help? He wants to play with his friends and is unable. Thanks so much. Tuturials

I have been trying to get someone to help me with an account I did NOT create. I have NEVER had AT&T in my life! I’ve called so many numbers and repeated my case to so many people and I get transferred in CIRCLES. I’ve gone in person to AT&T and every location the employees tell me there’s

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Anytime I am not actively "on" my email account, it logs me out and makes me change the password - even after clicking the box to stay logged in. HIGHLY ANNOYING!! This has been happening since "Currently" got involved and has been more frequent the past 3 months or so.  Why is this happening

EVERY time I log out of my AT&T Yahoo email, and anytime my logged in account remains idle for more than a few hours, I am forced to reset my password. I try to log in and receive a message telling me that my user ID or password is incorrect. I end up resetting my password at least three times a

I have att fiber to my home, and I've been trying to play youtube on any of the devices on my network. For some strange reason, youtube is surely throttled if I'm using wifi. If I wish to use youtube, I must 1st turn on my VPN then start watching. I've been told that I would be charge

My Husband and I just upgraded to iPhone 12 Pro Max less than 40 days ago. I was assured by loyalty department that the offer they are providing is better than the $700 trade in offer. They also told me that Once I receive the device I can partially pay off the phone, When I placed the order they to

Email seems to sign off after 15 minutes of inactivity. Super annoying. Also when I sign in sometimes I get the attached error.